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“Very Good” 4 of 5 stars
Review of Merchant's House Hotel

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Merchant's House Hotel
4.0 of 5 Hotel   |   Dunkri 4/6, Tallinn 10123, Estonia   |  
Hotel amenities
Ranked #17 of 84 Hotels in Tallinn
London, United Kingdom
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Very Good”
4 of 5 stars Reviewed June 26, 2013

I enjoyed a couple of days in the hotel with friends. I have visited Tallin before and this hotel is very well located right in the old town adjacent to the square. Breakfast very good - buffet style and we had a private BBQ , brought inside due to weather but very good.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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510 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Bradford, United Kingdom
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 24, 2013

we have stayed in Tallinn many times and wanted to try somewhere different.

the hotel is centrally located which helps and the main part of the building is medievil and looks great.

our room was large but for soemrrason the bed was on a large platform which meant getting out of bed was interesting as it was easy to fall. the shower wasn't the best either i remember.

on the whole though the hotel was nice and i would stay there again. there maybe better hotels but there are worse ones too.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leatherhead, United Kingdom
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 16, 2013

Inside it looks just as the name implies....the former home of a wealthy merchant, with many of its ancient walls and ceilings designated part of the Tallinn UNESCO Heritage site. Our room, with one such ceiling, was huge and comfortably and stylishly furnished.
Merchant's House couldn't be more central in the old town, the downside being the proximity of several very noisy bars (as almost anywhere in old Tallinn). But don't let that put you off; either stay Sun to Thurs - which are much quieter - or book a room at the back.
Breakfasts aren't the greatest, but quite adequate - and the happy hours are very appealing.
The hotel staff are superb..

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballygally, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 10, 2013

We stayed at The Merchants House Hotel for 3 nights over the May bank holiday.I had e-mailed the hotel before hand to arrange a pick up from airport,driver was waiting for us in terminal on arrival,perfect.Clean spotless car,all very professional for €20.
The hotels location is absolutley perfect,about 20 seconds off the square,dont think you could get better.
We had a executive suite in the courtyard,rooms were great- bath robes,slippers,hair dryer,toiletries,mini bar ect and 2 tvs,one in bed area and other in the seperate lounge area.
The only down side for me was the room was a little dark and a mirror was needed in lounge area were table is,for hair and make up.The room we had 214 was so quiet,i was a little worried when we first arrived as the courtyard is set up with table and chairs for drinks ect but we never heard a thing.
The staff were really friendly and helpful,ringing tourist attractions for us and always very pleasant,we also met the manager,Jonathan,who was great,very knowledgeable and helpful,my mother-in-law is due to visit Tallinn soon with a cruise ship and he told us to ask her to visit the hotel for a complimentary drink and a little tour about,so nice.
We are definatley going to visit Tallinn again,and we will be staying again at The Merchants House Hotel.

Room Tip: We stayed in Executive room 214 in courtyard,very spacious and quiet,our room had a bath with shower...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Albans
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 11, 2013

We enjoyed a 3 night stay using the special offer which included an excellent 2 hour private tour around Tallinn which lifted the veil on what it was really like there both now and in the past in the occupation years. We were treated to a wonderful meal in the restaurant and were the only ones eating there. Every effort was made to make the meal and atmosphere special even with rose petals leading to our table.
Our room (209) was fine and the thing to remember is that this is a really old building with lots of character and eccentricities. If you are looking for the standard international hotel this may not be the place for you, but if you are looking for atmosphere and being in the very heart of the old town, with pleasant and helpful staff then I highly recommend this hotel to you.
Our room overlooked the courtyard, on the first floor and was very quiet.
Thank-you for a most enjoyable stay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, May 13, 2013
Dear Brenda,

Thank you for taking the time on writing a review on tripadvisor.

The hotels private 2hr tour is amazing as Tallinn has so much history to soak up, with many interesting facts.

I am glad that you enjoyed the rose petals and food in the restaurant.

Thank you again for all your comments, which I will pass to the team in the Merchants House Hotel.

Kind regards

Jonathan Poole
General Manager
Merchants House Hotel
Tallinn, Estonia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 6, 2013

This hotel is in a great location...just off Old Town Square. Great and attentive service and a solid breakfast (always appreciated!). Extremely comfortable bed. Unfortunately, our room was a little small (in my opinion). It was also right on the courtyard - kind of like being right next to the elevator! Please, please invest in some black-out curtains - seemed to be a lot of light coming in.

Room Tip: Request a courtyard-facing room, not on the ground floor!
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, May 8, 2013
Dear Guest,

Thank you very much for taking the time to review your recent stay at the Merchants House Hotel and the restaurants in Tallinn that where recommended.

I will forward your positive comments to all staff.

I am additionally very happy with your comments regarding breakfast and we our spending alot of time updating this and always adding things after guests reviews.

Each room in the Merchants house is of a different shape and size due to the buildings dating back to the 14th and 16th century. I will review all curtains and blackouts in all rooms.

Thank you again for your comments

Jonathan Poole
GM Merchants House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 3, 2013

I think this hotel might depend on the room you get and if noise bothers you, but for us it was fantastic. We had a huge room- almost the size of a small apartment- overlooking a street. You could hear everything outside, but we slept great anyway. The staff was friendly and helpful, there is a sauna that you can use (need to reserve and can use privately for one hour), the décor is very nice, and the location is perfect.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstallinn, General Manager at Merchant's House Hotel, responded to this review, May 8, 2013
Dear Guest,

Thank you very much for taking the time to review your recent stay at the Merchants House Hotel Tallinn.

I am glad that you enjoyed your stay and Tallinns old town. The hotel has 4 rooms that overlook the pedestrian road infront of the hotel.

Wishing you an enjoyable summer

Thank you again for your kind comments,

Jonathan Poole
GM Merchants House Hotel
Tallinn Estonia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Merchant's House Hotel

Address: Dunkri 4/6, Tallinn 10123, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#12 Romantic Hotel in Tallinn
#14 Luxury Hotel in Tallinn
#14 Business Hotel in Tallinn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Merchant's House Hotel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Steeped in local history, the Merchant’s House Hotel stands on a charming cobbled street just a few seconds walk from Tallinn’s beautiful and captivating Old Town Square. The Merchant’s House Hotel has 37 suites and rooms, which all vary in shape and design due to the flexibility and character provided by these 14th & 16th Century historical buildings. Each room in the property offers guests an exciting combination of mediaeval architecture and state-of-the art fixtures and fittings. ... more   less 
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Also Known As:
Merchants Hotel Tallinn
Merchants House Hotel

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