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“Excellent hotel” 5 of 5 stars
Review of Hotel Bern

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Hotel Bern
4.0 of 5 Hotel   |   Aia 10 | Old Town, Tallinn 10111, Estonia   |  
Hotel amenities
Ranked #18 of 84 Hotels in Tallinn
Turku
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed January 3, 2013

Hotel Bern was a very good placed hotel in Tallinn.It was peaceful, small and in the old town, every thing is less of five minutes walking. The grand breakfast is extraordinary. The staff is very professional and helpful. We suggest the nearest (it's next) restaurant-bar "Beer garden" , there is good food and the place is special.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, Front Office Manager at Hotel Bern, responded to this review, January 9, 2013
Dear JudTurku,

Thank you for your commentary!

It is great to hear that you found our hotel excellent. This makes us work even harder to exceed this standard next time we see you.
We will also give our regards to our neighbors at the Beer Garden!

Have a lovely 2013!
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736 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 24, 2012

Took the bus directly from the airport and the hotel was a 5 minute walk from the stop. Although the rooms are small you have everything you need for a short break including a very comfy bed. The staff are very helpful and friendly and the hotel is ideally situated for the old town - a very short walk away, restaurants (recommend the Chicago almost opposite) and all amenities.

Room Tip: Go for the deluxe which apparently has a sauna. We faced the courtyard and found it very quiet.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with clever-hotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this review, January 9, 2013
Dear lookingforshangrila,

Thank you for your feedback!

We find your comments very valuable and also believe that you could be a big help for someone looking for a place to stay in Tallinn.
We appreciate that very much!

Happy new year!
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Gottingen, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

If what they say is true, that a hotel is only as good as its employees, this one is worth gold... Among all the places I've visited and hotels I've stayed in either on business or holidays this one has a special something, of course you can find more luxurious places around, but what makes this one special besides its well centered and strategic location is its personnel, always friendly (not because they have to, but because they like their job) and ready to help you.
Everywhere I stay I make it a personal point to interact with the locals starting with the people who work where I stay, and I must say I have never met such an unorthodox yet friendly and outgoing bunch, for whom I have the utmost respect and gratitude for making my short stay in Tallinn a fun and great experience...!!!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, Reception staff at Hotel Bern, responded to this review, December 19, 2012
Dear Christian,

Thank you for keeping us in your memories!
You pointed out just the thing we thrive to - that special something.
We are extremely happy that you saw your visit here as the best you have ever had.

You are always welcome back!

Happy Christmas!

Ele, Sven and Kristi
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Balcombe
Top Contributor
89 reviews 89 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 3, 2012

We were lucky enough to have a great room on the 3rd floor which also had a sauna.the room was very clean and we were provided with robes and slippers. The staff were great, really helpful organising tours for us and ringing for taxis. Breakfast which was included was also very good. The location just outside the city wall was perfect just a ten minute walk to old town place.

Room Tip: Room 303 is the one to ask for, a double bed with sofa bed. Sauna and jacuzzi bath.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this review, December 12, 2012
Dear Lozzer,

Thank you for your kind comments!
Surely the other tripadvisor users can find your tips and comments very useful!

We are very glad that your were pleased with your visit to Hotel Bern and all we can say more is that you are always welcome back here in Tallinn!

Merry Christmas!
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Helsinki, Finland
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 22, 2012

We stayed in Hotel Bern for two nights and chose the hotel based on the Tripadvisor reviews. We got a room from the first floor facing the courtyard. On arrival there was a used condom in the litter bin. First night there were a lot of young people drinking beer in the courtyard next to our window so we didn't sleep well. The other night there was a party next room, so no sleep again.

Breakfast was good and the location almost perfect.

Room Tip: Avoid the first floor.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this review, December 12, 2012
Dear Jenninen,

Thank you for reminding us this issue again. It is unfortunately a memorable day for us as well because this mistake is not something that is correct for our standards.
Hopefully you can forgive us this terrible mistake.

As far as the noise part goes, we are improving daily. Although in the old town area there is very difficult to keep the noise level at the bare minimum we have still discussed this matter with our neighbors and we reached to several points of agreement that will hopefully guarantee more quiet sleeping hours for our guests.
Hopefully we can make this up to you sometimes in the future.

Have a lovely Christmas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Estonia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2012

Bern is a very charming hotel at the begginning or Tallinns' Old Town. I have stayed there 3 times and even if to hotel is packed it is quiet there, alwayg get a good nights sleep.
It also has very nice and friendly staff.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this review, December 6, 2012
Dear Kidra,

As always, we loved hosting you here at Bern!
Enjoy the snowy december and see you next time!
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Crawley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 9, 2012

Very good hotel with comfortable rooms and a good selection for breakfast. The reception staff were very friendly giving good advice on places to eat and drink. There is a pub called the Beer garden which is adjacent to the hotel that was good. All in all we had a good stay here and I would definately return...

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TallinnHotels, The staff at Hotel Bern, responded to this review, December 6, 2012
Dear tf,

We are very pleased to see that you enjoyed Bern!

Nothing would give us more pleasure than seeing a guest visit us a second time!
We hope your Christmas dreams will all come true!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bern

Address: Aia 10 | Old Town, Tallinn 10111, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Tallinn
#6 Best Value Hotel in Tallinn
#14 Luxury Hotel in Tallinn
#14 Romantic Hotel in Tallinn
#15 Business Hotel in Tallinn
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Bern 4*
Number of rooms: 50
Official Description (provided by the hotel):
A host with an individual and attentive approach!* Located in Tallinn Old Town, amidst historic sights and cultural events* Cordial and helpful staff* Rooms with connecting doors for families* Equipment includes a bathrobe and slippers. Hotel Bern is situated in a bright and peaceful backyard, about 100 m away from the main street of Tallinn Old Town, called Viru street. About the same distance to popular shopping center, Viru Centre, hop-on hop-off buses, Spa which has a 50-meter swimming pool and children pool plus all Old Town important sights are in a reach. ... more   less 
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Also Known As:
Bern Hotel Tallinn

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