Wonderfully eclectic and romantic, yet also frustrating and at times downright unfriendly, the Mansion on O Street has the potential to be truly special but ultimately did not quite deliver for us. The highlight is the hotel itself. Uniquely designed rooms with features you will not find anywhere else (e.g., movie beamers, giant size chess boards in the bathroom, holograms devoted to John Lennon etc,). Common areas are just as much fun, with knick-knacks everywhere (everything is for sale), secret passageways, lots of over-the-top chandeliers. (the kids will love it!).
The negative aspects of the Mansion pertain mainly to the way the hotel is managed. Reservations are taken by email, not by phone. It can take several days for your reservation to be confirmed. Final bills are charged to your credit card without any breakdown of costs. When we called the Mansion to report a significant mistake (i.e., overcharge) in our bill, we were instructed to “send us an email”. In the end, it took well over a month to resolve the dispute. Finally, the management (H and Ted) couldn’t be more different. Ted is good-natured and will find the time to assist whenever there is a problem, but H can be downright rude. Considering that you are paying 5-star rates, it is completely unacceptable to be treated with anything but 5-star service.
The O Mansion room rates reflect the effort that must have gone into designing the place: rates start around $200 (very small rooms, some with shared bathrooms). The nicer rooms are priced around $350/$550. Some multilevel suites top $1000 night.
Our advice: if you desire something out of the ordinary, have a lot of patience, and can manage to only deal with Ted during your stay, we recommend the Mansion on O Street as an intriguing and private place to stay in Washington DC. Otherwise, do yourself a favour and go with the 4 Seasons or the Ritz.
- Official Description (provided by the hotel):
- Home to over 100 rooms and 32 secret doors the Mansion is an intimate private club, luxury hotel, conference center, and museum. The Mansion combines music, art, architecture, literature and inspiration to craft an exhilarating, entertaining experience, for everyone. ... more less
- Reservation Options:
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- Also Known As:
- The Mansion On o Street Hotel Washington Dc
- Mansion On o Street Hotel