Our first impressions were that this was a well-located and impressive building, and the reception staff were helpful and efficient throughout our stay. We enjoyed the choice at breakfast - a buffet featuring a selectioon of hot and cold dishes - and the facilities at the hotel are very good.
A ten minute stroll takes one to the Old Town and other attractions.
Our overall review and satisfaction rating would have to be tempered by the fact that the traffic noise permeated the room in which we stayed - overlooking a tram line and stops - to an unacceptable level. If the windows in the guest rooms are double-glazed, it doesn't work effectively. We had stayed at the Monika Centrum in Riga for the previous three nights, on a similar floor and overlooking a busy road, with little or no traffic noise.
Staff at the hotel were very helpful, offering guidance re early buses to the port and when we did check out at 06.40 to get the bus for the Helsinki ferry the receptionist very kindly (and unexpectedly) offered us a "small breakfast" as a group had just left and this had been provided for them. We therefore enjoyed coffee, croissants, etc., before going out into the rain - the helpful young man also made fresh coffee for us as the group had emptied all the coffee pots.
Seeing the rain, he also offered to call a taxi for us - customer service at its best!
- Official Description (provided by the hotel):
- A modern superior four-star business and conference hotel Nordic Hotel Forum awaits you in the heart of Tallinn, just a short stroll from business, shopping and entertainment venues. Nordic Hotel Forum has 267 guest rooms: 249 standard rooms (25 m²), 10 double deluxe rooms (40 m²) and 8 suites. The hotel has special rooms for disabled guests and for guests with allergies. Nordic Hotel Forum has created a professional environment ideal for conferences, meetings, press conferences, as well as festive banquets and company events. The conference centre is located on the 1st floor and offers 6 multifunctional conference and meeting halls. The largest can seat up to 200 delegates. Considering everyone's needs and all details, being at your disposal to discretely meet all your requirements including those that have not yet occurred to you - is the working principle of our team. As a top specialist in the field, our conference centre service manager is there to help you organize your event and take care that everything runs smoothly and successfully. The restaurant Monaco is located on the ground floor of the hotel. Monaco is a versatile restaurant which is suitable for a quick cup of coffee, business lunch or gourmet dinner. Breakfast is served every morning in Restaurant Monaco where guests will find a rich and varied breakfast buffet. The hotel lobby bar seats 70 and is convenient for business meetings, a chat with friends or some quiet time by the fireplace. The bar serves a wide variety of hot and refreshing drinks, and an enticing choice of cocktails and light snacks. The leisure centre is on the top floor and offers great views of Tallinn's Old Town. The guests have the following facilities at their disposal: indoor pool (8 x 5 m), Jacuzzi, Finnish and steam sauna and a small workout room. ... more less
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- Also Known As:
- Nordic Hotel Tallinn