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“Our Metropol experience” 1 of 5 stars
Review of Metropol Hotel

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Metropol Hotel
3.0 of 5 Hotel   |   Roseni 13, Tallinn 10111, Estonia   |  
Hotel amenities
Ranked #48 of 84 Hotels in Tallinn
Helsinki, Finland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Our Metropol experience”
1 of 5 stars Reviewed January 12, 2013

We stayed for 5 days during Christmas 2012. It was almost the only option to get the hotel in Tallinn that is not too expensive, located in the center and not a hostel type.
When we entered the room, the bathroom trash was full of used condoms and the floor was covered with black long woman's hair. We through the trash packet away and cleaned the bathroom.

Room lacks any good ventilation, so it becomes dry because of heating, so we opened the windows. The look outside is on nearby buildings, so no any good view on the city.
Beds are not very good for sleeping.

This hotel is convenient because of its location. Breakfast is cheap sausages with no meat inside and artificial egg omelette, not recommended to eat it for 5 days.
Instead, Restaurant serves good food.
The hotel stuff looks depressed and does not smile never.
Reception works Ok and fast.
The hotel is full of drunken Finnish pensioners, especially in the evenings.

If you ask taxi in the lobby, it comes in few minutes, but you need to pay by cash and they take each time different prices. We visited some place in the center, once it took 7 euros, another time 10 euros..
They do not use counter. Taxi drivers check were you go. If he does not want to go your short distance, he can pretend he is another taxi not just called by reception.

Anyway, the hotel is Ok because it is easy to book and good location.
Not recommended for families with kids.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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294 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Worthing, United Kingdom
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 8, 2013

We booked 3 rooms at the Metropol back in July 2012 for a 2 night stay on New Years Eve. Having never been to Estonia, let alone Tallinn before, this booking was a complete stab in the dark. We read into the Metropol on Trip Advisor, and as accommodation was being booked up at an alarming rate, we plumped for it. To be honest, its not the prettiest hotel in the world, but who cares about the outside really!! Check in was quick and painless, and the staff were very efficient. The room was bigger than we expected, with a good sized spotless bathroom. As this was not a holiday, but more of a 'jolly', I didn't really expect too much for the small price that we had paid, so we were very pleasantly surprised. We didn't eat at the Metropol, but a lot of people did, and the food looked very nice, in a buffet style. I can thoroughly recommend the bar though! The local brew, 'A le Coq' is a very palatable lager, and also on draught was a lovely pear cider, both at reasonable prices.
All in all, the Metropol is a well placed hotel, only minutes from the city centre, and moments from the docks, from where we caught a ferry to Helsinki on New Years Day.
The staff, people and party atmosphere in the Metropol were great, and come highly recommended.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2013

I booked this hotel just a few days before the visit, and I got a room at a very good price. The hotel was ok, the service at the front desk upon arrival I was good and the room was found quickly. The room was clean, although somewhat poorly cleaned. Toilet seat was dirty. But it is the only minus I give the hotel. Breakfast is not unusual at this price but pretty good. I recommend the hotel, however the best location if you are traveling by boat, and you want to live close to the city center.

Room Tip: Request a room with a window facing the old town.
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newcastle upon Tyne, United Kingdom
Top Contributor
74 reviews 74 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 3, 2013

We had a great value stay at this hotel. Good location, about a 5 minute walk from the main part of the town, and near a lot of nice restaurants - I recommend Limoncello and the Grillhouse Daube.

The lobby and restaurant areas are modern and spotlessly clean. We only ate breakfast there, no other meals - I'd say the breakfast was adequate but there could have been more choice. I understand that may just be what Tallinn hotels serve for breakfast though so not necessarily a criticism of this hotel.

We were really impressed with our room. More spacious than a lot of European hotel rooms (good when you're staying for four nights), very comfortable and clean, and a large bathroom. The best feature was the in-room sauna - we only paid a few pounds extra per night to have a room with sauna and it was well worth it. I'd never seen this before but it was fantastic (see pics below). I think there's also a spa in the hotel that's free for guests.

We only dealt with reception while checking in and out but service was excellent from what we saw.

Overall a very good hotel which I would go back to. We went to Tallinn in September and I'd recommend that time of year to visit. It was a pleasant temperature - warm enough to just wear T-shirts etc - and it was sunny every day. The city centre was lively enough but not too packed which was nice.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Finland
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 8, 2012

The lobby and the breakfast bar are great and modern but the rooms are not. The bed was not comfortable and the bathroom was worn out. Breakfast was poorest one I have had in my many visit to Tallinn's hotels. In the same money category there is Park Inn Central that has much better breakfast and rooms are about the same. Location of Metropol Hotel is nice, about a few hundred meters to Viru-centrum and to old town. Hotel staff were not so friendly. No playground for children. Extra bed was not made but you had to make it yourself.
Free parking is a plus. Free morning sauna also.

Room Tip: You can pick a room looking at the harbour or to the old town.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Lithuania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2012

We traveled here for our tennis trip. It has good location in the city, well furnished rooms and great service. Breakfast was nice too. The look from the window was not so nice, but actually we have arrived there not to look through the window...

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 29, 2012

Good clean spacious hotel with great breakfast buffet.Rooms large and with large windows and nice shower. Staff very helpful as we rented a car through the front desk. All was smooth and well done and punctual. Nice 10 min walk to the old town which is wonderful.I climbed the church steeple and the views were magnificent. You can spend a few days here.

Room Tip: Rooms at back look out to old town.
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropol Hotel

Address: Roseni 13, Tallinn 10111, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #48 of 84 Hotels in Tallinn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Metropol Hotel 3*
Number of rooms: 149
Official Description (provided by the hotel):
Hotel offers modern amenities and technologies, meeting facilities and casino; located near the old city, 1 km from train station. ... more   less 
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Also Known As:
Metropol Hotel Tallinn

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