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“Ordinariness raised to perfection (but not without some pleasant surprises)” 4 of 5 stars
Review of Hotel Bern

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Hotel Bern
4.0 of 5 Hotel   |   Aia 10 | Old Town, Tallinn 10111, Estonia   |  
Hotel amenities
Ranked #12 of 84 hotels in Tallinn
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
“Ordinariness raised to perfection (but not without some pleasant surprises)”
4 of 5 stars Reviewed May 28, 2010

This hotel is modern, neat and offers an exceptionally good buffet breakfast. (Really, I'll miss that breakfast!) If, however, you're looking for an interesting, unusual, beautifully decorated hotel, the Bern might NOT be your first choice. On the other hand, if you want to rest assured that your stay will be comfortable, it can be fully recommended.

The hotel is situated in a modern building at the back of a little enclosure. The location is certainly nothing fancy, but the lobby itself was surprisingly pleasant in comparison. The location was still very handy for visiting the Old Town. There is, also, a supermarket just across the street.

Our room was neat and clean; it had a red-hued decor, nothing in it was exceptionally pretty but not unpleasant either. In other words, a very ordinary but still pleasant enough room. Apart from the bed there was a writing desk and a closet, and not much extra space. The bathroom (with shower and no bath) had a more unusual, modern, wooden-coloured decor, quite pleasant really, and plenty of space to put our toiletries on. Bath robes and slippers were provided (in the closet).

My only negative points come from the rather loud air conditioning. As the room was small, it was something of a necessity, but while switched on it was also fairly noisy. So we ended up keeping it partly on, partly off during the nights. There is a remote control above the writing desk for controlling it (and a manual leaflet somewhere on the desk).

The staff was friendly and polite and spoke good English. Reception was open 24 hours and drink were sold probably at all hours, too.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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675 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mynämäki
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2010

Hotel is in excellent palace near old town. Beatiful, small hotel were you got good servise from staff. Room were cozy and neat. And best was that you could use internet for free. And if you didn't have computer, you can use hotel computer.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2010

Situated right next to the old town of Tallinn but within easy walking distance to the main city centre shops too, The staff were helpful from the moment we arrived and it was never that obvious there was a night club situated right next door although maybe we missed the busy times there because we were out ourselves.
We are frequent travellers to Tallinn and will check this hotel first in the future.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, Front Office Manager at Hotel Bern, responded to this review, May 28, 2010
Dear Robuk,
We thrilled to find such a positive comment. Thank you very much for your kind words and generosity. Please do not hesitate to contact us directly, when you are planning your next visit to Tallinn. We would very much like to inform you about interesting events happening in Tallinn, so your return trip would be even more exciting.
Our kindest regards and we hope to have the pleasure of seeing you soon.
Hotel Bern
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Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2010

A good hotel, located close to old town and port. Staff were very friendly and helpful. Rooms are quite new, comfortable and quiet so we had a good night sleep. We liked the breakfast very much.

Nothing negative to say, would definitely go there next time as well.

  • Stayed April 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, Front Office Manager at Hotel Bern, responded to this review, May 28, 2010
Dear Travelling54.

Thank you for your kind comments about our hotel. We are looking forward to hosting you again during your next stay in Tallinn.

Wishing you all wonderful summer,
Hotel Bern
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Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2010

The rooms were not big, but spaceous enough for our use - very clean, easily usable (in the sense that everything was easily accessible). The location is only 5-6 minutes walk from the central parts of Old Town, and is RIGHT next to the awesome Kalev Spa. There is only two minor points of annoyance - the windows have, like many places in Tallinn these metal plates in the frames, which causes rain to sound like somebody is playing a metal drum right outside the window. Easily countered with a towel on the plate though, so no big issue. The breakfast however was not really something I'd recommend - I've had much better at worse places, so I'd recommend grabbing your breakfast somebody else. Apart from that, the hotel is awesome, and the personnel very smiling and helpful. We definitely recommend.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, Front Office Manager at Hotel Bern, responded to this review, May 28, 2010
Dear Keviel,
Thank you very much for having taken the time to write here your comments. We are very grateful for your kind words about our hotel, thank you for your recommendation.
We would also like to assure you that we shall study the points you have raised about our breakfast and the disturbing sound caused by metal window frames as it is most important to us that our quests can sleep peacefully and enjoy the breakfast.
Our kindest regards to Denmark,
Hotel Bern
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Kempele, Finland
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 3, 2010

Thanks for the tips here in TA, This was a Great suprise. Have not seen such a lovely and friendly stuff for a long time.
Only disadvantage was the smell in room - a little bit toiletish...
Otherwise rooms and the hotel were clean, breakfast was good and the breakfast table was taken very good care of.
Location is good, close to the old town. We paid about 80 €/night. You can always find a cheaper hotel but I doubt is you find such a good service.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, Front Office Manager at Hotel Bern, responded to this review, May 28, 2010
Dear Jari,
We can hardly say how grateful we are to you for your kind words about our staff and service. Thank you also for drawing our attention to toiletish smell that may occur in bathrooms. We are looking into this matter carefully.
We look forward to welcoming you back at the Hotel Bern.

Yours truly,
Hotel Bern
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Turku, Finland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 17, 2010

Me & my wife have been very pleased with the hotel. The style is really nice. The location is really good to explore Tallinn. There is also a supermarket very close to the hotel. The staff is very helpful & smiley! The room was clean & the bathroom was really pleasant. The breakfast was OK! The only wrong thing is that from our room, we could hear some noise from the reception. The walls must not be so thick then. It is however not so dramatic! :)
Recommended for a nice stay in Tallinn.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, Front Office and Housekeeping Manager at Hotel Bern, responded to this review, April 19, 2010
Dear Joonatan.

We are very happy and thankful to see that you and your wife were pleased with our hotel. We will take a note from your statement that noise from reception may be heard to some of the rooms.

We wish you the nicest springtime and we are hoping to welcome you again in our hotel.

Hotel Bern
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Additional Information about Hotel Bern

Address: Aia 10 | Old Town, Tallinn 10111, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Tallinn
#7 Best Value Hotel in Tallinn
#9 Business Hotel in Tallinn
#10 Romantic Hotel in Tallinn
#10 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Bern 4*
Official Description (provided by the hotel):
A host with an individual and attentive approach!* Located in Tallinn Old Town, amidst historic sights and cultural events* Cordial and helpful staff* Rooms with connecting doors for families* Equipment includes a bathrobe and slippers. Hotel Bern is situated in a bright and peaceful backyard, about 100 m away from the main street of Tallinn Old Town, called Viru street. About the same distance to popular shopping center, Viru Centre, hop-on hop-off buses, Spa which has a 50-meter swimming pool and children pool plus all Old Town important sights are in a reach. ... more   less 
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Also Known As:
Bern Hotel Tallinn

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