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“It was terrible! Be aware if you dont want sleep in the street” 1 of 5 stars
Review of Helga

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Helga
4.0 of 5 Bed and Breakfast   |   Elizabetes 22,, Riga, Latvia   |  
Hotel amenities
Ranked #28 of 53 Riga B&B and Inns
Caracas
1 review
2 helpful votes 2 helpful votes
“It was terrible! Be aware if you dont want sleep in the street”
1 of 5 stars Reviewed April 29, 2009

I made the booking with booking.com but when I came to this hotel they say to me that my booking is canceled and they do not have any room for me. And trying to offer the room in another hotel for 35% expensive. Next day I contacted with booking.com and was confirmed that reservation was NOT canceled. So, it looks that they pratice overbooking and then trying to sell another hotels much expensive. Be aware of these scammers!!


And! Actually it is not an hotel. It is looks like remodelling appartments renting his rooms...

  • Stayed April 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • Russian first
  • Any
English first
Berlin, Germany
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 8, 2009

Booking ok.

BUT, this is not a hotel. The building concist of one floor concisting of several rooms which are rented out. The location is fine, so are the rooms, but the overall impression of the building is terrible as it looks like a house full of drug addicts. I feel sort of sorry for the owners, because they don't owe the whole building, but on the other side the total service is just average.

My girlfriend was terrified about my booking, but for that price, I was satisfied.

  • Liked — the location
  • Disliked — the standard of the building
  • Stayed May 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mendota Heights, Minnesota
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed June 3, 2008

We paid for 9 nights for a room with one double or two twin beds. Upon arrival we found out that our room was given away to other people and were placed in a room (the size of a closet) that was not only very dirty but, advertised as 4 Stars Hotel. The view from our window is picturesque of a slum, with broken liquor bottles, cigarette buts, used syringes and who knows what else. We had no clock, no phone (and even later the hotel staff wouldn't let us to use their phone in the lobby), no working TV and no Internet connection (although their website states there is free Internet connection).
So called 4 star hotel room didn't have shampoo, lotion nor Kleenex. We could not freely to enter and exit the hotel after 17:00 since the main door was locked and we had to ask staff to open it for us every time. Our bathroom was outside our bedroom in a hallway that could not be locked - we had to leave our belongings in the bathroom on our own risk or take them back to our room every time after using the bathroom. In the bathroom water heater had leakage and my wife's personal items were damaged by the water on the second day, we had to wake up the hotel staff at 23:00 asking to replace our soak and wet toilet paper! My wife and son couldn't take shower for two last days since there was no hot water! There was a bump sleeping on a cardboard in the main entrance to the hotel every night!

  • Liked — Location of that Travel Agency that rents out extra rooms and calls themselves a HOTEL was perfect
  • Disliked — Staff, room, bathroom - EVERYTHING!
  • Stayed May 2008, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Helga

Address: Elizabetes 22,, Riga, Latvia
Location: Latvia > Riga Region > Riga
Amenities:
Room Service
Hotel Style:
Ranked #28 of 53 B&Bs / Inns in Riga
Price Range (Based on Average Rates): $
Hotel Class:4 star — Helga 4*
Number of rooms: 16
Reservation Options:
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