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Hotel CRU: Traveler Reviews

4.0 of 5
Viru 8, Tallinn 10140 , Estonia (Formerly Hotel Viru Inn)
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Hotel CRU
Ranked #20 of 80 hotels in Tallinn
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56 reviews from our community

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Traveler rating
    30
    14
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    3
    0
Date Rating
Helsinki, Southern Finland, Finland
1 review
“Birthday in Hotel CRU”
5 of 5 stars Reviewed March 6, 2013

I have to start with the lovely entrance to the magnificent old building transferred to a little cozy hotel just took my breath away. I have to admit that I didn’t know what to expect regarding to the fact that my boyfriend had booked and fixed everything to celebrate my birthday, but I also have to say that at least I didn’t get disappointed.

We were warmly welcomed even though we arrived in the middle of the night by a lovely receptionist that had taken care of everything that my boyfriend had asked for, and a little out of the list too. There were 9 wonderful roses waiting for me and the cold champagne just made the things even better. The receptionist even took in consideration what I would like to have for my birthday breakfast when she noticed that maybe the man in the house had forgotten some important details. The only thing that I can complain about is that the room wasn’t exactly what we (my boyfriend) had had in mind when he booked it, but the service covered all of that.

The following morning breakfast came in perfect time, we got some help with what to do and see in the old town of Tallinn and we also got some help in choosing a restaurant for the evening and booking a table. And let me remind you that this was a different receptionist than the one during our arrival.

One of the nicest things was that we even got to have the room a few hours longer without charge on our departure day, which meant a lot for us.

The only thing that actually disappointed us was that their so called Jacuzzi was just a small pool with so cold water that even a Finn hesitated quite a long time before entering.

All in all we were very pleased with our choice of hotel and we would like to thank the staff in the reception and the restaurant for great hospitality. Keep up the good work!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Emmi V about Hotel CRU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Amaizing stay”
5 of 5 stars Reviewed February 27, 2013

We've just come back few days ago from our trip to Tallinn and I really want to share our opinion with all of you about this hotel.
First of all, we were welcomed by receptionist Kirill and even greated by names that was already a kind of personal touch, although I knew that the hotel was full.
Everything what I asked in advance (very nice roses, bottle of sparkling wine and some cut fruits) were waitting for us in the room).
The room by itself is very cozy, it's exactly that room which we wanted to have and what we saw on the picture. There are a sitting area with comfortable sofa and table, working table, quite spacious mini bar fridge, flat screen TV set which you can watch from the sofa (could be actually great to have a possibility for turning it to the bed's direction as well), wardrobe ( isn't really big, but for us it's more than enough) and very comfortable bed (just one thing can make you upset, it's a twin bed with two mattresse which are covered together). There is a quite simple but nice bathroom with a shower, hitting floor and some local natural cosmetic. Unfortunately, we could notice it only on our last morning but if you're lucky with the weather, be sure that you'll wake-up in the room which is warm and full of sun.
We decided to check our hotel restaurant firstly before going and explore all other places in the city. It's a very nice experience, the menu's rather unusual, you can see a fusion of Estonian and French Fine cuisines, so it took some time for us to make a decision plus we get some recommedations from our waitress. By the end we were not disappointing at all: our food had an excellent taste and looked very attractive, service was extremely welcomed.
Breakfast's was served in the same restaurant, it's a buffet with a good variety of cold meat and fish cuts, hot dishes (you can order an omlet as well if you wish), cereals, fruits and even some home-made schnapps.
There is a SPA in the hotel, which is located on the basement floor and consists of swimming pool, Turkish and Finnish saunas, but the most exciting thing is that they close the whole SPA just for two of you! (You shoud just book it on the previous evening) And after all of that we get our breakfast in the room.
All the staff is very friendly, welcomed and professional.
Regarding the locationg, it's very difficult or even impossible to have a better location than Cru Hotel has. It's located in 2 minutes walking distance from the entrance to the Old Town where you can take a taxi and 1 minute walking distance to the main square with the tawn hall and all night spots (bars and clubs).

We'll definitely come back!

Room Tip: Deluxe Room N 15
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by Kirill L for Tallinn
Ask Kirill L about Hotel CRU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broome, Australia
2 reviews
“Outstanding”
5 of 5 stars Reviewed February 26, 2013

I would like to take this opportunity to thank the staff and management of CRU Tallinn, for an absolutely outstanding culinary experience! It was without a doubt the highlight of our dining experience in Tallinn, one which I would not hesitate to recommend to those seeking a fine dining experience.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Richard01575 about Hotel CRU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Not bad but beware the packages!!”
4 of 5 stars Reviewed February 15, 2013

First....This hotel is generally good, but look into what you actually get if you book one of the packages........I booked a one night romantic package.
All is not made clear when booking. Price included 3 course meal, and breakfast,
I was disappointed to learn you do not have a choice of meal, waiter told us what we would be eating, it was duck for main course which not only came not cooked properly......but 80mins after finishing the starter!! and all the staff seemed to be ignoring us, with no apology for the wait.......not good!!
also full use of Sauna, Jacuzzi, Turkish / Steam Bath..... but, you can only use these in the morning for a few hours......again disappointing. Should be made clear on website.
Ordered cheese and tomato omelette for breakfast to eat in room (which was nice) and they brought us scrambled eggs with cold tomatoes and cheese on the side.....not my idea of an omelette!! Overall....considering this was Valentines day, a little thought into making the room more romantic would have gone a long way. Ordered flowers to be waiting in room, but was not a great display as I mistakenly expected, four pink roses in a tired looking basket with a red wooden heart stuck in the middle.......disappointing.
I also ordered Champagne to be waiting in room, but nothing was in room when we arrived.
This was not a big deal as my partner could not drink anyway.
Most of these things are small, but none the less important for making you feel like you are a valued customer.

Room Tip: We had the top room (16) it was lovely.
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask monkeeybusiness about Hotel CRU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gdansk, Poland
Top Contributor
102 reviews 102 reviews
44 hotel reviews
Reviews in 43 cities Reviews in 43 cities
54 helpful votes 54 helpful votes
“Wonderful hotel with very nice climate”
5 of 5 stars Reviewed January 9, 2013

Really special place - old building, placed in old town with ancient rooms (walls are original stone) so You are surrounded with history. Good breakfast, very nice staff, proffesional reception. One of the best hotels I have ever been.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Jacek J about Hotel CRU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel CRU

Also Known As:
Hotel Viru
Hotel Viru Tallinn
Viru Hotel Tallinn
Address: Viru 8, Tallinn 10140 , Estonia (Formerly Hotel Viru Inn)
Region: Estonia > Harju County > Tallinn
Amenities:
Bar/Lounge Free Breakfast Restaurant Room Service Suites
Hotel Style:
#13 Romantic Hotels in Tallinn
#16 Luxury Hotels in Tallinn
Price Range: $$
Hotel Class:4 star (4*)
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