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“What a great hotel” 5 of 5 stars
Review of Swissotel Tallinn

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Swissotel Tallinn
5.0 of 5 Hotel   |   Tornimae 3, Tallinn 10145, Estonia   |  
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Ranked #2 of 84 Hotels in Tallinn
Helsinki, Finland
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“What a great hotel”
5 of 5 stars Reviewed May 22, 2013

Having stayed here for a couple of times now, I can say this hotel is just amazing. Friendly staff, spacious rooms and a great view over the city of Tallinn. Bathrooms are surprisingly big and very nicely designed. Breakfast is top notch too. I keep coming back here every time i visit Tallinn so i would definately recommend this hotel to anyone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, June 13, 2013
Thank you for choosing Swissôtel Tallinn! It is a pleasure to hear that you have stayed with us already for several times and keep coming back- the loyalty indeed is a great compliment! We are pleased to see that you also chose to recommend our hotel to others and share kind words towards the staff, rooms and the view. Hopefully we have a chance to welcome you with us in the near future!
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1,370 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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Tampere
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2013

The nearest place where I have found such a good quality service and accomodation is in my opinion Singapore. New luxury hotel, great staff, excellent breakfast, spacious rooms with everything you need during your stay

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2013

This was my second time at the hotel. I enjoyed my beautifully decorated room and the view from the 29th floor was amazing. I took a massage at the spa and felt totally relaxed. The breakfast was good with many options and the freshly squeezed juices were amazing. The staff is very helpful and welcoming.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
132 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed May 20, 2013

As expected from any Swissotel in the world, Swissotel Tallinn is perfect. Nothing can be complaint about its rooms, or the gym, or the spa, or the lobby. Everything is well kept. Staffs are very, very friendly and helpful. You can go to the bar at its 30th floor and enjoy the view of the city.

The only drawback I can think of is that it is a bit away from the old town (just a 10-15 minutes walk away.) If you are in town for business, this will not bother you at all. However, the short distance away from the old town enable Swissotel to offer you the best hotel deal in town. It is one of the best 5-star hotel. Yet, its room rate is less than some of the 3 or 4-star hotels in the old town!

If you visit Tallinn next time, give Swissotel a try. It really is the best deal in town.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington, dc
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 18, 2013

Marble shiny clean. Sleek "model home" designs. Service?
Genuine warmth all too lacking in other 5-stars. In fact it is hard to find anything wrong with this hotel no matter what standards you use. The only con is the 15 minute walk to Old Town Viru Gates. But no other hotel has these arguably borderline six-star qualities with the level of service. THe pool iand spa transport you to another time - floor to ceiling window view from the sauna elevated 11 floors up. No joking.
The duty manager Indrek Pogoretskoi is world class and truly an "ambassador" for Estonia. I mean when you think about it there are probably more VIPs coming through Swissotel Tallinn than many embassies. And their impression of the country is shaped by people like Indrek who embody the quiet but dedicated service of experienced diplomats.
The room was a mess thanks to my kds and the diapers. But they cleaned it so well, it was jaw- dropping. I mean sqeaky Clorox clean. The buffet has breadth and depth. And they even packed me a breakfast box since we had a 6am flight. Seriously they treat you like houseguests here. Very professional team. It is definitely worth the walk to Old Town. After all you could walk to Stockmann dept store in your bathrobe it is so close.

Room Tip: Corner rooms have best views. Spa is on 11th.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, June 6, 2013
Thank you for choosing Swissôtel Tallinn! We also believe and agree with you that a hotel does play an important role in creating an impression of the country. Keeping that in mind, we are more than grateful that you have named our Duty Manager Indrek an ambassador of Estonia. His daily effort is much appreciated and your positive feedback has been forwarded to him directly. Finding our hotel quality worthy of 6-stars is as well grand compliment. It has been our pleasure to accomodate you and we are more than delighted to have made such an impression. It would be a great pleasure to welcome you back in Swissôtel Tallinn in the future.
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Espoo, Southern Finland, Finland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2013

We stayed for one night in Swissotel Tallinn in May with my husband. The service in the reception was very polite and efficient when we arrived and also during checkout. Our room was in the 17th floor and the view, although it was not to the see, was great. The room (Advantage room) was spacious and clean. It had a comfy, large bed (2 meters wide) and a great bathroom with a bathtub and separate shower. We also ordered room service which was reasonably priced and once again the service was excellent. Our sandwich was served on a huge, silver tray which really added a luxurious feeling to the experience. We tried the spa, but the pool and the saunas were quite small so we didn't stay there too long. The breakfast was diverse and good.

I can really recommend this hotel and will definatelly go back when in Tallinn.

Room Tip: There are rooms all the way to the 28th floor
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, June 6, 2013
Thank you for sharing your impressions on Tripadvisor! It is our pleasure to see that you and your husband enjoyed staying in Swissôtel Tallinn and that the facilities and service followed your expectations. Compliments towards our reception staff have been forwarded as well and are much appreciated! It is kind of you to recommend us to other travellers! Hopefully next time you visit Tallinn, we have a chance to welcome you and your husband here again.
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Geneva, Switzerland
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed May 16, 2013

Lovely hotel, very professional and friendly reception staff.

Next to a Radisson Blu and the Nordic department store Stockmann, which includes a supermarket. Otherwise, in a relatively unexciting but central area, with a 10-minute walk to the old town.

You have to pay extra for breakfast. The restaurant on the top floor is highly rated for food and views.

Ask for a corner room if possible. Really amazing views for those with no vertigo. Beautiful large room with a perfect bed. I had the same shower overflow issue as another reviewer.

The spa floor is nice, with two mixed saunas and a pool. On my visit, the pool unfortunately was full of sand (in May) and the water was not very clear. It is kept at a high temperature and didn't give the impression that water quality was being controlled regularly. Not sure where the sand came from as it was far too cold for swimming in the Baltic.

Good tea and coffee facilities in the room, and similarly the spa area includes free water, flavoured waters, cookies and tea, in addition to bathrobes and towels.

Staff lovely throughout.

For those coming on the ferry from Helsinki, it is possible to reach the hotel on foot in about 20-25 minutes (taxis available at both ends, too).

Room Tip: Choose a corner room on a high floor for breathtaking views
See more room tips
  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Tallinn

Address: Tornimae 3, Tallinn 10145, Estonia
Phone Number:
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Tallinn
#1 Business Hotel in Tallinn
#2 Luxury Hotel in Tallinn
#3 Romantic Hotel in Tallinn
#3 Family Hotel in Tallinn
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Tallinn 5*
Number of rooms: 238
Official Description (provided by the hotel):
This contemporary hotel is set in Tallinn's city center, 800 meters from the Old Town. The hotel offers 238 elegantly appointed guest rooms. Uniquely in Tallinn, the hotel has Executive Floors and a dedicated Swiss Executive Club Lounge. The hotel houses two restaurants and a deli for guests on the run; Purovel Spa & Sport delivers private fitness and relaxation facilities, including an indoor pool, a gym, a sauna and a steam room. ... more   less 
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Also Known As:
Swissotel Tallinn Hotel Tallinn
Swissotel Hotel Tallinn
Tallinn Swissotel Hotel

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