Let me start by saying, I RARELY write reviews... good or bad... just don't have time. However, I must say that this hotel was not only the BEST hotel I've stayed in in DC, but the best hotel in a long time anywhere!
They go way beyond expectations with customer service and friendliness! I forgot my phone charger and they found one I could use. I forgot my sound machine and the found a fan that I could use... They have complimentary wine in the lobby and the staff makes great conversation while you unwind....
Any question I had about food or activities they would answer... even going as far as using Google to make sure of menu's etc.
The room are beautiful. I will personally seek out a Kimpton hotel every time I travel. If there is one, that is where I will stay.
I just can't say enough about the friendly staff that really go the extra mile to make sure you are happy.
: ) Penny L.