Stayed here for 3 nights in early June. Hotel rooms are impeccable and attractive lobby and good dining room. Great breakfast choice and staff helpful mostly. Arranged taxis etc for playa del ancon.
A couple of gripes however...
Stayed on 2nd floor facing square. As noted by another recent reviewer, the windows aren't great so when the music strikes up in the square late in the evenings (until after 3) the noise travels right through. Earplugs are handy.
Internet is free but when we we there it was very erratic and didn't work reliably and the desk staff were not too bothered when asked. We had to go to the Etecsa office opposite twice as we needed to check ongoing travel. 6 Cucs per hour.
One evening when we ate in the hotel we were not able to add the bill to the room charge due to a system problem so had to pay cash. Very strange and inconvenient.
The criticisms are not huge and may seem picky but jarred when the hotel is generally so nice.
- Official Description (provided by the hotel):
- The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more less
- Also Known As:
- Iberostar Trinidad