We chose this Apartment rental in the Cordoza Guest House for convenience of it's awesome location, which was the only thing nice I can say about it. I do not leave a bad review unless deserving and this place was,as you can see by enlarging photos, fully deserving of this review.
I can't speak for rooms upstairs in guest house. The major factor in choosing the Apt vs a room was the kitchen, washer/dryer convenience.
As explained before our arrival, I have some trouble walking and questioned " a few stairs" w/ management company.They repeated " just a few steps." The steps were a semi circular staircase with very narrow foot room and no hand rails going down 7-8 of them making it someone with walking challenges of any kind, difficult.No where to hang on anywhere.
Upon entering unit, the smell of mildew, mold was present and was warm and stuffy, we opened two of the side windows behind bed to "air out" room. We did exactly what any traveler does, we looked around place expecting to unpack and start our weeks vacation!
We tried to familiarize our selves w/ kitchen and bath and were taken back by the dirty conditions and immediately phoned the management company who handles the property.
We explained the garbage left by other guests that hadn't been removed, dirty shower,dirty bathroom sink w/ leftover toothpaste spit and no clean area to unpack bathroom toiletries etc., because vanity shelves disgusting as even a dental pick was left behind.
The management company was not believing us, said they would get back to us in a few moments. Returning our call we were told housekeeper thought we were arriving next day and apologized, stated maid would come in and get it done. We agreed and went to dinner allowing time for her to complete.
When we returned from dinner and coffee approx 3 hours later, nothing had been touched.Even garbage was still there. They said they would credit us for the night and maid would be in tomorrow to make sure apt would get done. Okay, but gross to stay, at least bed linens were changed otherwise we wouldn't have.Took it upon self to clean shower, toilet and sink for use for the night while in tears.
Next day, went out sightseeing, came back at about 8:30 pm and were furious nothing was cleaned except trash emptied and new towels hung! They had questioned our integrity again and stated maid said it was completed.We sent him a few pics of what we were talking about. He stated he would gladly refund our money since they were not going to be able to "meet OUR standards", we should call him back and let him know if we were going to vacate.As it was nearing 10:00 pm, we were exhausted and frustrated beyond measure, we decided to sleep there one more night as we then had to scour internet to find new place to go.
The maid left us a couple notes as if we were stupid as to why we should shut the windows for more cool, but the smell of mildew was still overwhelming after a short time of being in room and had nothing to do with the room being "cool". Also, there was a metal trash can for use which we knew, but told US not to use garbage in the cabinet area, like the garbage was ours!
We kept the pics of what we sent management company to show "OUR STANDARDS" were not unreasonable,(approx.14 pics,hope they all loaded as this is the first time I have done this) and will let viewers determine their standards before booking here.
We moved out first thing in morning and this place cost us approx another $500.for last minute booking and no weekly rate since 7 night stay was impossible for any discounts.Travelers beware.You can tell by freezer door pic alone this place is never cleaned properly.
- Official Description (provided by the hotel):
- Simple and comfortable, the Cardozo Guest House may be the perfect accommodation for your stay in Washington. This Guest House offers four guest rooms or a small studio apartment. Three guest rooms are located on the second floor and share a hall bath. The fourth guest room on the third floor has a private Jacuzzi bath. The Studio apartment is garden or English basement level with a private entrance. The Guest House is two blocks from the Green Line U. Street/Cardozo Metro station. Many restaurants, shops and evening entertainment options are within easy walking distance. ... more less