2 couples on a 14 day adventure cycling trip (600 kl) meaning we cycle from location to location with the local operator moving our luggage forward each day. All but 1 of the 12 hotels we used were perfect. Each had their own characteristics, from ocean view, to B&B, to small ranches, to small independents and were wonderful experiences...the one negative stand out was Vila Gale. The local operator reserved our 2 rooms (x 6 room nights in total) as "city view" and instead we received a view of the gas station/parking lot and highway bridge (east side of the hotel). When politely asking for a change, we were shown a smelly room on the first floor as the alternative, yes smelly, I have a witness. Typical response of being sold out, but of course, I did audit the "city view" rooms through the evening and it appeared a few rooms were not occupied. Having felt like 2nd class citizens, we then had to experience putting a deposit down for pool towels and not being allowed to charge our drinks to our rooms (customary during check-in to explain the policy of cc imprint in order to charge to the room, but this was not explained, so we under went the embarrassment of paying cash). We had to return to this hotel in the cycling loop so after speaking with our ground operator about our experience, we returned to a room that was on the west side (marsh and factory), still unacceptable. City view is the north (or front) of the hotel. Besides this the room had cracked floor tiles and grungy grout in the shower/tub area. This hotel practices un-hospitality everywhere they can and I would never recommend for any type of travel including personal, business and meeting planners.
- Official Description (provided by the hotel):
- Located in the historical city of Tavira between this picturesque old town and Ria Fromosa. Here, guests will discover a good selection of shopping and entertainment venues. The fine sandy of the dune island, Ilha de Tavira, is easily reached by ferry and the hotel bus travels to the airport several times a day. The large, excellent golf courses of Quinta da Ria and Quinta da Cima are only 11 km away. Public transport departs from stops located directly in front of the hotel; Faro airport is approximately 30 km away. Built in 2002, this popular hotel offers a total of 268 rooms spread over 3 floors, of which 22 connecting rooms and 6 junior suites suitable for families. Amongst the facilities you will find a stylish reception area with 24-hour service and lifts, free Wi-Fi Internet connection in public areas, a currency exchange desk, a game room and a Kids Club. The hotel is equipped with wheelchair access ways and an air-conditioning. You may take advantage of a restaurant with non-smoking areas and highchairs for infants, two hotel bars, a gaming room, a garden and outdoor areas such as the playground for kids. For and additional cost you may use the hotel safe, the laundry service or the garage. All the rooms have been tastefully furnished and offer air conditioning, electronic safety door look, direct telephone, LCD TV with Cable and Pay TV, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. There is an outdoor swimming pool with sun loungers and parasols all around and a garden area. The hotel is equipped with a Health Club which is composed with indoor heated pool, a Jacuzzi, a steam room and a gym. There is also the possibility for our guests to have massages and beauty treatments. Guests may select their breakfast, lunch and dinner from a wide buffet. Lunch and dinner may be chosen a la carte. Special dietary requirements, as well as individual-specific menus, may be catered to and it is possible to book a half-board stay. ... more less
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- Also Known As:
- Vila Gale Tavira Hotel Tavira
- Vila Gale Hotel Tavira