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Hotell St. Barbara: Traveler Reviews

3.0 of 5
Roosikrantsi 2a, Tallinn 10119, Estonia
Hotel amenities
Hotell St. Barbara
Ranked #13 of 80 hotels in Tallinn
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183 reviews from our community

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“close to old town”
3 of 5 stars Reviewed November 9, 2012

we have just arrived back in the uk after staying 7 nights at the st barbara hotel it was a very basic hotel the breakfast was very limited not even a english breakfast tea bag until the last day we used the bar in the evening as weather not too good but found the bar staff not very friendly but I must say that Kristina on reception was very friendly it would have been nice if we had tea/coffee making in the room i think that the rooms or room that we stayed in 109 needs a bit of an update

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask chris t about Hotell St. Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StBarbaraManager, General Manager at Hotell St. Barbara, responded to this review
January 30, 2013
Dear Chris t! Thank you for your review!
Actually we are updating our rooms but it will take some time. Indeed it takes about 1 week to get 1 room to a new decoration. Probably you just stayed in "old" room. For now almost half of our rooms are already renewed. We hope to finish with new decoratin untill summer 2013.

As for "restaurant staff not very friendly" - I admit that some of our restaurant staff do not meet highest standarts we want to see. That's why in the middle of January 2013 we've just changed our Food and Beverage Manager i and new Manager will fix this situation soon.

We have coffee and tee facilities at Superior class rooms.

And I will definitely will say to Kristiina about your appreciation of her efforts!
Anyway - we will fix our small mistakes - and welcome you back to inspect us again! =))
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Burton on Trent
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Splendid location close to Freedom Square”
4 of 5 stars Reviewed November 3, 2012

We have just returned from a four night stay in Tallinn at the St. Barbara. The hotels exterior was pleasant and its' location was terrific, just over the road from Freedom Square - which is reached by an underpass around 25 meters from the hotel door. The old town of Tallinn is quite small so we found staying at the St Barbara an excellent choice for reaching all the sights and those further afield from the old town. My husband, my friends and I all found the service both efficient and courteous. Staff were happy to look up information for us and made us feel welcome.
The breakfast was lovely, lots of choice and all the food was really fresh. There was an exciting choice of bread and again this was beautifully fresh.
The rooms were small and basic but were clean and fine as just a place to lay our heads.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 9 more reviews by Steadmanfamily for Tallinn
Ask Steadmanfamily about Hotell St. Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlands England
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Safety not a concern.”
1 of 5 stars Reviewed October 28, 2012

Ok the location is excellent for sightseeing, the rooms are fine although a bit basic and the breakfast is good.

But...

On my last morning I found an unconscious man lying in the corridor outside my room.
I immediately went to reception to report this.
The young man said he hadn't noticed him because he couldn't see the CCTV screens from his desk!
It could have been me lying there.
He then said he'd check it out when he had finished the paperwork he was on.
Added to that there was the guest who used his key to walk into my room while I was resting.
Safety not a concern :-(

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by donnieitaly for Tallinn
Ask donnieitaly about Hotell St. Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StBarbaraManager, General Manager at Hotell St. Barbara, responded to this review
November 5, 2012
Dear Donnieitaly. Thank you for your concern.
The man on the floor was very drunk, as well as the next day and day before. And our receptionist knew it since he helped him to go upstairs earlier this morning. That's why our administrator was not in hurry. But I agree with you HE SHOULD BE ANYWAY! Even if he had another guests paying with credit card and checking out at this moment. Those guests also was in a hurry to get to their flight.

According to video (which I sent to you) you just didn't close the door of you room with door lock and another guest twice opened it in 20 seconds. We have labels in english on room doors advising our guest to close door since it do not happened automatically.

But any way thank you for your concern once more. I've talked to our receptionist and told him that the human safety and health is No. 1 priority. I'm sorry we make you feel unsafe.
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Ipswich, England
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
46 helpful votes 46 helpful votes
“Top location”
3 of 5 stars Reviewed October 20, 2012 via mobile

We are staying at the Santa Barbara on a long weekend break in Tallinn. The hotel is pretty much as we expected for the money we paid. The best thing about it is the location, being just over the road from Freedom Square - which is reached by an underpass around 25metres from the hotel door. The hotel staff are very good, friendly and efficient. Our ground floor room is fine - minibar yes, coffee making facilities no - and free, no fuss wifi is a bonus. The room is a bit too warm and the heating doesn't seem to respond to the controls, however the window opens, so could regulate things that way. Breakfast is served in the basement restaurant, there is a decent selection available and it is replenished regularly. We didn't eat any other meals at the hotel, but I can say the food we did have in Tallinn has been exceptional wherever we went.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Chris_Deverson about Hotell St. Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Good place!”
4 of 5 stars Reviewed October 14, 2012

Nice hotel, friendly staff. Clean rooms, close to the center. Very good value for money especially now, that the hotel prices in Tallinn seem to have risen very quickly. Also the chance of having a place for the car in the backyard was a good bonus in comparison to many other Tallinn hotels.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 9 more reviews by MsKlimt for Tallinn
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotell St. Barbara

Also Known As:
Hotell St. Barbara Hotel
Hotell St. Barbara Hotel Tallinn
Hotell St Barbara Tallinn
Hotell St Barbara
Address: Roosikrantsi 2a, Tallinn 10119, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites
Hotel Style:
#5 Family Hotels in Tallinn
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel St. Barbara is centrally located within the walking distance of Tallinn Old Town, sightseeings and of course shopping centres. Our massive historical limestone walls conceal 53 spacious and well lit guestrooms with high ceilings and beautiful large windows. There are special rooms for people with allergies as well as those who prefer to travel with their beloved pets. Families are accommodated in very spacious family rooms which fit both extra beds for older children and baby cots. There is a mini-bar in the room at your service and wireless internet covering the entire hotel. We also have a guest computer at the reception if needed.We welcome you to our German-style restaurant, where we also have two chambers for business after-hours or private gatherings. Hotel guests can enjoy complimentary wireless internet and parking in the hotel parking area. Hotel St. Barbara is also considered to be one of the most beautiful limestone buildings in Tallinn, designed by architect Bernhard and has a very interesting history. ... more   less 
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