Must start this review by saying that I am not normally complaining - and I have been in many hotels! But this hotel is simply NOT up to standard!
Booked a Business Class room for the highest comfort - and if you look at the webpage it all looks good. However - the reality is somewhat totally different!!
The rooms are VERY old and dirty - the furniture litterally falling apart (cracks and wholes in chairs and tables), the carpets stained and dirty and the layout must be from early 80's (very old furniture and carpet in the whole room). TV was an old 18" TV with bad picture (and turned off again and again by itself), there was no iron and iron board in the room (which was promised on website), the bathroom was big - but old - and being 185 tall - my hands was touching the ceiling when showering (shampoo in hair) so one ceiling element fell down. In addition to this - the room was dirty - found long black hairs in bathtub and in my bed - and dead bugs on the carpet and in the window.
I was informed that the pictures on the website was from the newly renovated rooms - but that these was not available. I complained 2 times - but they informed me that they couldn't do anything due to lack of rooms - the only offer was to take a much smaller room without any compensation or pay extra for a suite. So the whole "Yes we can" policy that Radisson is known for obviously doesn't include Radisson Olümpia. And when you have tried 2 times - you kind of give up!
Must state again that I normally don't complain about hotels and I have tried the most. But this time I have to - because I do not like when being scammed - which I feel this hotel does!
- Also Known As:
- Reval Hotel Tallinn
- Official Description (provided by the hotel):
- With its unforgettable presence as a landmark on Tallinn's skyline, the Radisson Blu Hotel Olümpia provides luxury accommodation in the heart of Estonia's capital city. Just three kilometers from Lennart Meri Tallinn Airport and near the best in shopping, museums and theatre, this Tallinn hotel's location is perfect for business or leisure travel. Offering an impressive conference centre, a fresh, inspiring café and bakery and a rooftop pool and fitness facility, this hotel in Tallinn near Old Town affords guests a wonderful city break or holiday. ... more less
- Reservation Options:
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