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“pleasantly suprised” 5 of 5 stars
Review of Hotel Schlossle

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Hotel Schlossle
5.0 of 5 Hotel   |   Puhavaimu 13/15, Tallinn 10123, Estonia   |  
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Hotel amenities
Special Rate
FREE luxury transfer
Ranked #4 of 84 Hotels in Tallinn
Boston, Massachusetts
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
“pleasantly suprised”
5 of 5 stars Reviewed January 16, 2013

my husband and i have been to tallinn twice this was our first time staying here.it was perfect.the lobby very comfortable and homey .the breakfast delicious no matter what u want they have.they serve a buffet and then made to order eggs or whatever.the staff always there to greet you first thing in the morning and after a long day of touring .when u came in they would offer you something warm to drink.the cocktail loung downstairs was unbelievable.a great place to just sit and enjoy a drink.loved it .the room was large.very convenient to everything .would definetly stay there again .

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annatln, Guest Relations Manager at Hotel Schlossle, responded to this review, January 25, 2013
Dear Guest,
We are very glad that choosing Hotel Schlössle as the place to stay in Tallinn has turned out to be the right choice and pleasant surprise for you and your husband. I have forwarded your compliments to the staff who are always pleased to know that their efforts to provide the best service have been appreciated. Thank you also for mentioning the very important aspect of excellent food and our cozy lounge.
We hope to get a chance to welcome you back to beautiful Hotel Schlössle some day.

Best regards,
Anna Gvozdeva
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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332 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Zurich, Switzerland
Top Contributor
329 reviews 329 reviews
83 hotel reviews
Reviews in 105 cities Reviews in 105 cities
550 helpful votes 550 helpful votes
5 of 5 stars Reviewed January 7, 2013

Fabulous location, great spa, character in spades and fabulous service (including room service). Loved this place. Walking distance to the town hall square, close to little boutiques, in the heart of the medieval city, one cannot fault it, and for non-Estonians, at a very good price. Next time I will ask for a little room facing onto the garden, as I had one that has some minor noise issues due to aircon/motor unit downstairs. Such a charming place!

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annatln, Guest Relations Manager at Hotel Schlossle, responded to this review, January 24, 2013
Dear Guest,
Thank you for such positive feedback. We are glad to hear that you loved Hotel Schlössle, enjoyed our spa treatments and everything was perfect during your stay.
We shall be more than happy to welcome you back at any time and give you one of our charming rooms overlooking the patio.

Best regards,
Anna Gvozdeva
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2013

Just the best hotel I have ever stayed at, small boutique hotel, great service, pretty and quaint, all rooms are different. Clean, well restored and refurbished. Nice small restaurant in the basement and just incredible hotel.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annatln, Guest Relations Manager at Hotel Schlossle, responded to this review, January 22, 2013
Dear Guest,
It is an honour for us to be named the best hotel you stayed at. Nothing is more motivating for our team than guest feedback like yours.
We promise to keep up the high standards of Hotel Schlössle and would be happy to welcome you back at any time.

Best regards,
Anna Gvozdeva
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2013

Must have been at least half a dozen times we have stayed at this hotel, its atmosphere is unbeatable with beautiful reception rooms and friendly staff and the location in old town is perfect. Room sizes vary, have so far stayed mostly in large suites, this time the room was smallish but comfortable and beautifully decorated as always. Two minor drawbacks: the air in the room was very dry and it was a bit too hot - should have asked the staff to adjust the heating. The pillow in the bed was large which was nice, but perhaps a bit too hard and high to be comfortable - again something that maybe could have been changed if we had stayed longer. Breakfast was good, but why the restaurant was empty in the evening although it was open?

Room Tip: All rooms are obviously good, on the street side there is some traffic, but not too much. If you can...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annatln, Guest Relations Manager at Hotel Schlossle, responded to this review, January 22, 2013
Dear Guest,
We highly appreciate your loyalty to Hotel Schlössle which shows that you enjoyed your stay with us not only this time, but before as well. Thank you for mentioning the beautiful decor of our rooms and public areas as well as friendliness of our staff.
Unfortunately the air inside is indeed quite dry due to extra heating and is caused by very cold weather. We shall be happy to provide a smaller size pillow upon request next time, just let us know and it will be arranged.
Hopefully we shall have the pleasure to have you as our guest soon again.

Best regards,
Anna Gvozdeva
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 3, 2013 via mobile

In the midst of winter, we had a warm and comfortabe stay in the old lady! The service was excellent, the staff friendly and always quick and willing to assist. The location is ideal for exploring Tallinn by foot. Breakfast was a treat each morning and I can recommend this hotel without reserve.

Stayed January 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annatln, Guest Relations Manager at Hotel Schlossle, responded to this review, January 22, 2013
Dear Guest,
Thank you for you very kind review of Hotel Schlössle. We are happy to hear that your stay with us was warm and comfortable and you found our service excellent.
We highly appreciate you recommending us and would be very glad to welcome you back at any time.

Best regards,
Anna Gvozdeva
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2012

In a city with already a great deal to recommend it, the Hotel Schlossle is another reason to venture to Tallinn. Located in an ideal spot very near to the Town Square in the pedestrian only Old Town, the hotel is superlative. From Anthony welcoming you enthusiastically at the front door, the hotel's staff continues to do its utmost to ensure a pleasurable stay. Dining is superb with food not only beautifully prepared and presented in the atmospheric stone and beam dining room, but the maitre d's eagle eye ensures service is efficient yet unobtrusive. A pre dinner drink or after dinner coffee are equally enjoyable in the marvelous bar downstairs where again, the subtle not too bright lighting and chic furniture are the perfect vehicles to let the hotel's architecture shine. If you really wish to experience the special restoration of these period buildings, book the Schlossle Suite in the loft of the hotel. Here one can touch the stone and exposed timbers, still retaining the pulley mechanism to lift goods in from the street, and feel the house's medieval history existing perfectly alongside wifi! Of course, one loses the benefit of far reaching views from the gabled windows but there are few to be had anyway in the narrow lanes of the old town. Better to focus on the Schlossle welcoming interior and savour its overall excellence after a day's touring and buying Estonian wool sweaters and mittens. And don't forget the sauna to equally warm you - the Suite has one of its very own so you needn't worry about booking the hotel one ahead of time. A special stay in a special city.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annatln, Guest Relations Manager at Hotel Schlossle, responded to this review, January 16, 2013
Dear Guest,
It is our greatest pleasure to know that you not just enjoyed your stay with us, but even recommend Hotel Schlössle as another reason to visit Tallinn.
Thank you for pointing out the features of our biggest and nicest Suite as well as our restaurant and lounge.
Your compliments regarding the service have been forwarded to Anthony and other employees of hotel reception and restaurant.
Hopefully we shall have a chance to greet you at charming Hotel Schlössle some time again.

Best regards,
Anna Gvozdeva
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 27, 2012 via mobile

Beautiful old hotel in the city of the old town. Easily walking distance to everything. Hotel staff where excellent, couldn't have been more helpful.
Our room was at the back of the hotel in a separate building with the sauna beneath our room. Room was ok, we had paid for a superior room, not sure how it was superior tho.
Rooms are cleaned twice a day, and very well. Maid also cleaned my make up brushes, trying to be helpful, but personally thought was a bit of an invasion of my privacy.
Breakfast had a good selection, cooked breakfast also very good. Did however learn that if you order pancakes, you get 3 very small designer pancakes, not the stack I was expecting, but maybe they think only kids would order them :)

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annatln, Guest Relations Manager at Hotel Schlossle, responded to this review, January 16, 2013
Dear Guest,
Thank you for pointing out the important features of Hotel Schlössle that make our property so special: the location, excellent staff and beautiful old style. Each room of our hotel is different due to peculiarity of medieval building. Sorry to hear that the size of your pancake plate was not exactly what you expected but we are glad to know that it did not spoil your breakfast experience in general.
Welcome back to Hotel Schlössle whenever you decide to visit Tallinn again.

Best regards,
Anna Gvozdeva
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Schlossle

Address: Puhavaimu 13/15, Tallinn 10123, Estonia
Phone Number:
Location: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Tallinn
#4 Business Hotel in Tallinn
#4 Luxury Hotel in Tallinn
#6 Family Hotel in Tallinn
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Schlossle 5*
Number of rooms: 23
Official Description (provided by the hotel):
Nestled in the heart of Tallinn’s Old Town, the Schlossle is a delightful boutique hotel that will take you back to Estonia’s medieval past. The luxurious furnishings and the attentive staff ensure that you will have a memorable stay in this charming hotel. ... more   less 
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Also Known As:
Schloessle Hotel Tallinn

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