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“Only for rough people...” 1 of 5 stars
Review of My City Hotel Tallinn

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My City Hotel Tallinn
4.0 of 5 Hotel   |   Vana-Posti 11 / 13, Tallinn 10141, Estonia (Formerly Domina Inn City)   |  
Hotel website
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Hotel amenities
Ranked #12 of 84 Hotels in Tallinn
IS
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Only for rough people...”
1 of 5 stars Reviewed January 2, 2013

Superior rooms are small, the hotel bar is closed too early, the breakfast is awful and the quality of the clients of this hotel is poor. I would give 3 stars rather than 4. Price is too big for what they offer.

Room Tip: I dont know.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, January 10, 2013
Dear madam,

First of all, thank you for taking the time to give rating to our hotel. I am very unhappy to see that your visit was such a disappointment. To be honest, I don't understand what has gone wrong.

Our hotel bar closes at 10 p.m., which is quite regular for most of hotel bars in Tallinn. Night clubs are available within short walking distance from hotel. We have been also considering longer opening hours, but so far there has been no need or requests about that and most of our hotel guests have drink in the bar just before going out for dinner. But I surely understand that people have different expectations and I am sincerely sorry we didn't met yours.

I am sorry about disappointing breakfast as well. It would have been helpful to have more details - was the issue in service or food quality during your visit?

With all our team we are very focused on our guests and put our heart and soul to make the stay here as comfortable and nice as possible. Unfortunately I don't understand from your review what exactly went wrong during your visit. If you are willing to help us to improve, we would really appreciate your suggestions - I will be waiting for your e-mail to address killu@mycityhotel.ee.

Once again, please accept my personal apologizes as well as from all our team that we didn’t manage to meet you expectations at all.

Killu Maidla
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2012

Great hotel, stayed there already twice this year, with a further 2 more stays bookes.
Friendly staff and very clean hotel.
Great Location, as you are in Old Town so you just walk out of the hotel around the courner and everything is there.
Only downside I have experienced is some times you can hear people walking through the hallway/stairwell.
But this won't turn me off this hotel.

Stayed February 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2012

We stayed for 2 nights from 29/10 - 31/10 and found the hotel to be very comfortable and well situated. Staff are great and helpful, and the breakfast was enough for me, I think they had something for everyone's taste, I liked having smoked salmon every morning :) We stayed in room 402 which is on the corner with three windows, lovely room at a great price.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Letterkenny, Ireland
1 review
5 of 5 stars Reviewed October 31, 2012

Stayed in this hotel 27/10/12 to 30/10 /12. Found it excellent value, very good service, close to old town etc. Was particularly impressed with service of night concierge on desk who went out of his way to help us. Really impressed and would highly recommend this hotel to all visitors to Tallinn.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 4, 2012

Loved the location within 5 minute walk of old town centre. Very clean and quiet rooms with all amenities. Huge variety of food on offer at buffet breakfast. It can get busy at breakfast but food is frequently replenished and staff is attentive. Friendly English-speaking staff at reception were very helpful.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 1, 2012

Breakfasts are very crowded as hotel attracts tour groups and breakfast room is small.
Receptionists are asked to get FIT's to upgrade and we were given the samllest room in the hotel when we refused.

Room Tip: Ask for a room at the back of the hotel. Tends to be a little quieter. If u sleep with open windows...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KilluMaidla, General Manager at My City Hotel Tallinn, responded to this review, October 9, 2012
Dear Madam,

Thank you for giving us the feedback about your stay in Tripadvisor.com. I am really sorry to read that we were not able to meet your expectations and you have been so disappointed in our hotel.

It is our very sincere wish to make every guests stay here as memorable and pleasant as possible and we really tried with you as well. I guess it just was not enough.

Once again, please accept our sincere apologizes.

Killu Maidla
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 30, 2012

Excellent hotel for a short sightseeing holiday. Plenty of choice for breakfast and as we had to leave before breakfast on our last morning a packed breakfast was arranged for each of us.
One of the receptionists spoke fluent, accent free English and was extremely helpful.
Incidentally the Information Offices nearby and elsewhere are very helpful indeed with excellent fluent English spoken.
Free very fast internet access in rooms.

Room Tip: Kitchenette available with 2 adjacent rooms.
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about My City Hotel Tallinn

Address: Vana-Posti 11 / 13, Tallinn 10141, Estonia (Formerly Domina Inn City)
Phone Number:
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#8 Business Hotel in Tallinn
#10 Romantic Hotel in Tallinn
#11 Luxury Hotel in Tallinn
#11 Family Hotel in Tallinn
Price Range (Based on Average Rates): $
Hotel Class:4 star — My City Hotel Tallinn 4*
Number of rooms: 68
Official Description (provided by the hotel):
My City Hotel is a charming and welcoming little hotel located in Tallinn's medieval Old Town. Hotel's interior is light and provides best pieces of Italian modern art - among other well known artists we have the honour to expose the paintings of Antonio Pedretti in our hotel's lobby area. My City Hotel is situated right in the heart of old town - just few steps from the Old Town Square and most tourist attractions. Hotels convenient location is perfect for those who want to explore Tallinn by foot and who prefer to enjoy good shopping, gourmet and entertainment close to hotel. ... more   less 
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Also Known As:
Domina City Tallinn
Domina City Hotel Tallinn

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