Our travel agency had made a special remark on the reservation about this being our 50th wedding anniversary trip. I have often stayed in Tallinn, in various hotels, but unfortunately the room we got was below all expectations and standards.
The outside of the hotel looked nice (I prefer old buildings), the location ´was good, the lobby was OK, breakfast room likewise. Breakfast rather mediocre but sufficed.
The room we got was tiny. The two narrow beds were squeezed into one corner so that the only way of getting to one of them was by crawling from the foot end of it! Most unconvenient especially with one of us having a bad knee. There was only one tiny pillow for each, filled with undescribable material, not pleasant!
The bathroom had a bad smell of sewers. The TV set, hung on a shelf and working occasionally, was with a small screen and poor image quality. There was hardly any space for hanging up clothes.
We had such a shock upon arrival - having expected a nice, cozy old style room with normal conveniences - that we did not bother to complain. Especially as we saw - from open doors, when passing by - that the other rooms did not look much different. We had not even asked for an economy room! (I read in some hotel info that there perhaps were 6 rooms somewhat bigger).
Despite the disappointment with the hotel we had a very good 2-day stay. Tannhäuser at the Opera was excellent on the first night, our dinner at the Ribe on the second evening suberb! Warmly recommended. And these could be reached by walking, a definite advantage. Unfortunately the third day plans were spoiled by heavy rain, but will be followed some other time.
Maybe part of the complaint should be addressed to the travel agency?
Check with someone who has been there before! Or insist on a room as shown in the hotel advertising...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.