It's located within walking distance of a lot of things: 2 minutes from the metro, 5-10 mins from the World Bank Buildings, and 10 mins from George town. The suites are big - nice size room, bathroom, living room with work desk and kitchen with fridge. This place could be really good if it was just renovated a bit and the staff working the front desk were better at customer service. There is no restaurant in the hotel but delivery is pretty easy.

This hotel has lots of potential, great Foggy Bottom location, very near 1st DC Metro stop on the Orange/Blue lines, nicely arranged and very spacious rooms. However, I would only stay there again in a pinch. Here's why -- I never felt that the staff really cared about customer service (with the exception of one doorman who went out of his way to assist with dinner options). I suspect there is a lack of management focus on honest customer service.

I checked in when the hot water was out in the entire hotel. I discovered this when I tried to shower after working out. THE FRONT DESK DID NOT TELL ME WHEN I CHECKED IN. I found this to be deceptive. The water remained out overnight despite assurance that someone was on the way to repair it. I don't mind taking a cold shower in the morning and I understand that these things happen occassionally. However, there was no visible attempt by the hotel to mitigate this problem with the guests. With a manager present at the front desk I inquired what the hotel planned to do for its guests. The manager quickly left the area, it appeared she did not want to confront the issue. The receptionist went to the back room and when she returned she promised 4000 HHonors points. No apology, and no affirmative action to alert guests about the points. I got the feeling they were hoping no one would ask.

Let me start by saying the staff at this ill appointed hotel was great. Once again, we checked in incredibly late...valet was available and willing to assist with our bags, parking our truck and the front desk clerk was sweet and willing to assist, as well...our room (810) had curtains with holes in them (living room area), a couch that needed to be re-upholstered or tossed, a loud refrigerator and the bed was mediocre at best...we chose not to complain because the staff was really outstanding, we were tired and in no mood to lug our stuff to yet another room. The hotel is conveniently located close to the Metro and Georgetown....there is a Whole Foods nearby--great for picking up snacks (that can be refrigerated). I used to think Doubletree was an esteemed brand, but it appears that Hilton is letting these establishments deteriorate. I am sure this hotel fills up with people visiting Georgetown; however, I would hesitate to visit a Doubletree again...this is my second experience with a dilapidated establishment with the doubletree name...the only one I think may live up to the standard is in NYC (near Times Square). And there are no cookies for the guests anymore...I was happy to see the coffee service and fruit, though...this hotel does not have a restaurant and room service is...room service prices...this was my second stay in a Hilton hotel in one week, this time I got smart and brought my own wifi hot spot, so I don't know if they were charging per device like the Embassy Suites in Hunt Valley.

This is a very convenient place to stay - near GW with lots of restaurants and places to go. The valet parking is required because there is no self-park, and it runs you $36/day.

The rooms all have kitchens, which makes staying in DC affordable.