I've just come back from a week-long trip to Latvia and stayed 2 nights in this hotel, but came back a number of times during the week for dinner and to visit the Skyline bar.
The rooms are basic accomoboxes: large twin beds, no trouser-press or tea-and-coffee making facilities. However they do have a number of different room types from the basic to the seriously swanky. -But they're very clean; the carpet looks well hoovered which was reassuring. The beds were relatively comfortable.
The bathroom was an ok size - the wetroom design would be good for the elderly I would say, although they would probably have to request a shower-chair. I don't mind not having a bath as quite often they're not properly cleaned anyway. I also didn't mind the dispenser soap and shower-gel; I tend to use them mainly for cleaning glasses and cups in the room anyway (no, I don't regard wiping cups and glasses - or the bath for that matter - with the towels you've just used as being "clean", which happens in a lot of places)
The security in the hotel is good - you need your keycard to access your floor and room. At night the paronamic lifts go to the bar and gym only. The wifi is wholly complimentary and there are even powerpoints in the bar for private laptops. This is a great service.
The buffet breakfasts were excellent, even cooking eggs to order with a fantastic selection. Best buffet breakfast of anywhere I've stayed.
The buffet dinner (12.5 lats ex. drinks) is also good value - but it's better at the weekends than during the week. Still filling and nice. The food and drink in the lobby bar is reasonable for the location. The Gastronome gourmet fish restaurant onsite is also excellent and good value by Irish standards. But food seems generally good in the places I visited - CiliPica is particularly reliable.
The Skyline Bar MUST be visited - it's brilliant for people-spotting if nothing else; I was there during the week and on Friday night. It was full but not heaving - with super-comfy sofas and really nice cocktails. The public areas of the hotel are nicely, but comfortably decorated.
This is a very very big and popular hotel, we witness lots of large tour groups, but once they moved through the lobby you'd barely know. Stag party shenanigans are firmly dealt with thankfully.
The staff were nice and polite in all areas. Any attempt at speaking Latvian was appreciated, which was nice.
The upshot - I'd like to visit Riga again, and will be staying here. If I get to visit other Balkan countries I will definately be staying at their sister hotels there.