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“Good” 4 of 5 stars
Review of L'Ermitage Hotel

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L'Ermitage Hotel
4.0 of 5 Hotel   |   Toompuiestee 19, Tallinn 10137 , Estonia   |  
Hotel amenities
Ranked #21 of 84 Hotels in Tallinn
Vantaa, Finland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Good”
4 of 5 stars Reviewed July 14, 2014

This is my second time in this hotel and it was a nice stay again. The hotel is quite new and rooms are clean and modern. This hotel is also surprisingly quiet despite the fact, that there is a lot of traffic in this area. This hotel is also a little bit cheaper, because of it`s location 1-2 kilometres from the city centre. On the other hand, there are nice parks on the way to the centre, and also interesting residential areas near the hotel, so it is really nice to see Tallinn from a different perspective.
During summermonths the hotel might be pretty full and that means a lot of crowd in dining room during breakfast. In order to find a free table for your coffeecup, you`d better have an early breakfast.

Room Tip: We had a quiet room on both times, facing towards the car park.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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352 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Canberra, Australia
Top Contributor
119 reviews 119 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
196 helpful votes 196 helpful votes
3 of 5 stars Reviewed July 6, 2014

Good location, friendly staff. Rooms small but comfy beds welcome. Aircon not good so warm nights are tough and if you open the window traffic noise keeps you awake. Choose rooms that don't face the street is my tip.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finland
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 28, 2014

This is a good and clean hotel. Well deserving it's four stars. For us it was a bit far from all the "action" though. A nice 5-10 minute walk to the edge of old town.
Rooms were nothing special but very clean and nicely decorated. Staff was friendly and breakfast was good but had to wait for coffee, milk and juice as they were all out at the same time. Check in and out was smooth and quick.

Room Tip: A room facing the inner yard for better sleep quality.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Moscow, Moscow City, Russia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 26, 2014

The hotel is located near the Tallinn's old city and provides the short walk to main touristic places. Rooms are comfortable and have attractively designed interiors. The staff is quite good.

There are several "contra" - room windows provide limited access to fresh air due to its small opeining and the car parking at 9 EUR a day seems overpriced.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Helsinki, Finland
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 26, 2014

I've been in Tallinn for a dozen times now and this time (in the end of March) I felt I'd try a hotel outside the Old town. I decided to go for L'Ermitage because of earlier reviews and the photos of the hotel looked nice. Not a very good decision. The hotel was actually rather dull and lacking character compared to most of the hotels I've stayed in Tallinn before. My room on the 6th floor was just tiny, with a sloped roof and a large window (and not a very good curtain). The staff seemed very stressed and not too friendly and the breakfast was nothing special. Actually there seemed to be two breakfast rooms and I was first quite confused which one to go to as I hadn't been told about that when checking in. L'Ermitage is not that far from the Old Town (only a 10-15 min walk), but it's rather far from the port of Tallinn. If walking is not your cup of tea, choose a hotel in the Old Town or in the eastern parts of downtown instead. If you don't mind walking I would recommend the Von Stackelberg hotel very close to L'Ermitage. For me it's back to the Old Town next time!

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Rio de Janeiro, RJ
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 22, 2014

The hotel is located very close to the Old Town, at a walking distance from the Orthodox Cathedral, the Kiek In De Kök tower, and Toompea Castle, although to get to these places one must climb a steep hill which can be a lnot so confortable specially pn a rainy , windy or snowy day so common in beautiful Tallinn. Besides that, you have also to cross a small park where we saw a number of young people using drugs. We didn't feel insecure, but we never know...

The hotel staff is very kind and speaks excellent English - as everybody in the Baltics. They serve a very good breakfast. The hotel is well renovated, the rooms are clean, silent and well decorated. We've had a very pleasant time and we'll certainly come back.

Room Tip: If you want to avoid the traffic noise, please choose one of tha back rooms.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lisbon, Portugal
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 20, 2014

We stayed in a recently renovated area of the hotel so the room quality and its equipment were excellent. The hotel ranks really high in terms of comfort and cleanness. Be aware that the hotel is close to the Toompea Castle, so until the down town center is a 15 minutes walk.

The hotel breakfast is divided between the hotel's restaurant and cafe. We sat in the restaurant area and were invited to go to the cafe without understanding why. The breakfast was below the standard of a 4 stars hotel, being poor. In the restaurant the hotel had a special menu with a promotion. A couple sat next to us and waited around 1 hour and a half for their meal. So we opted to ask for something else and the food was really bad for the price asked, opinion shared by other guests. The hotel staff was unfriendly. So in conclusion and unfortunately the hotel great facilities and conditions are not followed by its staff or meals' quality.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Ermitage Hotel

Address: Toompuiestee 19, Tallinn 10137 , Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#15 Romantic Hotel in Tallinn
#17 Luxury Hotel in Tallinn
#17 Business Hotel in Tallinn
Price Range (Based on Average Rates): $
Hotel Class:4 star — L'Ermitage Hotel 4*
Number of rooms: 91
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Also Known As:
l Ermitage Hotel Tallinn

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