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Meriton Grand Conference & Spa Hotel: Traveler Reviews

3.5 of 5
Paldiski Mnt. 4, Tallinn 10149, Estonia
Hotel amenities
Meriton Grand Conference & Spa Hotel
Ranked #25 of 80 hotels in Tallinn
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348 reviews from our community

Traveler rating
    105
    160
    50
    23
    10
See reviews for
Families
38
 
Couples
81
 
Solo
16
 
Business
57
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Helsinki, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Hotels that looks better than it is”
3 of 5 stars Reviewed December 7, 2012

Good avarage hotel, didn't live up to its star ranking.

Positive:
-Good treatments in the wellness center
-A gym
-Big, really nice cafe
-Easy access with a car

Negative:
-Really poor breakfast!!!
-New and old part connected together to a one hotel: rooms at the new part are obvisously much nicer than in the old part - even they are the same price

Room Tip: Ask a room from the new part of the hotel
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Matja K about Meriton Grand Conference & Spa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rasmus-Rai K, Manager at Meriton Grand Conference & Spa Hotel, responded to this review
December 10, 2012
Dear Sir/Madam,

Thank you very much for your feedback. We are very pleased that you have taken the time to share your experiences with the Tripadvisor community and therefore given us a change to say out also the hotel comments.
Regarding the breakfast we are working every day to make it better and more enjoyable for all guests no matter the citizenship, age etc. As we have all together 465 rooms and during peak times more than 1000 guests in house then the breakfast can be challenging because we need to keep all the customers happy and satisfied. Nevertheless we try our best every day and of course try to be excellent. So we hope that next time when you or anybody else comes to our breakfast you have only good things to say about it.
What comes to different room types then yes the hotel has two main types of rooms: Classic and Standard. Regarding the room rates the Classic room has usually a lower rate (when booking online) because it includes the usage of aqua & sauna center only in the morning 7-11 AM. If you choose the Standard room then the rate is higher but you have unlimited usage of aqua & sauna center included. Also gym is always included during the whole stay from 7 AM until 10 PM no matter how you make the room booking.

Once again thank you for your comments and welcome back to Meriton Hotels.

Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“I'll only go back if forced”
2 of 5 stars Reviewed October 31, 2012

This was my second stay at Meriton Grand. I stayed one night for business. At my arrival, the reception told me my room is not in the same part of the building as the conference I was attending.

It turned out my room was really far away. It also had a bad smell like old cigarette smoke. I went back to the reception and asked for a room without a cigarette smell. The receptionist looked at me with an open expression of disbelief on her face and assigned another room for me. It was even further away and had the same smell.

The room didn't have wifi although it was supposed to have it. No commercial Finnish TV channels either, which is poor for a Tallinn hotel. The room was old and the bed uncomfortable. The towels in the bathroom were small and old. The breakfast was straight from the 70's.

When checking out, I asked if I can leave my luggage and coat at the reception for a couple of hours. They said they don't take coats, which I find ridiculous.

All in all, I hope this was my last stay at this hotel.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janarv, Revenue & Reservations Executive at Meriton Grand Conference & Spa Hotel, responded to this review
November 16, 2012
Dear Sir,

We appreciate that you took the time to write this review. Despite the fact that the feedback is negative it is still very important to...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“trip with the lads”
5 of 5 stars Reviewed October 24, 2012

stayed here with 14 guys on a stag trip.the staff were great,polite and informative,with a sense of humour.one or two were a bit boisterous and misbehaved<nothing serious>> and the staff smiled and took it in there stride.rooms clean and well appointed.one of our group had the presidential suite and all were great value.did the karaoke night,good fun.food in the fish restaurant, was very fresh, downed with a bottle of Chablis.spa was amazing,two pools two saunas two jacuzzi and more.tried to get treatments but were fully booked suggest early booking.breakfast had all the usual food you would expect perfectly acceptable.great value well appointed would defiantly return

Room Tip: no room service if you are a nightbird get something from town
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Top Contributor
57 reviews 57 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
“Excellent location and value”
4 of 5 stars Reviewed October 23, 2012

The Meriton is well-located for easy walks to the Occupation Museum and Underground Tunnels, both highly recommended, and Old Town Tallinn. The older rooms are a bit larger and offer a great view, whereas the new wing is more modern and minimalist. No place to open suitcases conveniently. Interesting restaurants, especially Russian theme, in light of recent history. Criticisms notwithstanding, I'd stay there again if the price continues to be commensurate with the value.

Room Tip: Decide if your priority is modernity or view and ask accordingly.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kongsberg
1 review
“Great hotel with all necessities”
5 of 5 stars Reviewed October 18, 2012

Stayed for 3 nights. Close to old town, great staf. Nice spa department, tryed some of the spa and were pleasently suprised. A bit expensive on the different resturants at the hotel, but not as expected for hotel resturants. Rooms not the biggest, but clean and nice. Will not have any problem to recomend the hotel to others.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask joernb67 about Meriton Grand Conference & Spa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Meriton Grand Conference & Spa Hotel

Also Known As:
Meriton Grand Hotel Tallinn
Meriton Grand Hotel
Meriton Grand Conference And Spa Hotel
Address: Paldiski Mnt. 4, Tallinn 10149, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotels in Tallinn
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Meriton Grand Conference & Spa Hotel is located at the very heart of the capital, close to the Old Town and the Parliament, Paldiski mnt.4. Hotel offers easy access to the main shopping areas, theatres and the wide range of restaurants.Harbor 3 km • City center 0 km• Airport 7 km • Old Town 1 km • Shopping center 1 km ... more   less 
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