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“Nice Place to Stay” 4 of 5 stars
Review of Pier 21 Apartment Hotel

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Pier 21 Apartment Hotel
4.0 of 5 Hotel   |   7-9 John Street, Fremantle, Western Australia 6159, Australia   |  
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Hotel website
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Hotel amenities
Ranked #1 of 7 Hotels in Fremantle
Certificate of Excellence 2014
Stroud, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
“Nice Place to Stay”
4 of 5 stars Reviewed August 17, 2012

Great place to stay... Stayed in a two bed apartment with my family, loads of space and the beds are really comfy!!! We had a river view which blew us away!!! The pool area is small but a really nice place to lay out, relax and attempt to read a book and get over the jet-lag.

Room Tip: Get a river view...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    92
    86
    22
    2
    3
See reviews for
60
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4
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • Any
English first
Perth, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 13, 2012

I stayed just one night with my husband, we live in the northern suburbs and intended to dine out in Freo therefore stayed overnight.

We were delighted with our room which was large, modern and clean. The added touch of a Nespresso machine was much appreciated. The views from the room were wonderful, as was stepping out of the room right onto a small beach and pier.

The upgraded facilities are perfect, and the freshly cooked breakfast tasty. Well done.

Room Tip: All rooms are spacious but I enjoyed the suite on the lower level, as this has access to the Pier.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 14, 2012

I stayed 2 nights on a business trip to Perth. 25 minutes from CBD Perth or Airport. Bed was superb. Cleanliness was superb. Check-in was easy and welcoming. Car parking is free (it can be circa $50 per night in many other places). Modern, clean, classy place to stay.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 4, 2012

stayed with group for friends wedding- view and rooms are awesome but very unhappy with overall experience. be warned there is only one desk for check in- very old fashioned, so we had to wait to deal with anyone for check in and out, and to make enquiries for breakfast. breakfast they ran out of certain foods which were not replaced, even when we commented. i specifically asked the housekeeping maid to make sure our rooms were made up as my friend who was getting married had used her room that morning to get ready in- unfortunately her lack of english meant my friend spent her first night as a married woman in an unmade bed:)we told the staff the next morning but they did not offer any sort of compensation. aslo i thought they might have offered a free breakfast to bride and groom as so many people had stayed over for their wedding. also, even though we were staying as a group, because my friend whose name was on the credit card hadn't arrived, i was not allowed into the room until she got there- most annoying as i had wanted to set the room up ready for her as a surprise. they do however have frozen meals, including vego, ready to eat in the freezer which was good.

Room Tip: allow lots of time for check in
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  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
64 reviews 64 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed July 1, 2012

We got in on a cold, wet day and the receptionist wasn't particularly friendly. I hadn't realized that the apartments are in a suburb and not in Freo itself. It is a 10 minute walk to the train station and given the wet weather, I was very relieved we had rented a car. The unit was a ground floor river facing 2-bedroom unit. It was pleasant and well maintained as was the entire complex but was nothing spectacular. We stayed in Quest Harbour Village during our last visit to Freo a few years before and I would probably pick something more centrally located than this hotel the next time around.

Room Tip: River view
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 16, 2012

We were visitng Perth for five days in order to welcome a very new grand daughter. We wanted accommodation close to Fremantle but be independent enough to host a small family gathering. We wanted an apartment where the family could meet and feel comfortable with a small baby. After searching every apartment hotel and holiday apartments in the area we chose Pier 21. It was an excellent choice.We booked a ground floor river front suite. It was number 10 and had the advantage of a terrace and lawn area which stretched down to the river. It was perfect for evening drinks and nibbles whilst watching the river activities and the many dog walkers on the adjacent path. Both interior and exterior were very pleasant with comfortable chairs and sofas. The only grumble would be the rain shower which was positioned in such a way that one had to put a hand through the hot shower in order to adjust the temperature( be careful).
The staff of the restaurant/breakfast room were marvellous.We wanted to host a small dinner and they helped supply the food and delivered everything to the suite in a very professional manner . The family were able to enjoy a meal together and the very new parents felt that they had had a night out.
My husband and I will definitely stay at Pier 21 again on our next visit .

Room Tip: Suite 10 is convenient if one likes to walk and look around the marina and riverside.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2012

First time I have stayed at Pier 21 and was not disappointed. My room was first class , modern and very clean. Not being one who dines out every night when travelling the kitchenette facilities were perfect to prepare a meal, plus the gym and swimming pool offered a place just kick back. Swimming (indoor) is small and very clean.
Will be staying again on my next trip

Room Tip: River view room
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier 21 Apartment Hotel

Address: 7-9 John Street, Fremantle, Western Australia 6159, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Fremantle
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Fremantle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pier 21 Apartment Hotel 4*
Number of rooms: 47
Official Description (provided by the hotel):
Superbly positioned on the banks of the Swan River, the award winning Pier 21 Apartment Hotel in North Fremantle enjoys unrivalled views of both the river and adjacent marina. Comprising 47 premium apartments and luxurious Suites, every detail of our accommodation has been carefully designed to ensure you’re travelling pleasure. With every room completely refurbished in 2012, Pier 21 offers an unequaled mix of luxury and technology, whether it’s streaming movies to your 40 inch LCD television or enjoying the chic Morrissey amenities you will quickly discover that Pier 21 Apartment Hotel in Fremantle has left nothing to chance. With stunning rooms and vistas along with warm attentive service Pier 21 sets the standard for luxury apartment accommodation in Fremantle and was recently awarded “Best Deluxe Accommodation” at the Western Australian Tourism Awards. ... more   less 
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Also Known As:
Pier 21 Apartment Fremantle

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