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“A great stay for the two Brits thanks to amazing golf and equally amazing staff” 4 of 5 stars
Review of Vilnius Grand Resort

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Vilnius Grand Resort
5.0 of 5 Resort   |   Highway A2 19th kilometre | PO Box 2590, Vilnius LT-03005, Lithuania (Formerly Le Meridien Vilnius)   |  
Hotel amenities
Ranked #19 of 89 Hotels in Vilnius
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“A great stay for the two Brits thanks to amazing golf and equally amazing staff”
4 of 5 stars Reviewed July 5, 2013

This is my first ever review for a hotel.
I felt like I had to share my experience as I have only just got back and was very impressed.

First of all we had two rooms booked, but at last minute we had to cancel the second room so only two of us ended up going. Instead of losing the money the hotel allowed us to spend this room as credit. This was a nice touch as they could have just refused as it was pay up front.

From the moment I got there the staff made me feel very welcome.
A special mention to the lovely Manager, the pretty receptionist with the good humour and the guy working night shift who gave us good advise about Lithuania.
It is the first time I have been impressed with staff at a hotel and I think that was due to their qualities in customer service and general personalities.
So thanks to all of you lot who made our trip memorable.

The golf course is fantastic. I couldn't believe that so few people were playing. They really need to venture into this golf breaks thing a bit more as it would be very popular.
The golf course was the hardest I have played much to the amusement of the golf receptionist everytime I asked to buy balls.

Only downside was the bar could of been a bit more inviting (Cosy) and the place felt so empty.
But this didn't really effect our trip and we would love to come back one day.

If you like golf or fancy a relaxing time stay at this hotel, get to know the staff and you will love it.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMVilnius, Marketing manager at Vilnius Grand Resort, responded to this review, July 9, 2013
Dear Mr. Jonathan,

Thank You very much for your review!
We are pleased to read, that you enjoyed the stay and golf course.
We are doing our best to keep the PGA course in the best condition and welcome our guests to experience the fascinating game of golf .
Thank You also for the warm response about our staff. This is very important to know, that the efforts are evaluated.
We will be really pleased to welcome you again hopefully soon.
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128 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Tampere, Finland
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 27, 2013

It's normally not worth reviewing such chain hotel but on this occasion might be worth it as the service and our stay was little bit puzzling.

We booked their golf package for 3 nights and 2 rounds of golf. Package was great value and we enjoyed the golf. The course is excellent. Basically this is a run of the mill Le Meridien hotel, maybe a little bit modest on Le Meridien scale. All hotel facilities are in good in condition and service is pretty good. But... there were a few things which made us think afterwards why do they chose to do things that way.

- The hotel was almost empty but they separated our group to two floors and gave rooms facing the highway when rooms facing the lake seemed to be empty.
- Upon arrival receptionist were not fully aware of our second room reservation.
- Hotel continued to be very quiet during the weekend and we asked for a couple of hours extension on our last day. It was not possible as there was a big group coming. Again hotel had dozens and dozens of free rooms. We never saw the group coming in as we waited the whole afternoon for our transportation to airport.
- Why advertise free shuttle to town when it leaves you at least 2 km from the centre of Vilnius?
- Booked airport transportation from the hotel on arrival and notified about our golf equipment. Thought it was pricy but on the other hand we should get hassle free hotel bus to the resort. No hotel bus, there was normal taxi waiting at the airport and driver had no knowledge of our large luggage. He barely got it stuffed in the car. Upon leaving the hotel the same taxi to the airport was considerably cheaper, booked and paid to the hotel the same way as on arrival. Why two prices?
- Minibars were empty
- The second 9-hole course was not maintained at all. Why advertise it on the web site?

Some good things too:
- Breakfast was modest but as there was not many guests it's understandable. Everything on offer was very good though.
- Special thanks to the night receptionist for good service and tips.
- We ate in all three restaurants and food was good although pricy compared to downtown but not too expensive.
- Booking taxi from hotel to downtown and back is cheapest option.

Tip for golfers:
The course is designed for buggies. If you chose to walk be prepared for long walk from the hotel and between the holes.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMVilnius, Marketing Manager at Vilnius Grand Resort, responded to this review, July 4, 2013
Dear Mr. Niko,
Thank you for the review and warm words as well as comments.
Please, accept our apologies regarding the inconveniences you experienced.
However we can ensure you, that all our hotel guests are provided with the accommodation in the rooms, which category is not lower than the one according the package purchased.
We also will take in to consideration your remarks regarding the golf course (9hole) and will ensure the proper appearance of it.

What’s concerning the shuttle bus – it stops in the city centre, not in the old town. This is important also for our business traveler and guests, who desire to access the shopping centers. It’s not actually far from the Old town and really reachable by walk along the bridge and central avenue. Or public transport as well taxi services can be an option.

Regarding the transfers – we are providing this service in cooperation with the Taxi companies and always trying to provide proper car type, comfortable for the quests and suitable for luggage. The prices are different according the type of the car and destination.

In conclusion we must notice, that all the remarks we are receiving are essential, despite we are chain hotel.
Thank you one more time – you and all review writers are helping us to improve and become more comfortable and kind to our guests.
Hope to see you again at Le Méridien Vilnius and The V Golf Club!
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London, United Kingdom
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 13, 2013

First tip, this hotel is not in Vilnius. The clue is in the address, "Vilnius County", some 20 kilometres outside the city. That means you either pay a fortune in cab fares, or hire a car. It also means a very early alarm call when you need to get to the airport.
I stayed here on business as the city was full with conventions, and my office struggled to find a room for me. It was fine, but far from ideal. The hotel reminds you of the sort of giant white elephants usually built with aid money in parts of the developing world. It is a monster of a place, and utterly characterless as a result. The staff are welcoming and efficient, in a corporate kind of way, though check in took longer than it should have done. The rooms are very generous, with views over the parkland that is this hotel's redeeming feature. Everything is clean and modern and works well. It's classic bland international hotel. The business centre is a let down. Small with expensive internet and often with a queue of people waiting to use it. The main evening restaurant is an airy, conservatory space and the a la carte was reasonable, but - again - it's a charmless environment. Breakfast is served in a function room the size of an aircraft hangar. People could come to this hotel and be lost for years!
This is a place for bus parties, out-of-town conventions and golfing weekends. If you want to experience the charming and interesting city, don't come here.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMVilnius, Marketing Manager at Vilnius Grand Resort, responded to this review, June 17, 2013
Dear Guest,
Thank You for the response. We really appreciate your opinion and we are glad to hear, that you liked the rooms and evaluated our efforts to provide top quality services for our guests.
Yes, our hotel is not central, but we are offering flexible schedule of free hotel shuttle bus to the city centre. However our position allows us to offer unique possibility to combine business and leisure in beautiful surroundings either to play golf on exclusive PGA Golf course.
We are looking forward to solve the inconvenience regarding the internet. What’s concerning the size of the breakfast room - our hotel is really ready to accept large groups, provide services for conferences, conventions. Therefore we have to ensure enough space for comfort of our guests, Anyway, we are doing our best to keep the place cosy and quiet .
The architecture of the hotel’s building is unique and we will be are happy to meet new development plans in the future.

Thank you also for the warm words about our city.
Yes, Vilnius is charming and we are proud to welcome visitors from all over the world as well as invite them to Le Méridien Vilnius.
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Melbourne, Australia
Top Contributor
152 reviews 152 reviews
83 hotel reviews
Reviews in 93 cities Reviews in 93 cities
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed May 20, 2013

My wife and I were not particularly looking forward to our stay in this hotel.

It is not all well located some19km north of the city, and it obliges you to hire a car to tour and the exceptionally attractive room rate rang alarm bells.

Being SPG branded, we were locked in to using the hotel to maintain loyalty status.

We were pleasantly surprised with nearly all aspects of our stay.

Rooms are generously sized, quiet and most have individual balconies with great views of the gardens and lake. Furnishings are a little dated and the air conditioning struggles, however the rooms are spotless and the bedding more than consistent with Le Meridian standards.

Staff impress with every contact and seem determined to welcome you, enthusiastic and to anticipate any request. Mohamed in the terrace bar was outstanding.

The location of the hotel can be used to your advantage as being north of the city provides easy access to Kernave and for us 100 metres for the A2 meant a very efficient journey to Riga.

in short the hotel delivers fantastic value without too many compromises.

Room Tip: Seek upper lake view room in the centre
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMVilnius, Marketing manager at Vilnius Grand Resort, responded to this review, May 22, 2013
Dear Mr. Rodney,

Thank you for choosing Le Méridien Vilnius Hotel.
We are really happy, that our efforts to create warm atmosphere and treat our guests according to the highest standards were provided successfully during your stay.
It is also very nice to hear that you have travelled around Lithuania. For your next visit we can recommend you to try our golf course at The V Golf Club and enjoy leisure in the Spa “Oasis”.
Look forward to welcoming you soon!
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Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2013 via mobile

The hotel was the perfect place to take our four kids (5 to 14) for a Spring break. They had a blast in the large room and were thrilled with the swimming pool and breakfast buffet. The staff was very friendly and ready to advise on traveling in the nearby area. The grounds are quiet and pretty. Very near Vilnius and local shopping centers, but if you don't have a car I think the city is too far.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMVilnius, Marketing Manager at Vilnius Grand Resort, responded to this review, May 7, 2013
Dear Guest,

Thank You so much for your kind review!
We are really glad your family enjoyed the stay in the hotel – such responses are great motivation for all our team!
For the quest, arrived without cars, we are offering free shuttle bus to the city centre and really hope this solves the inconveniency and we remain the comfortable option by nature.
Thank you once again for choosing Le Méridien Vilnius and we hope to welcome your family back, hopefully soon!
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Moscow, Russia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed May 5, 2013

This hotel looks like low cost air company )
You wanna choose a place - pay for it, wanna eat on board - pay for it, ooorh you have a baggage - pay for it too, etc...

My room was fully prepaid, but anyway on checkout there was a question "how would you pay?" - very cute )) (solved after double check - "good" personnel)
No free internet - greedily for such big hotel.
No free drinking water.

Plus
Very comfortable bed, big and clean room and bathroom, fresh air outside.
Minus
Biggest minus (IMHO) - noise reduction.
You'll hear every guest opening or closing their doors, starting from 6-7 a.m.
Drunk people coming from bar at night, screaming to whole "superior" wing.
Location to Vilnius - no comments )). If you don't have a car, forget this place (like written in one of previous comment, shuttle route not good).

So if you are not drunking golf player, waking up in early morning - I'll not suggest this place.
Of course it's only my opinion...

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMVilnius, Marketing manager at Vilnius Grand Resort, responded to this review, May 7, 2013
Dear Guest,
Thank You very much for all the comments and observations. We are really dejected to hear, that you have faced inconveniences during your stay.
Please be informed that we have shared your comments with our team for improvements.
We really apologize for the misunderstanding at the Reception.
Regarding the noise reduction – we ensure, that all our buildings comply with noise insulation requirements, but please, accept our excuses if this interfered your comfort.
It’s very pleasant to hear that you liked the rooms.
Speaking about the location of the hotel – we are proud to offer our guest the possibility to relax in a quiet place, only 20 min drive from Vilnius city centre, surrounded by lakes and golf courses nearby.
There is a free shuttle bus to the city and back and we really regret that you did not find it useful for you.
However, we really hope you enjoyed your vacations and it will be a pleasure for us to welcome you back next time.
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Warszawa
Top Contributor
111 reviews 111 reviews
58 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 12, 2013

Hotel is located on 19th km on A2 autorute but getting here is very simple. There is hotel shuttle bus but I used car to go to downtown/city centre/old town.
By autorute it is very quick and there is no traffic.

The reception desk staff is helpfull and kind. Check in was very quick, all was prepared upon my arrival.
I get enchanced, spacious room with very nice lake/complex view.
The bathroom was ok ( about 8-9sqm) but there was no light in shower area so it is quiet dark for me.

The SPA area is good, the pool is about 20m long, there are few saunas, jacuzzi and small pool for kids. The tym is spacious with fitness room ( also there is Ping Ping table) but the machines were not so new, really old.

The hotel is not made in modern style but is as usuall in all Le Meridien not newest hotels, order concept.

I totalny recomend when You are in Vilnious by car and want to spend few days just on relax.

Room Tip: Be SPG member
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMVilnius, Marketing manager at Vilnius Grand Resort, responded to this review, April 15, 2013
Dear Guest,
We very much appreciate your review. Thank you.
In regards to the equipment in the gym we sincerely hope that it’s safe and comfortable for our quests, unless the renovation is a necessity of rapidly developing world.
Thank you also for the remark regarding the illumination in the bathroom. We will take this into account and will make all efforts to improve the conditions.
However, we are pleased, you enjoyed the stay at Le Méridien Vilnius and we will be looking forward to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vilnius Grand Resort

Address: Highway A2 19th kilometre | PO Box 2590, Vilnius LT-03005, Lithuania (Formerly Le Meridien Vilnius)
Location: Lithuania > Vilnius County > Vilnius
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Vilnius
#11 Family Hotel in Vilnius
#12 Luxury Hotel in Vilnius
#14 Business Hotel in Vilnius
Price Range (Based on Average Rates): $
Hotel Class:5 star — Vilnius Grand Resort 5*
Number of rooms: 185
Official Description (provided by the hotel):
Set amongst 395 acres of verdant countryside, sprawled by pine and birch forests and an overwhelming lake scenery, the VILNIUS GRAND RESORT is located just 20 minutes from central Vilnius and is Lithuania largest venue for events, meetings, weddings and celebrations. The spacious rooms at the Vilnius Grand Resort are air conditioned and decorated with warm colours. Each features a multi-channel LCD TV, a safe, a minibar and have a marble bathroom with sustainable luxury toiletries. Free WiFi internet access in rooms and public areas. The Le Paysage restaurant propose a cuisine that combines creativity and harmony with a French touch offering views of. Whilst the Belvedere Room serves a varied breakfast buffet. Guests can visit the Sunset Lounge & Bar for delicious snacks, afternoon tea and enjoy before/after dinners drinks and cocktails. During summer the Bora Bora Grill Restaurant & Bar is the place to lounge lazily around, relishing exotic cocktails, chilled drinks and savouring mouth-watering grill or tandoori dishes, salads and refreshing desserts. Guests have free access to all OASIS Spa & Gym facilities and can delight themselves with our selection of massages and Spa treatments. The Vilnius Grand Resort boasts an amazing Par72 USGA standards built Championship Golf Course. A complimentary shuttle bus to Vilnius downtown is available to our guests. ... more   less 
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Also Known As:
Le Meridien Vilnius Hotel Vilnius
Vilnius Le Meridien

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