I approached the tasting area alone as my wife was driving and not interested.
After waiting a few minutes a young girl went straight into the different flight s you could purchase for tasting. I chose one of the more expensive ones with 5 reds to taste.
I was then directed out tot he deck to wait for my wine to be brought o me.
the girl came out a few minutes later with the wine and a sheet of tasting notes.
She got confused as to which wine was which and they were not put in front of me in the order they were on the sheet which is vital if you are going to be letting your paying customers lead themselves through your wines. I stumbled through the tasting hoping I was reading the correct notes.
The wines seemed overpriced and not very nice, but then if I had a person walking me through the tasting I may have thought differently.
Overall no focus on the tasting experience just 'here you go' and walkaway. also no attempt at sales.
As is apparently a trend here, there is no leading of the customers through a tasting and telling them about your wines. I recommend all winery owners and managers here travel to at least one other wine region and see how it should be done. Obviously the focus is on food and the restaurant, sales and wine are secondary.
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