This hotel has the appearances of maybe the mamaison in Prague ,with a few more extras like personal greeting on arrival maybe sparling wine or orange
juice on offer , and a doorman / security available and it could be elevated to a much higher star hotel the rooms are good comfortable and we had no trouble with noise and we were right above entrance level on the street side,the fire in reception was welcome on cold days.
The staff were pleasant and helpful,liked the dressing gown in the rooms as there is never room in your bag for one.

The hotel didn`t get off to a good start as we had booked a transfer from the airport which they forgot to send and we had to wait an hour for one to arrive. Hotel itself was good, room comfortable and kept very clean by maid. Breakfast provided was perfectly adequate. It was very cold with lots of snow when we stayed, so the lovely fire in reception was much appreciated, and our room was warm. The taxi driver taking us back to the airport after our stay was three quarters of an hour early and not at all helpful, so he didn`t get a tip! Took the usual bus tour, which proceeded as if the roads were clear and dry on a summers day, but they are obviously used to the conditions. We were amused that flights were delayed on the way back due to a skittering of snow at Luton and Stanstead!

The rooms were very nice. Not big but just what you need. Clean, comfy beds and really nice bathrooms. Unfortunately the breakfast really let this place down. The eggs did not have any of the attributes that you want in eggs - dry, compact and grey. The rest of the buffet was also uninspired. They offer "champagne" for breakfast but it was so bad they would be better off not serving that at all! We would definately come back to this hotell, but would book it without breakfast.

Fabulous hotel, good size rooms there were four of us in two separate rooms one of the room had a nice balcony, there were bath robes and slippers nice added touch, was in a great location for exploring the city,staff are friendly and helpful,we did not eat in the restaurant but we did eat in the nice cosy bar were the food was great would recommend it, over all this is without a doubt one of the best hotel I have staying in!!!!