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“Beautiful” 5 of 5 stars
Review of Wellton Old Riga Palace Hotel

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Wellton Old Riga Palace Hotel
4.0 of 5 Hotel   |   8 / 10 Minsterejas Street, Riga LV-1050, Latvia (Formerly Old Riga Palace Hotel)   |  
Hotel amenities
Ranked #32 of 102 Hotels in Riga
Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Beautiful”
5 of 5 stars Reviewed July 3, 2014

I really enjoyed our stay at the Wellton Old Riga Palace Hotel. It's a little out of the way, though really the Old Town in Riga is so small that being out of the way doesn't mean much. It is really accessible to the bus station the the Central Market. The rooms are really tiny, though the bathroom is substantial in size. It was very comfortable and I slept very well. Great shower and wi-fi is accessible, easily, in the room. Breakfast is substantial and the servers are really attentive to making sure that there is always enough food for people to eat.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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474 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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newcastle on tyne
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 1, 2014

we recently returned from on weeks holiday staying at this hotel
the was very comfortable, the staff were very helpful
we enjoyed a lovely breakfast every morning
it was near the daugava river and very near to the centre of old riga

Room Tip: when you first arrive it looks a bit disappointing from the outside but once you get in it is lovel...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
1 review
1 of 5 stars Reviewed June 11, 2014

This hotel could be something special Its location is perfect. You can walk easily around the old city and the bus and train stations are just five minutes away. First impressions on walking into the hotel is that of a friendly art nouveau something different hotel but that is where the charm ends. The bedrooms are small and cramped with only superior rooms having any kind of a view and that would probably be of the street below. The most disappointing part of the hotel is its catering. Breakfast gives you a large choice but frequently has break downs with the coffee and juice machines and hot food is always just luke warm. Trying to get a meal at any other time of day was virtually impossible with excuses such as large party in no food left kitchen closed till 5 so we always eat out in the abundance of very reasonably priced restaurants in the city. You could not get a coffee in the mornings until the bar opened at 12 30 and if you want a good strong pot of tea they will charge you for an extra tea bag. The hotel also lacks anywhere comfortable to sit unless you use the crowded hotel reception area or the outside bar area overlooking a dusty lane. Sorry Old Riga Palace will definitely be back to Riga but will stay elsewhere.

Room Tip: You need to pay for superior room unless you want a cupboard
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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O S, Public Relations Manager at Wellton Old Riga Palace Hotel, responded to this review, June 13, 2014
Dear alanleap,

Thank you for providing us with detailed feedback after your recent stay with us. It is highly valued!
Please accept apologies for the inconvenience caused. Your opinion will help us to improve our standards.
We hope to have an opportunity to welcome you again in one of our hotels in order to restore your faith!

Sincerely,
Olga Stavinska
Wellton Hotel Group
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Karlsruhe, Germany
Top Contributor
76 reviews 76 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed June 10, 2014

We stayed at this hotel for a night only, it was more or less an "accident" as we had to stay over night in Riga (even though planned differently) and we were just transferred here from overbooked Albert Hotel. (Finding us another hotel took ages, by the way, and only after insisting on a taxi they agreed to pay it for us.) So we were glad to have found a hotel for the night, but I couldn't imagine staying here for a whole weekend.
The location is not bad, at the edge of the old town, but it is surrended by old buildings (perhaps from the Soviet times) better described as ruins. The ladies at the reception were nice and friendly. However, the room was a disaster. It was on the 6th floor which means attic. It was SO hot!!! The airconditioning did help a bit, but we could hardly sleep at all, only opening the windows helped, but then all the light came in as well. Also the room was tiny, just like the bathroom that didn't seem to have any kind of airconditioning. The water in the tiny shower wasn't flowing off, the drain wasn't obviously functioning either. The TV did work, but it was an adventure to find any channels - only after calling the reception we were told that one has to go over 900 to find a few functioning channels. Our room was also located near the noisy elevator, so there was no chance of sleep after the first guests started using it in the morning.
The breakfast was okay - a very limited choice of food however, for example only one type of bread, white. The choice of cereals was much better. The ladies working in the basement breakfast room were far from being nice and friendly.
Despite of the relatively moderate price, I'd advise everyone to stay away from this hotel, at least our experience was so bad that we'd never consider staying here another night.

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O S, Public Relations Manager at Wellton Old Riga Palace Hotel, responded to this review, June 12, 2014
Dear Mrs Judit K,

Thank you for your feedback. We are very sorry to hear about the experience you had. All your comments were forwarded to the relevant departments and we are working on improvement.
We hope, that the inconveniences you experienced, won't prevent you from visiting our hotels again. We would appreciate an opportunity to restore your faith in us!


Kind regards,
Olga Stavinska
Wellton Hotel Group
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 6, 2014

Not a bad hotel at all. Very cheap for a 4* hotel. Perfect location - in the heart of Old Riga.

Well mannered and educated staff, that spoke in Russian, English, Latvian and German.

Clean Rooms, nice minibar and the bar on the ground floor.

Superb breakfast.

Was surprised that almost all guests were German.

Only minus, the shower was so small :D I'm glad I'm not obese, otherwise there is no way to shower in it .

Definitely will choose this hotel, when back in Riga.

Room Tip: 5th floor rooms were good, cozy and with a good view.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Top Contributor
52 reviews 52 reviews
40 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 5, 2014

Seems like hotel aimed at bus tours, and was crowded at breakfast and check in / out when elevator can be difficult. Recommend pay the difference for a larger room, which was quiet and had small balcony and mini bar. Staff OK and English v good.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallinn
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 30, 2014

Very nice hotel located on a nice quite street still in the Riga old town. Very nice buffte breakfast, wide selection of food and drinks. Room was very small and beds very narrow. The staff could be more helpful and more familiar with hotel business.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wellton Old Riga Palace Hotel

Address: 8 / 10 Minsterejas Street, Riga LV-1050, Latvia (Formerly Old Riga Palace Hotel)
Location: Latvia > Riga Region > Riga
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#8 Spa Hotel in Riga
#21 Family Hotel in Riga
#26 Luxury Hotel in Riga
#27 Romantic Hotel in Riga
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wellton Old Riga Palace Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Wellton Old Riga Palace Hotel - chic and elegant. Since 2009 Wellton Old Riga Palace 4 star hotel has been serving business travellers and tourists. Hotel's 6-story Art Deco building offers 100 elegantly decorated and comfortable rooms to the guests that are perfect for leisure and business as well, and has a capacity of hosting 200 guests. ... more   less 
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Also Known As:
Old Riga Palace Hotel Riga

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