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“Good hotel” 3 of 5 stars
Review of Swissotel Tallinn

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Swissotel Tallinn
5.0 of 5 Hotel   |   Tornimae 3, Tallinn 10145, Estonia   |  
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Ranked #2 of 84 hotels in Tallinn
Leirvik, Norway
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Good hotel”
3 of 5 stars Reviewed March 12, 2013

In sentrum of Tallinn and deasy to find. Service in reseption was a little arrogant but the rest of our experience at this hotel was excellent. Breakfast was above expectations, the rooms were good, large and comfortable bed.

Room Tip: Select "king size" bed and a room with a view.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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London
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 12, 2013 via mobile

Stayed for 3 nights in the advantage harbour view room. Lovely modern room with a beautiful view. Staff was helpful and friendly. Cocktails on the 30th floor were really good as well. Great location as everything is just a short walk away but at the same time is away from the city noise. Will definitely return.

Stayed March 2013, traveled as a couple
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Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2013

Stayed here multiple times over past couple of years - a professional check-in, perfectly prepared rooms and excellent service. I have found no fault with this hotel while I have stayed there and cannot recommend it highly enough.
Good gym area

Room Tip: ask for harbour view
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 7, 2013

Stayed 3 nights for my daughter's 22nd birthday. Asked for and was given room on 25th floor, which had superb floor to ceiling view of city. Birthday card and small box of chocolates from the manager appeared in the room which was a nice touch. 30th floor bar was great and had a smoking room (how civilised). We had one buffet breakfast which costs €19.50 each but worth it if you're very hungry and can do it justice. Nice fresh juice included which costs €5 in lobby bar. Only bad point was quite bad drains smell emanating from bathroom. Harry on concierge desk was especially helpful.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, March 14, 2013
Thank you for choosing Swissôtel Tallinn and sharing your experiences in TripAdvisor! We are glad to hear the celebration of your daughter´s birthday went well and you enjoyed our view! Your kind words towards our concierge Harry have been forwarded as well. Our warm greetings to you and your daughter and we would be delighted to welcome back both of you in the near future!
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Barrow-in-Furness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2013 via mobile

Stayed 3 nights for my daughter's 22nd birthday. Asked for and was given room on 25th floor, which had superb floor to ceiling view of city. Birthday card and small box of chocolates from the manager appeared in the room which was a nice touch. 30th floor bar was great and had a smoking room (how civilised). We had one buffet breakfast which costs €19.50 each but worth it if you're very hungry and can do it justice. Nice fresh juice included which costs €5 in lobby bar. Only bad point was quite bad drains smell emanating from bathroom. Harry on concierge desk was especially helpful.

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
71 reviews 71 reviews
62 hotel reviews
Reviews in 35 cities Reviews in 35 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed February 26, 2013

Extremely conveniently situated. The rooms are comfortable with good quality beds, matresses, and pillows. The bathroom have good toiletries and have all ameneties except bath and bidet. The hotel is tall and impersonal. The 30th floor restaurant service reasonable quality food ans the 8th flops Swiss Cafe is fine fare at better value. The Executive Lounge will worth the extra cost and offers great snacks and a light evening meal, inclusive. The Spa is adequate but the gym is small and lacks equipment for a hotel,of this size. The boutique hotels in Vana Linn are more congenial but lack facilities, especially gym facilities, so the Swiss Hotel get my vote for the best in Tallinn.

Room Tip: If you have vertigo, avoid the higher floors.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
STL_Swissotel, General Manager at Swissotel Tallinn, responded to this review, March 14, 2013
Thank you for the detailed feedback and kind words. Great to see that you had a chance to use almost all the hotel facilities! Our fitness area is indeed not that big in square meters, yet includes all the fitness items needed for the daily work-out. Fitness balls, Pilates rings, loose weights and different machines will keep you in shape while travelling. Close by there are several parks and our concierge gladly assists you with finding the best routes for jogging and walking. Thank you for rating Swissôtel Tallinn the best in Tallinn and welcome back in the near future!
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Copenhagen, New York
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 21 cities Reviews in 21 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed February 25, 2013

Swissotel Tallinn overall is a great Hotel with nice Rooms, nice Restaurant on the 30th Floor, nice SPA and Pool, cool Lounge ( with limited food ) had to buy our own as they ran out of food, but despite all the Qualities of being a great Hotel , the Hotel forgets the most important aspect for a Hotel and that is Hospitality. The Reception is downright rude and arrogant , hardly any Dtaff members smile and the Service is done without a smile or soul. GM, get your house in order.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Tallinn

Address: Tornimae 3, Tallinn 10145, Estonia
Phone Number:
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Tallinn
#1 Spa Hotel in Tallinn
#1 Business Hotel in Tallinn
#2 Luxury Hotel in Tallinn
#3 Romantic Hotel in Tallinn
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Tallinn 5*
Official Description (provided by the hotel):
This contemporary hotel is set in Tallinn's city center, 800 meters from the Old Town. The hotel offers 238 elegantly appointed guest rooms. Uniquely in Tallinn, the hotel has Executive Floors and a dedicated Swiss Executive Club Lounge. The hotel houses two restaurants and a deli for guests on the run; Purovel Spa & Sport delivers private fitness and relaxation facilities, including an indoor pool, a gym, a sauna and a steam room. ... more   less 
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Also Known As:
Swissotel Tallinn Hotel Tallinn
Swissotel Hotel Tallinn
Tallinn Swissotel Hotel

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