I'm typically a hotel snob and I prefer to stay at top rated mom and pop B&Bs, but I was extremely last minute at booking (as in day of) and I was worried that Christmas eve/day were going to be an issue even though the majority of the country isn't Christian. That being said, I wrote Casa Milagrosa which had some 320 reviews and was told that they were full, but recommended that I come to their home so that I wasn't hassled and that they would check availability at some of the nearby casas for me and my mother. I was incredibly relieved to know that the holiday wasn't going to be an issue and to know I had somewhere to go vs. roaming the Cuban streets in an unfamiliar town with my mother, oh I felt so lucky. Mila suggested Hostal Lozano which was across the street from her and both my mom and I couldn't have been happier. The room was spacious and incredibly clean. Now my bed (the one closer to the door) was a bit uncomfortable - a thin mattress, but the beds easily sleep 2 people per, so my mom and I opted to share the other bed. There's both an AC and a ceiling fan and it was more than plentiful for the hot days and cool nights. Plus the hot shower with good water pressure was such a nice surprise. I'll be honest - there was NO way my mother or I could eat all of the breakfast provided. There was a pot of coffee, fresh frozen juice (since they don't do ice - this was like a slushie and sooooo yummy), bread with butter - though Cuban bread is horrible in my opinion, eggs, tomatoes with sliced ham, and a plate of fruit including pineapple, papaya, banana, and sometimes guava. Plus I LOVED the new puppy they got for Christmas - she was SO adorable I could have taken her with me. And I think one of the nicest things ever, was that one day mom and I were taking the train through the valley and Olga gave my mom a thermos of coffee to take with her for the trip. It was so nice and exactly what my mom couldn't communicate, yet so appreciated. It's the little things that make this place unique. It is about a 10-12 min walk to the main area of town, but that was quaint too...you hear the roosters in the AM, the men walking the streets selling onions, tomatoes and bread in the morning, and you may even see someone walking a pig down the street on a leash. It was that nostalgic. Give this place a shot even if it's #11 - it's simply how Tripadvisor does ranking, but it should move up for sure.