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“Quite a dissapointment” 2 of 5 stars
Review of Ratonda Centrum Hotels

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Ratonda Centrum Hotels
4.0 of 5 Hotel   |   Rotundo Str. 1, Vilnius LT- 01110, Lithuania   |  
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Hotel amenities
Ranked #40 of 89 Hotels in Vilnius
Finland
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Quite a dissapointment”
2 of 5 stars Reviewed July 15, 2009

We booked a room via hotels.com and we were hoping for a nice suprise for our stay in Vilnius. Hotel should be non-smoking, but still there´s an ashtray in the room! We asked non-smoking room. I mentioned about that, but the receptionist said that room is non-smoking. Her explanation wasn´t believable. There was no air conditioning in our room, and the window opened to the flat roof. It didn´t feel nice to left it open for the night, but we didn´t have a choice because of the heat. Our room was warn and there was an awfull smell in it. Hotel quests and personnel were smoking near our window. You could really smell that. The breakfast was adequate and there was a free internet and a secure parking area in the backyard. Location was also a bit too far from the old town (approximately 20 min). There wasn´t a crocery store next to it. Also restaurants nearby were closed 10-11 p.m.

  • Stayed July 2009, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    33
    52
    22
    10
    3
See reviews for
8
40
13
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
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  • Spanish first
  • Swedish first
  • Any
English first
bruges
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 8, 2009

I stayed at Ratonda for 6 nights to discover Vilnius and I must say the hotel was very nice.
The reception staff was friendly (just like it has to be, nothing more...) and was helpful if you needed something. The rooms are nice and clean, not too big but comfortable, only the bathroom could do with a little makeover. In any case a good place to have a good night sleep. The breakfast was very ok, with plenty of choice and the nice girl who was doing the service kept the buffet clean and full, what more can you ask? Also tried their restaurant in the evening and although they had a very little choice the food was of good quality. Again service was friendly and efficient.
For the location: I would call it perfect. It's in a big shopping street (Gedimino) that leads straight to the Cathedral Square. Very nice strawl, not a busy street though. I think the location is better than in the Old City, because there you will find way too many coach and day tourists, not the nicest crowd to run into when you come out of your front door (no offence...)
So if you look for an affordable, nice hotel in a good location, don't hesitate!

  • Stayed June 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire, United Kingdom
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 21, 2009

We chose this hotel as it was an offer, but would have stayed in one of the more central hotels otherwise as it is further out of town than it's competitors. Small rooms, but clean and many facilties.

Staff not so friendly, but typical of Vilnius.

More of a guest house than hotel. There was one free PC with internet access. Breakfast was ok, in a downstairs restaurant.

Small, cosy, but not so central. Book if good price.

Stayed November 2008, traveled as a couple
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hull
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed December 23, 2008

room was fantastic, brilliant location, food perfect

Stayed December 2008
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Bristol
1 review
4 of 5 stars Reviewed September 24, 2008

We spent one night at the Ratonda. The staff were helpful, rooms felt more 3 star than 4 star, but clean.
There were 2 things I didn't like: we could smell cigarette smoke even though our air conditioning wasn't on (I suspect it was coming through the air ducts). The other problem was the internet. Wireless internet simply didn't work in the room; it was only available in the lobby.

  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 2, 2008

This hotel was NOT a four star! I found it to be not very good considering the price and what you can get for that price in neighbouring countries... maybe not a fair comparison, but I have trouble paying the same price for an inferior hotel in Lithuania as compared to Helsinki!
While there was nothing actually "wrong" with the hotel, the building had all the charm of a former soviet apartment block that was renovated in the early 90's right down to very ugly carpets. The shower was super small and the doors were sort of broken and didn't close all the way and the maid unplugged my laptop while cleaning, which really pissed me off. Also, the location is terrible unless you have business at the parliament buildings. From online research it seemed to be around 10 min walk from the "action," but that wasn't quite so, I didn't even find the charming part of the city until day 2. Front desk staff were friendly and breakfast was ok.

  • Liked — It was safe
  • Disliked — location, lack of charm
  • Stayed May 2008, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Chicago
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 30, 2006

I really did not find it to be a four star hotel!

1. It is very hard to find it if you are driving. Although that was not my first visit to Vilnius, I had to spend a lot of time driving around and trying to find where the hotel is as well - where to park my car. The hotel is on one-way street and the parking at the hotel is for 4-5 cars.

2. They told to us that they have not received any information on reservation from --- which made approx. 40 EUR difference from the price we expected :(

3. The room was in attic, very small and was not the value of the money paid.

4. The bathroom was not heated. The towel rack was cold as well. The shower didn`t have appropriate pressure and the water in the shower did not run away properly.

5. Free-drink etc. coupons for strip bars really did not make me sure this is family friendly hotel.

  • Stayed November 2006, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ratonda Centrum Hotels

Address: Rotundo Str. 1, Vilnius LT- 01110, Lithuania
Phone Number:
Location: Lithuania > Vilnius County > Vilnius
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#23 Luxury Hotel in Vilnius
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ratonda Centrum Hotels 4*
Number of rooms: 48
Official Description (provided by the hotel):
Welcome to "Ratonda Centrum Hotels" - Welcome home!A cozy, four-star, family-run hotel Ratonda Centrum Hotels, which is situated in the center of Vilnius' next to Gedimino Avenue, will help you to relax and make you feel as if you were at home. We offer you clean and cozy rooms with comfortable furniture. After a sleep, a rich breakfast buffet awaits you in the hotel restaurant. You are welcome to enjoy sauna and fitness room which can be used free of charge. To meet your business needs, Ratonda Centrum Hotels has two conference halls with modern equipment. Special occasions, dinners, private celebrations and official receptions can also be held in our restaurant - "Liberta", which can seat up to 50 people. We are waiting to welcome you in our hotel! ... more   less 
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Also Known As:
Ratonda Centrum Hotel
Ratonda Centrum Vilnius

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