As with all of my reviews, I will try to post a review that gives the information that I fell I would require if I was looking.
As for this hotel, it may be a little different as I only spent a few nights here, after being so disappointed in Club Amigo, we left and checked in to this Riu for the last few days of our holiday in Cuba (Our 2nd in 2 years)
So now, I'll try to break it down by category.
Flying out of T.O. it's really comparitive with other places round Cuba and of the 3 resorts I've been to, it is definitely the best. As for the cost, not much more than many of the 3 star's in the area and worth every penny. In Sept, it was less than $600 from T.O. Similar to the cost of vacationing in Santa Maria.
Location is just over half an hour to drive and very close to Holguin city, for anyone wanting to take a day trip. The weather as always in cuba is Sept is beautiful, with usually some rain at night.
If you are elderly or have trouble walking this place may not be for you. It's fairly high up and then has multiple levels to get to the ground/sea level. They do however have golf carts to escort you around. The place is beautiful, lush trees, high end furnishings, great architecture.
The layout is great for those who like to wander and possibly get a little lost, so if you like a big resort, it's fun. But if you prefer something more intimate, then you won't like it here. It's spacious.
The main restaurant is close to the water as are many of the amenities, gift shop and shows each night are up near the top of the resort, near the front desk and main hall, which has a great bar and atmosphere.
The rooms were okay, above average, with a nice big bed, tv, seperate sink/toilet, from the shower. Nothing too fancy, but that was fine, it was clean and big and had a nice patio.
Being there for shuch a short time we didn't have a chance to enjoy much, but the evening shows were the best we've seen in cuba, not boring, very fun. The store was good and there seemed to be lots to do on the resort, while the excursions, seemed a little pricy, compared to other parts of the island. But they were pretty standard, along the lines of the Catamaran trip etc.
The ppols are fantastic, absolutely amazing, 4 pools all on different levels connected with waterfalls. Big and deep others are shallow. All different shapes, each with a bar close by. Lots of activities also.
As for the beach, nice white sand, almost in a cover, very small and a little windy, but pretty clear water. Not as nice as Santa Maria, but better than at Guadalavaca.
Of the 3 resorts we've been to, this place had to be the best, hands down. Huge dining area, so many choices, fresh everything. After being hungry at the Club Amigo, this place was amazing to find. Something for everyone, and you never have to ask for a refill, staff are so attentive.
Hope this helps a little. Sorry it's not more informative but as I mentioned, we only spent 2 days there.
If you ask for a bungalow room near the bottom, you'll be closer to the bar, the beach, restauar...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.