I travel to the DC area at least once a month and have stayed at several hotels in the City. The St. Regis is by far the best. The building itself is beautiful, the rooms are great, but the staff is the reason to stay at the St. Regis.

Whether you travel a lot or a little, it really boils down to the level of care someone takes to ensure that you have a great experience. At the St. Regis DC, you will not be disappointed, in fact, they are the standard by which you will begin to measure all hotels.

The location is fantastic for seeing the sights in DC. Aside from that this was one of the most enjoyable stays we've ever had. The staff is very friendly and helpful, they make you feel like you're at home. The hotel was immaculate, the service, everything from the St. Regis butler service to the maid service was unsurpassed.
We ate in the restaurant for dinner one evening and it was certainly one of the best meals I've ever had.
Whenever we go to DC again, this is where we'll stay

I'm an SPG member and my husband and I stayed here for 4 nights in a deluxe room. Visited DC to celebrate a wedding anniversary. Thought this hotel would be special but I was wrong.

The Good - rooms were recently renovated, deluxe room was a good size, bathroom has nice tile work and is a good size, location of the hotel is excellent.

The Bad - the service!!!....with few exceptions.

Our butler and the folks who delivered room service were professional and efficient.

Front desk folks were unfriendly and indifferent.

Breakfast came with the package I had chosen and for the most part, the people who took our orders over the phone were competent and professional...except for one who was not really familiar with the menu and did not sound like he was happy to be answering room service calls. After I placed the order, I realized that I had not given him our preferred breakfast meat. So I called back and double checked if I had already given him our preference and all he said was "NO." So I asked him, "So can I give it to you now." And he said, "Ok, I guess." Not the kind of response I expected.

The Ugly - I noticed big lumpy chunks of hair all over the shower our first morning after check-in...which means the shower was not cleaned the day before. It was extremely disgusting and I placed a call to housekeeping right away and asked for the housekeeping manager. The manager showed up within minutes of the call and agreed that the shower was filthy. A housekeeper came in and cleaned it right away. The response time was adequate but we should not have had this kind of issue to begin with. In a property of this caliber, I expected the facilities to be extremely clean and knowing that housekeeping forgot to clean the shower made me think what else they forgot to clean in the bathroom and the room. I wish I had taken a picture of that shower to prove how disgusting it was.

We plan to return to DC next year, but you can bet we will be staying elsewhere. Earning SPG points is just not worth all this hassle.

Took my teenagers for a short weekend visit to DC to visit my older daughter. Stayed at the St Regis using points and was very impressed with the level of service we received. The front desk manager Stepan, was exceptional and very personable..The hotel has been remodeled and the rooms, while small,are very well appointed. My children were really impressed with the television in the bathroom mirror. Very Cool. Anyway, the location is ideal with 2 metro stops around the corner. Everything is within walking distance. The only negative is that parking is $45 per day!