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“3 star hotel at best” 3 of 5 stars
Review of Baltic Beach Hotel

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Baltic Beach Hotel
5.0 of 5 Hotel   |   Juras St., 23/25, Jurmala LV 2015, Latvia   |  
Hotel amenities
Ranked #3 of 24 Hotels in Jurmala
Certificate of Excellence
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“3 star hotel at best”
3 of 5 stars Reviewed August 19, 2013

Stayed at the Baltic Beach for 4 nights. Let's start with the positives: the location in the beach is beautiful (even though there are limited common areas other than the restaurants to enjoy it) and the breakfast is really good. Can't really speak about the SPA since all treatments including entrance to the proper SPA area (versus the swimming pool) were not included. Lower category rooms are really run down and in some cases not acceptable even for a 3 star hotel; not only a question of size and view I am afraid. What however surprised me and upset me the most was quality of service which again was not appropriate for a 5 star hotel. This included but was not limited to not being able to follow through on a car rental and not being able to provide a map or correct information on the region (including not knowing opening times of the local tourist office). When called, the supervisor on duty was very helpful and took upon herself resolving some of the issues at hand. Having said that the infrastructure is what it is.... Not having been to other hotels in Jurmala can't compare but in terms of value for money would find it hard to recommend it.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltic Beach H, Manager at Baltic Beach Hotel, responded to this review, August 20, 2013
Dear Adrianelli,

Thank you for posting your feedback with regards to your recent stay at the Baltic Beach Hotel.

Looking through your comments, I am glad to learn that you had a pleasant stay with us and enjoyed our great location by the sea! It is also pleasant to know that you appreciated our generous breakfast buffet.

Concerning Your comment about room quality, I would like to point out that our hotel offers 3 different accommodation and price categories - 3, 4 and 5 stars, followed by 5 star facilities within the complex. Thank you for highlighting some points at our reception’s work. We will forward them to the hotel management for consideration. Please accept our apologies for any inconvenience caused.

Once again, thank You for taking the time to share Your comments. We look forward to welcoming You back here at the Baltic Beach Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Moscow
Level Contributor
3 reviews
5 of 5 stars Reviewed August 11, 2013

This is a very comfortable and pleasant hotel at any time of the year, even in cold and rainy weather. Nice rooms, especially in A building, superb breakfast with a rich variety of meat, fish, vegetables and fruit. Marvelous SPA-center, with a real pearl of relaxation and water fun - The Garden. Special thanks to the author and staff of The Garden for the amazing fabulous atmosphere which makes you feel in heaven. Very comfortable beds and perfect bed linen, particularly for people with allergies and breathing problems. Very good service and most hospitable attitude of the staff of the hotel and its restaurants. I have stayed at this hotel many times and will be looking forward to coming back again.

Room Tip: Higher floors in A building, left side have a fantastic view on the sunset and beautiful horizon.
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltic Beach H, Manager at Baltic Beach Hotel, responded to this review, August 14, 2013
Dear Irina I,

Thank You for posting feedback about Your recent stay at the Baltic Beach Hotel.

Looking through Your comments, I am delighted to learn that You have had such a pleasant experience with us. It is lovely to see that You have appreciated our nice rooms, including comfortable bed and bed linen, and superb breakfast.

Also, it is delightful to see that visit of our SPA center and the water relaxation area the Garden in particular was so spectacular. I am also glad to learn that You appreciated our professional and friendly staff.

It is always our pleasure to get such positive feedback from our guests. Once again, thank You for taking the time to share Your comments. We look forward to welcoming You back here at the Baltic Beach Hotel.

Once again, thank You for taking the time to share Your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmond, Oklahoma
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 1, 2013

Let me preface this with "I love beaches" and have visited many in both hemispheres and was disappointed by the one at the Baltic Beach hotel. It was crowded with people blocking the shoreline with the chaises. I thought the hotel could regulate this right in front of their property.
However our suite was a lovely spot to relax with a balcony looking out to the sea. The rooms were comfortable with touches of luxury. The common areas were pleasant to use and the breakfast had a variety of choices and pleasant (though too few) staff.
There were many auxilary services available at the hotel but each came with a hefty price tag. There were shopping opportunities within walking distance along interesting residential streets.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltic Beach H, Manager at Baltic Beach Hotel, responded to this review, August 2, 2013
Dear TravellingB700,

Thank You for posting feedback about Your recent stay at the Baltic Beach Hotel.

Looking through Your comments, I am pleased to note that You are satisfied with all facilities provided by the hotel. It is delightful to learn that you had great room and a terrace with unforgettable sea view. I am also glad to see that You enjoyed our breakfast, both the variety of food and our friendly staff.

It is lovely to know that you appreciated our services. Concerning Your comments about prices of the services, we introduce special offers on a regular basis and I invite You to follow those on our webpage.

Once again, thank You for taking the time to share Your comments. We look forward to welcoming You back here at the Baltic Beach Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sibenik, Croatia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2013

First time we came to this hotel and we got more than we expected. Clean area everywhere, excellent food and most of all really friendly, kind and well educated staff. We met also manager who was manager as it should be: very friendly and at service. They made our stay here unforgettable because we were filing like guests and not like numbers. Congratulations to kitchen chef and all other staff. We will do our best to come again and recommend this hotel to our friends.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltic Beach H, Manager at Baltic Beach Hotel, responded to this review, July 18, 2013
Dear Maja S,
Thank You for posting the comment about your stay at the Baltic Beach Hotel.
Looking through your feedback, I am delighted to learn that You have had such a pleasant experience with us.

It is lovely to know that you appreciated our comfortable and clean facilities and educated, friendly staff. Also, it is great to see that you have had such s fantastic experience at our restaurants.

Once again, I would like to thank you for your time. We look forward to welcoming you back at the Baltic Beach Hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2013

As part of our Baltic adventure my boyfriend and I booked the romance spa package at the Baltic Beach resort! What an experience. The Front Office Manager who checked us in was wonderful and very helpful! The room was elegant and clean with all the amenities we had so missed hosteling!

The Garden area of the spa is out of this world. Both of us were a little leery going in and not realizing what it was but we could have stayed for more than our two hours allotted with the package. The many steam rooms and wonderful service really made our trip!

We did not eat at the restaurant but walked the few blocks into the main drag of Jurmala and eat at the most amazing Ubekizan restaurant.

The morning we checked out we sat on the beach and just took in the beautiful beach!

This day really was special and will be something we will not forget!

Room Tip: Our room only had a partial view but it was still great! Saw the most amazing thunder and lightenin...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltic Beach H, Manager at Baltic Beach Hotel, responded to this review, July 15, 2013
Dear ChristineamLouden,

Thank You for posting feedback about Your recent stay at the Baltic Beach Hotel.

Looking through Your comments, I am pleased to note that You are satisfied with all facilities provided by the hotel. It is delightful to see that visit of the water relaxation area the Garden was so spectacular. I am also glad to learn that You appreciated our Front Office team and great location on the very beach.

I hope You will stay at out hotel during your next trip to Jurmala and will also enjoy our fabulous restaurants with a sea view!

Once again, thank You for taking the time to share Your experience. We look forward to welcoming You back here at the Baltic Beach Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed July 3, 2013

Back for another stay at the Baltic Beach, and have to say this hotel is still one of my favorites! The service is consistently good and the lobby has had a nice facelift. Highlights are the Banja experience, dining at the new onsite restaurants and the absolutely unbelievable spa. PS Freshly baked goodies are the lobby bar are a nice treat too :)

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltic Beach H, Manager at Baltic Beach Hotel, responded to this review, July 8, 2013
Dear Kristina425,

Thank You for posting feedback about Your recent stay at the Baltic Beach Hotel.

Looking through Your comments, I am pleased to note that You are satisfied with all facilities provided by the hotel. It is delightful to see that You had such a great experience at our restaurants, lobby bar and enjoyed relaxation at our SPA center. It is always our pleasure to get such positive feedback from our clients. Thank you for sharing your experience with others!

Once again, thank You for taking the time to share Your comments. We look forward to welcoming You back here at the Baltic Beach Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Latvia
Level Contributor
47 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed June 28, 2013

I stayed here only 1 night, but feeling was down or just perhaps wasn`t luck with services and many misunderstandings (we were patient, but dregs stayed)

SPA hotel comes in the end pretty expensive as normal sauna center are extra even for superior rooms, but in price for SPA hotel is just simply pool and 1 hot hot sauna. Or perhaps problem are in us that we have used, that in all spa hotels where we have been sauna and pool center are included.

But better about good thinks:)

Of course, hotel have good location near the sea.
SPA procedures were good, atmosphere in procedures area was nice and peaceful.

+ Italian restaurant - feeling like to be on real Italian taverna
+ breakfast - lot of choice and there looks and feels like 5* level
+ wi-fi in rooms

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltic Beach H, Manager at Baltic Beach Hotel, responded to this review, July 9, 2013
Dear lindawelsa,

Thank you for posting your feedback with regards to your recent stay at the Baltic Beach Hotel.

Looking through your comments, I am glad to learn that you had a pleasant stay with us. It is delightful to know that you enjoyed our Italian restaurant il Sole, generous breakfast, excellent location by the sea and treatments at our SPA center. Also, I am pleased to see that you have appreciated our free WiFi in a room. It is free in all hotel rooms and public areas, including park and the beach.

I would like to note that accommodation price includes sport complex, 25 m long swimming pool with warm sea water, water cascades and sauna. Concerning Your comments about rates for water relaxation areas, we introduce special offers on a regular basis and I invite You to follow those on our webpage.

Once again, I would like to thank you for your time when posting this review. We look forward to welcoming you back at the Baltic Beach Hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baltic Beach Hotel

Address: Juras St., 23/25, Jurmala LV 2015, Latvia
Location: Latvia > Riga Region > Jurmala
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Jurmala
#2 On the Beach Hotel in Jurmala
#2 Luxury Hotel in Jurmala
Price Range (Based on Average Rates): $
Hotel Class:5 star — Baltic Beach Hotel 5*
Number of rooms: 165
Official Description (provided by the hotel):
Baltic Beach Hotel & SPA is nestled on the shore of the Gulf of Riga in the dune area and is adjacent to the well-maintained private beach with full guest service. Thanks to its ideal location in centre of Jurmala, easy reach of Riga’s premier attractions, and being 15 minutes away from the international airport, the hotel became the preferred destination for many travellers. It boasts 165 elegant guest rooms, many with fantastic sea views and private balconies. Only here, at Baltic Beach Hotel & SPA, guests have a unique opportunity to enjoy the sound of waves from the open window of their rooms. For those who love sunbathing, hotel offers direct access to its private sandy beach, equipped with comfortable large sun beds and parasols. Chilled cocktails, summer salads and fresh meat from the grill - all offered directly on the beach at the summer Beach Bar & Grill. One of the largest spa centres in Northern Europe - the certified medical Baltic Beach SPA – is the hotel’s unique facility. It has over 4.810-m2 area and offers more than 400 treatments & relaxation options – all are tailored to individual needs of each customer. Guests have the opportunity to experience authentic Russian bath with its healthy body treatments or relax in the saunas of water complex the Garden. Gym with cardio- and heavyweight machines as well as 25-m sea-water-pool is also available onsite. Fine-dining and gourmet dinners are an integral part of hotel services. Guests can enjoy lunch or dinner in the cosy Italian Restaurant il Sole or have an elegant evening accompanied by live-piano music at Caviar Club Restaurant. In summer guests can enjoy raw oyster bar and sushi menu at the Seafood and Oyster Terrace. All restaurants have stunning panoramic view over the Gulf of Riga. At Baltic Beach Hotel & SPA, our team offers everything you expect and even more. It is always important to us to make sure that you receive the best deals and services. ... more   less 
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Also Known As:
Hotel Baltic Beach

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