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“DON'T GO THERE!!!” 1 of 5 stars
Review of Hotel Spindlerova bouda

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Hotel Spindlerova bouda
3.0 of 5 Hotel   |   Spindleruv Mlyn 108, Spindleruv Mlyn, Krkonose National Park 543 51, Czech Republic   |  
Hotel amenities
Ranked #32 of 37 Hotels in Spindleruv Mlyn
Birmingham, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
“DON'T GO THERE!!!”
1 of 5 stars Reviewed February 26, 2012

Very unhelpful staff!!! They didn't have enough rooms for our group - even though we had a reservation!!! Check your bill as you might be charged for using sauna, extra dinners even though you didn't eat or go to sauna!!! One day for our 3 person room we had a bill for 14 people!!!! It is suppose to be a smoke free place, forget it as the boss and his friends smoke in the lounge and while sitting at the bar - disgusting!!! No respect for guests at all.
Rooms are small and if you want an extra bed you have to bring it yourself - i suppose, as the one they offer won't fit in the room. The rooms are dirty, on our arrival there was a spider in the bathroom and bed sheets were dirty.
There are two buildings so you don't know which one you are going to stay in. Your children might be accomodated in separate one to yours.
It was a nightmare for all of us to stay there. Far to the slopes, to the village, DON"T GO THERE!!!!

  • Stayed February 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    4
    8
    4
    3
    13
See reviews for
9
6
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • German first
  • Polish first
  • Russian first
  • Any
English first
Kassel, Germany
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 13, 2012

We regret our choice. We got fooled by great looking website and decided to take last minute deal. This

hotel is non-smoking but upon arrival boss was sitting at the lobby and smoking with his buddies. While

were were checking-in the staff was dissed for ridiculous things by the boss. No wonder everyone is rude

in this hotel. It's not well managed and they reflect bosses' current moods.

Food was bad. First night we chose buffet dinner. Salmon was a mash of super-dry meat and bones - I

consider this uneatable. Grilled Pangasius fillet was tasteless with no flavor. Chicken soup was full of

chicken bones. Breakfast eggs served on buffet table were uncooked - I guess by mistake - no kidding.

This hotel has so much potential but I have not seen hotel being so badly managed in years. Boss should

give up this work and leave it to professionals.

Spa (Wellness) was OK - Massage was superb and we were quite happy with the service.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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Travelers are raving about these Spindleruv Mlyn hotels

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 25, 2011

Worst hotel experience ever. More like a pet hotel that people are allowed rather than the other way around. Very unhelpful staff. When complained about the dog that was barking for 2 hours the "manager's" response was, and what do you want me to do? Think twice before you book it

Room Tip: Go to another hotel
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  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wroclaw, Poland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 3, 2011

good food, nice room with clean bathroom (shower), nice fitness (swimming pool + steam sauna). I was there with my family (children at the age of 10 and 12) - after tracking route which we've started at Snieżka we spent a nice afternoon and got some rest in this hotel which is exactly on the mountain route called "Szlak Przyjaźni".
The negative aspect of this hotel is no possibility to pay with a credit card (in the hotel and restaurant) but to guarantee the reservation a credit card is required (this is confusing). As the hotel is in the mountain we had to pay for a taxi to go to Spindlerovy Mlyn for cash (it was additional cost for us).
Food - we've taken co called Peloponeze (Swedish table - resonable choice of food) but it starts only from 6 PM for 2 hours. If you are hungry you can just buy in restaurant.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 11, 2011

Staff at the restaurant is slow, reluctant and arrogant. The cost of food doe not fit with the quality. The hotel is a beautiful place, but services are poor qualify. I recommend another hotel nearby.

  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 17, 2010

This hotel is located on awesome place - at the top of the mountain several meters from czech-polish borders with great views. From outside hotel looks really nice. The reality inside is much worse. The rooms are equipped with cheapest things, the food is awful and also from the cheapest ingredients you can ever buy. The indoor pool and sauna is average with chaotic changing rooms. The interior is like in circus - buddha statue, ski's, ships, elephants. We had to pay when we arrived, thats very unusual in czech hotels. I can't recommend it.

  • Stayed September 2010, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Spindlerova bouda

Address: Spindleruv Mlyn 108, Spindleruv Mlyn, Krkonose National Park 543 51, Czech Republic
Location: Czech Republic > Bohemia > Krkonose National Park > Spindleruv Mlyn
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #32 of 37 Hotels in Spindleruv Mlyn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Spindlerova bouda 3*
Number of rooms: 45
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