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“Poor customer service” 1 of 5 stars
Review of Moore & Moore Cafe

Moore & Moore Cafe
46 Henry Street, Fremantle, Western Australia WA 6160, Australia
+61 8 9335 8825
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Ranked #12 of 200 Restaurants in Fremantle
Certificate of Excellence
Price range: $7 - $14
Cuisines: Organic, Cafe, Vegetarian, Healthy
Dining options: Breakfast, Brunch, Lunch, Reservations
Restaurant details
Dining options: Breakfast, Brunch, Lunch, Reservations
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Poor customer service”
1 of 5 stars Reviewed December 14, 2012

I went in today with a girlfriend to have breakfast. We put our order at 9:18am and by 10:15am our breakfast had not arrived yet. People who ordered after us were getting their meals. At the end I went over the counter and requested for my money . I got my money back but was charged for drinks . How ridiculous is that ! Bad customer service . The reason I was given for a late meal was : " sorry we are very busy today " well hire another chef on Saturday . I would not recommend this place to anyone .

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Visitor rating
    71
    62
    10
    7
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Bournemouth, United Kingdom
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great value”
4 of 5 stars Reviewed December 14, 2012

Had a coffee and breakfast snack here and found it to be the best coffee we tasted whilst in Australia.The cheese and ham croissant wasnt bad either or the bacon and egg panini.

  • Visited November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Best coffee east of Suez”
5 of 5 stars Reviewed December 10, 2012 via mobile

This place is really something! The carrot cake is addictive and the coffee is superb. The only problem I now have is that all other coffee I taste from now on will be some cheap watery brown water. A luxury problem though. I will be back tomorrow!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremantle, Western Australia, Australia
Level Contributor
5 reviews
4 restaurant reviews
“good”
4 of 5 stars Reviewed December 8, 2012

quality cafe and art gallery in an historic building, i think theres a kids play section in the outdoor bit out the back, its like a beer garden but theres no beer

Visited September 2012
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Perth, Western Australia, Australia
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“There are far better cafes.”
1 of 5 stars Reviewed December 7, 2012

The service and coffee are terrible and you spend half an hour waiting for it. Don't be fooled by the Interior Art Decor and the 'alternative' vibe. Spend your time and money elsewhere.

  • Visited September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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