First impressions do really count. As we opened the door to the hotel on arrival there was a pleasant receptionist but also a wonderful smell of traditional food. The two were very entising.
Thr room was small but clean and serviceable with en suite bathroom. One thing we did miss was coffee and tea facilities in the room but not the end of the world!

A nice small hotel with the excelent location. Stuff were polite and helpful. Some issues in the room but nothing alarming. Possibility to use spa for free which belongs to same company, 15 min walk from the hotel. Also free wifi available.

My wife and I booked on-line and arrived early, thinking that we would have to wait hours to get into the room. The staff were welcoming and surprisingly, we were able to occupy the room straight away, which left us free to get on with our business in the city. The room, as many have said, are small, clean and simply furnished. A vanity mirror on the wall above the dressing table would have been useful and some nice pictures would have added some atmosphere. The bathroom, too, was small with very basic in the way of toiletries. They badly need to update the TV's in the room and the number of channels available.

The location though is excellent, only a stone's throw from "Fat Margaret's" tower, "St Olaf's" church and the wonderful old city itself.

We were offered a good deal on the Russian buffet in the evening, but decided to eat at a restaurant that we have previously visited and enjoyed. Breakfast at the hotel was perfectly adequate and nicely presented. Our boat back to Helsinki wasn't leaving until the evening, so we were grateful to use the hotel's free luggage room during the day, which left us free to explore the excellent new Seaplane harbour museum nearby. There is a useful late-check out service available which is payable on a sliding scale, depending on how many hours you would like to keep the room after the normal 12pm check-out.
All in all a good experience in a fabulous location. The hotel just needs a little makeover to bring it up to date.

A nice hotel with hosptiable staff on the brink of the old town. Small rooms, but cheap. Ok breakfast, and a nice lobby and restaurant. No problems with water or heat. Good deals with spa hotels in the city.