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“Perfectly positioned” 4 of 5 stars
Review of St. Petersbourg Hotel

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St. Petersbourg Hotel
5.0 of 5 Hotel   |   Rataskaevu 7 | Tallinn Old Town, Tallinn 10123, Estonia   |  
Hotel amenities
Ranked #5 of 84 Hotels in Tallinn
Killcare, Australia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Perfectly positioned”
4 of 5 stars Reviewed October 9, 2012

This hotel is perfectly positioned for exploring the Old Town of Tallinn. It has a lovely old fashioned, intimate charm. We were upgraded to a Junior Suite on the top floor (room 301) which comprised of a spacious, well furnished, tastefully decorated room with high ceiling. When we arrived the staff were extremely helpful in recommending what to see and do. We filled up on a huge breakfast/brunch before we set off in the morning and needed very little more before venturing out on the town for dinner.

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at St. Petersbourg Hotel, responded to this review, October 16, 2012
Dear Guest,

Thank you very much for your nice comment. We appreciate the effort you took to pint out features you enjoyed the most. We have to agree that it would be very hard or even impossible to find better location to all the sign seeing and best spots in town then Hotel St.Petersbourg. Thank you for highlighting how welcoming and extremely helpful the hotel staff is. We are wishing you a wonderful day and hope to see you back whenever your future travels would bring you back to Tallinn.

Best Regards,

Mara Blaubarde
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
    386
    124
    18
    5
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Oldham
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 8, 2012

We were fortunate to be given a complimentary upgrade to a suite -it was superb - a traditional estonian style room but full of modern touches -dvd and cd player,underfloor heating in the bathroom etc -the friendliest of staff (full of good suggestions for places to visit) and a great selection for breakfast .-and little touches eg printed newsheets at breakfast for all the countries represented by the guests ,weather forecasts for the next day popped into the room in the evening.The location was superb ,right in the centre of the old town,and within easy walking distance of several wonderful restaurants . A real find !

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at St. Petersbourg Hotel, responded to this review, October 16, 2012
Dear Guest,

Such an amazing comment! Thank you for shearing your recent experience with us. It is our pleasure to please you in any way we can to make your stay as enjoyable as this or as great as your service expectations would go. It was honor to have you stay with us and we certainly look forward to seeing you again.

Sincerely,

Mara Blaubarde
Director of Operations
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Helsinki, Finland
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 5, 2012

We stayed at St Petersburg Hotel in Tallinn for 2 night. The location, breakfast and overall service
Was exellent. But the room - all though very clean - was extremely small. I think we ended up having a single room, because the bed was so narrow that we had hard time sleeping. We had reserved a superior room, but there was nothing superior about this. Actually the bathroom seemed bigger
than the bedroom. There was a welcome letter in the room for a gentleman, and when we asked about this from the reception, they seemed to be a bit confused, but did not do anything. It seemed that the room was originally reserved for a single person as it was a single room.

Room Tip: Check tuhat you really het what you reserved!
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at St. Petersbourg Hotel, responded to this review, October 16, 2012
Dear Guest,

Thank you for your note and compliments in regards to service overall and remarks of having very clean hotel rooms. Although I was saddened to hear you found our rooms very small, I have to mention that due to the fact that building hotel is located in goes back to 1850’s, some of our rooms are quite unique with the shape of the size they are having . Having said that, all our rooms are designed for double use, however some of our superior category rooms are a bit smaller then others.

And I do have to apologize in name of entire team for welcome card you found in your room with other guests name on it. Please except our extreme apologies and rest assured that strong measures have been taken into account to completely avoid such embarrassing situations in future.

We do hope that you will give us another chance to better serve you in future.

With Kind Regards,

Mara Blaubarde
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2012

We really liked this hotel. Excellent location in the old town near the town square. Great sized, comfortable room and good value for the price. Elegantly furnished and well stocked minibar and bathroom. Staff were excellent during our stay, at reception and elsewhere in the hotel. Good choice at breakfast, with a cold buffet and choice of hot food brought to table. Overall, a very welcoming yet professional establishment. Would highly recommend.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at St. Petersbourg Hotel, responded to this review, October 16, 2012
Dear Guest,

Thank you indeed for your kind feedback on tripadviosr.com. Your compliment of staff being professional and very welcoming adds great value in our eyes to serve each guest with confidence in every way. We enjoyed having you stay with us and very much forward to see you back very soon!

Best Regards,

Mara Blaubarde
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 5, 2012

We arrived on a wet Sunday afternoon after an early flight from Liverpool , but our slight gloominess was dispelled by Jan and Mihkel. who made us feel welcome ,showed us to our room and made a very pleasant impression . Throughout our stay they were courteous ,helpful and made several useful recommendations which we followed up, particularly the day excursion to Helsinki . Helen ,in the breakfast room , had a warm and kindly manner ;. that and the large breakfasts got us off to a good start each day . The rooms are warm and quiet and we liked the additional small touches : a bottle of water , a chocolate nougat and the comfortable bed prepared for us each evening. Everyone at the Hotel was a model of service and courtesy And a final comment :the soaps ,shampoos . towels and bathrobes were luxurious extras

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at St. Petersbourg Hotel, responded to this review, October 16, 2012
Dear Guest,

What a great comment of your great stay at the Hotel St.Petersbourg. Thank you for such great feedback. It is so nice to hear that how much you appreciated service oriented staff and wonderful breakfast to start your day with. Please accept warmest greetings from Mihkel, Jan and Helen in particular. They couldn’t be happier hearing your kind comments. Hope weather in Liverpool is treating you well as it’s very nice and beautiful in Tallinn during this time of year. Have a great week and we hope to see you soon!

Best Regards,

Mara Blaubarde
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rutherglen, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 4, 2012

We have just stayed at St Petersbourg and the team were amazing. Pls forgive my spelling of Estonian names but Mihkel greeted us when we arrived and within 5 minutes we were checked in and he was helping us to plan our time in Tallinn.
Our room was above reception and although we had the occasional serenade of passersby on the way home late at night it was a good room. Not overly large but certainly larger than the average European hotel room. Good size bathroom although I still prefer a walk in shower and not a shower in the bath but that seems to be harder to find nowadays.
We visited the Estonian restaurant that is part of the hotel, I had the wild boar for mains and was impressed, and we had no complaints with the service. This same restaurant serves as the breakfast room. Good selection of herrings and other fish which my husband assured me was good quality. There was fresh fruit salad as well as two fruit compotes, lots of sliced meats and cheeses, breads and pastries and you could order from a choice of our different hot items.
Helen looked after us at breakfast and was very friendly and professional.
Didn't try the Russian restaurant but our tour guides told us it was one of the best Russian cuisine in Tallinn.
We would go back to this hotel again.

Room Tip: Our room was called a Junior Suite, room 204. I don't think I would have wanted to stay on the g...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at St. Petersbourg Hotel, responded to this review, October 16, 2012
Dear Guest,

We highly appreciate the time you took to tell us about your recent stay at St.Petersbourg hotel. It is our pleasure to serve you to our best knowledge and we are pleased to hear that you enjoyed your stay to the fullest. Mihkel and Helena were very happy you mentioned them in particular. Such small but thankful appreciation note of their service provided certainly makes their day! They are great addition to our team and we are very much looking forward to see you back in this beautiful city.

Best Regards,

Mara Blaubarde
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverell, New South Wales, Australia
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2012

Wow! What a wonderful experience I had at this hotel. The staff helped out with everything. I have never experienced such wonderful service. The rooms had quality fittings and were very homely. Fantastic location right in the middle of Old Town Tallinn. Many cafes nearby and the 'Pig' restaurant downstairs had hearty meals. Breakfast was also delicious.

Room Tip: No elevator so maybe lower floor for those who don't like stairs.
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blaubarde, Manager at St. Petersbourg Hotel, responded to this review, October 16, 2012
Dear Guest,

Thank you for your lovely comment. We were very pleased to hear that service at St.Petersbourg hotel is one of a kind! You will always be welcome back with us any time. Have a wonderful day!

Best Regards,

Mara Blaubarde
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. Petersbourg Hotel

Address: Rataskaevu 7 | Tallinn Old Town, Tallinn 10123, Estonia
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#4 Romantic Hotel in Tallinn
#5 Luxury Hotel in Tallinn
#9 Family Hotel in Tallinn
#18 Business Hotel in Tallinn
Price Range (Based on Average Rates): $$
Hotel Class:5 star — St. Petersbourg Hotel 5*
Number of rooms: 27
Official Description (provided by the hotel):
Newly renovated hotel in Tallinn Old Town. All of our 27 rooms & suites have been individually designed to reflect the Russian merchants’ style.The building itself dates back to the 15th century when a wealthy Russian merchant purchased the property and had it redesigned by the famous architect August Gabler.The latest technological appliances have been discreetly integrated throughout the hotel giving guests the height of comfort in an elegant traditional setting. ... more   less 
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Also Known As:
St Petersbourg Hotel

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