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“One night stop” 4 of 5 stars
Review of Tallink City Hotel

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Tallink City Hotel
4.0 of 5 Hotel   |   A Laikmaa 5, Tallinn 10145, Estonia   |  
Hotel amenities
Ranked #50 of 84 Hotels in Tallinn
Clitheroe, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“One night stop”
4 of 5 stars Reviewed June 28, 2014 via mobile

We decided ex tempore to go over to Tallinn for one night from Helsinki. It was cheaper to get the hotel via the ferry company, Tallink, than having both separately. The hotel was in excellent location and and very clean. Breakfast was included and apart from having no choice in wether it was a twin or double bed we have no complaints.

Stayed June 2014, traveled as a couple
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240 reviews from our community

Traveler rating
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    25
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Lahti, Finland
Top Contributor
104 reviews 104 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 20, 2014

During the last year I have visited three different hotel in Tallinn. From those Tallink City hotel represent very standard hotel type - it looks like hotel, it smells like hotel and very probably it tastes like hotel. No big surprises available there. Location is excellent, breakfast is very good, standard room is very basic one. If you hate surprises, go there and enjoy.

  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Otematata
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2014

I had a wonderful stay in this hotel.. Super helpful staff , clean warm rooms with AC and the breakfast's are great .... Its very close to the old town , only about a 5 minute walk .. I highly recommend this hotel and would not hesitate to book it again... This is what hotels should be like...

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Malmo, Sweden
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 18, 2014

Rooms are average in size, but for budget business traveler more than enough - clean, well equipped. Yes, curtains were too short, can agree with Teodor S. Staff is helpful, I asked for a room away from elevators, so both times while i visited hotel i got it really away from it. breakfast good - variety of food.
Only thing that i did not like was - in bathroom they were having some issues with bath waste-water.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scandinavia
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 17, 2014 via mobile

The hotel service was ok, but they were pretty confused when wellcoming our group. We got our keys and when entering our room, there was a man sleeping in the bed already! Horrible situation. Back to the reseption, where they were a little bit surprised but did not appologize much (even though anything could have happened if someone else would have receaved the key...). Our new room was empty and clean with nice view. Others, the location is very good and the breakfast was tasty.

Stayed November 2013, traveled with friends
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Tallinn, Estonia
1 review
2 of 5 stars Reviewed June 6, 2014

This hotel is clean and has a helpful staff. However, a number of things that could be expected from a business hotel is missing: coffee on the room, conditioner for the shower, gym, and a WiFi that allows you to establish VPN-sessions. Furthermore, the curtains in my room was to short and did not block out the morning sun.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Siim O, Front Office Manager at Tallink City Hotel, responded to this review, August 23, 2014
Dear Teodor,

Thank you for the useful info and feedback about Tallink City Hotel.
Few things that needs to clearified.
VPN-sessions are not allowed because our IT department, does not think that sessions are not secure enough. We have had many discussions on that matter but unfortunately this is the case or now. Coffemachines are available in our superior and DeLux rooms, so please keep that in mind while booking your next stay.

Best Regards,
Siim Ojaver
FOM
Tallink City Hotel
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Vantaa, Finland
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 3, 2014

Pluses for a very good location (you can go everywhere in downtown by foot), a spacious room (picture added), a good service and a tasty and wholesome breakfast.

My only minus goes to the sunblock curtains which were too short to block the morning sun, and the sun hardly sets in June in Estonia! This little fact was seriously disturbing my sleep until I managed to build a wall of blankets underneath the curtains in my last night.

A little setback was also an incident in the check-out when I was told to pay an extra money for nothing. They claimed I had stayed there an extra night although I didn't. The front desk lady finally had to consult with the manager; thereafter they admitted the fault was theirs. As this was my very last impression just before I left, I was wondering what would have happened if I was to catch a plane or ferry in time and instead being kept in unnecessary dispute.

I stayed for three nights and it cost 306Euros through booking.com. A bit pricey but during the holiday season you cannot get a cheaper one in a good location. My overall rating is 4/5.

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siim O, Front Office Manager at Tallink City Hotel, responded to this review, August 22, 2014
Dear Kristel,

Thank you for your accomodation and nice words towards Tallink City Hotel.
I have also looked into your billing and it seems, that one of our novice administrators has made a mistake regarding your accomodation period. Therefore also the misunderstaning during your check-out. We appologize for that and are happy that everything worked out fine after our rec.supervisor looked into it.

Welcome back to Tallink City Hotel!
Siim Ojaver
FOM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tallink City Hotel

Address: A Laikmaa 5, Tallinn 10145, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#28 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tallink City Hotel 4*
Number of rooms: 332
Reservation Options:
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Also Known As:
Tallink City Tallinn

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