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“Fun place to visit!” 4 of 5 stars
Review of AquaCity Seasons Hotel

AquaCity Seasons Hotel
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AquaCity Seasons Hotel
4.0 of 5 Resort   |   Sportova 1397/1, Poprad 058 01, Slovakia   |  
Hotel amenities
Ranked #5 of 14 Hotels in Poprad
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Fun place to visit!”
4 of 5 stars Reviewed October 23, 2008

We wanted to stay at the aqua city hotel but it was fully booked so we decided to just go there for a few hours to enjoy the geothermal funpark. There are four options for day visits thermal, sports, blue sapphire, and vital. We got the vital package which included access to everything. I would not recommend the vital package as the wellness center was not very nice and many of the rooms smelled like sweat rather than the fragrance they were meant to. I didn't feel it was worth the extra money. The blue sapphire pool was very nice with bubble chairs that messaged your body from your upper shoulders to ankles with bubbles while you float in geothermal water. It also has a swim up bar serving drinks both alcoholic and non-alcoholic. The prices were not outlandish for the drinks here. As it was late October most of the outdoor activities were closed but there was still one water slide open which was a blast to go down (yes even as adults). The geothermal pools were relaxing and we enjoyed going in all of them. They do not allow towel rental and you have to buy a towel if you don't bring one (150 SKK for a small one, 300 SKK for a large). The changing area is a bunch of little one person rooms and then the lockers are in a communal area for everyone. There are separate male and female showers though it seemed most people showered with their suits on. There were mirrors and hair dryers in the communal area as well so most people dried their hair in their suits and then went to change.

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29 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed October 10, 2008

Wow is all I have to say about aqua city. My husband and I went here for our honeymoon in November and it was amazing.

The scenery was gorgeous, all the 4 star rooms have views of the mountains, there was snow everywhere and the hotel was great. I loved the outdoor pools, i highly reccomend using them at night while it is snowing, very romantic. The pools were not too busy especially in the evening.

The area is not great, but with a five minute walk you can be in porad which is a lovely little town.

Everyone is very helpful, although slight language barrier.
We would reccomend a trip up the mountain on the electric railway, it cost us 80p each for a return tickect and the views are amazing.

I would also suggest going to the restraunt in the old town near the church, cant remember what its called, but if you tell staff at the hotel where it is they will know what it is called as it is such a small place.

Went and watched local ice hockey match at the stadium, very cheap and women are completly free!

I would reccomend this hotel to anyone it is just a gorgeous place and so relaxing. Havent mentioned the pools as everyone else has done such a good job describing them.

Stayed November 2007
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1 review
5 of 5 stars Reviewed August 9, 2008

I stayed in AquaCity when I first came and subsequently moved to Slovakia - now I run the English/Slovak station called RTI also based in Poprad.
AquaCity has changed dramatically since I first visited. My first ever visit was as a reporter for a London based station as AquaCity was being built over thermal water and making many claims about its Eco-friendly position - later confirmed when it won the WTA Eco Award.
Since the opening of the first hotel, AquaCity has more than doubled its hotel capacity; added numerous new pools; the chryotherapy centre has been opened as has the hi-tech Conference centre.
The more recent solar-powered Blue Sapphire pool is worth a visit just to see the Laser show which is certainly up to the standard of something you would expect in California.
AquaCity is equally at ease with English, German and/or Slovak guests/day visitors - it makes no difference all are warmly welcomed and all languages can be spoken.
I don't think it matters where you come from, it is a Home from Home and actually staying or playing there is not damaging the environment.

  • Liked — The overall experience
  • Disliked — Not being able to speak Slovak as they spoke great English
  • Stayed April 2005, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2008

Travelled to Poprad with my husband and two kids aged 12 and 15 by Sky Europe from Luton airport on 24th May - flight was fine, Poprad airport is quite small but efficiently operated.

Aquacity is on the edge of town with a spectacular backdrop of the High Tatras Mountains. We stayed in the Mountain View 4* part of the hotel on half board for five nights. We had two interconnecting twin rooms with modern decor, very clean, lovely bathrooms with rainwater showers, very comfortable mattresses (but very lumpy pillows!), and plenty of space and storage. Guests are provided with white towelling dressing gowns to use the pools and spa, which feel luxurious. The hotel is cleverly designed to allow guests to be separate from day visitors in the hotel with reception and lobby bar on the third floor above the public entrance to the water park, and the hotel restaurant on the first floor.

I think May is low season, and the hotel itself was not fully occupied, but the pool areas were busy with day guests, often school or college parties with groups of kids of all ages. On one of the days, the group became quite boisterous in the outside pools, which was not very relaxing and we left the pool area to go to the spa, which was very quiet. In the spa, there is a large whirlpool, tanning room, and about six different steam rooms, plus a massage room.

Unfortunately, the main children's outside pool area with slides and flumes does not open until mid-June, which was a bit disappointing for our kids, and would probably have diffused the effects of the school parties as they would have had more space to play.

Inside, there is also an enormous Olympic sized pool for lane swimming, two smaller pools with swim up bars, a small indoor toddler pool, and a larger thermal pool where the lazer show is held in the evenings, which is spectacular.

Outside there are three pools which increase in temperature from 29C to 34C to 39C. The pools are all lined with stainless steel, which retains the heat and is very comfortable on the feet!

The food in the restaurant was very nice, the breakfasts consisted of different types of bread and rolls with various cheeses, cold meats and jams etc, and cooked food such as sausages and eggs, coffee, tea and juices. Suppers were buffet style as well with a salad bar, 3/4 main courses of different meats, fresh veg, and a veg option, with cakes for pudding.

We walked into Poprad centre most mornings about 10 minutes away. The centre has been restored very attractively with painted buildings and two attractive churches. There are several cafes with outside eating areas. Outside the centre is a little more rundown. Local people were very friendly and helpful and most staff in the hotel spoke adequate English. Prices are very keen, but I understand that Slovakia is taking on the Euro in 2009, and I bet the prices increase then.

One morning we caught a tram from the train station to Stary Smokovec, a village in the foothills of the mountains. The journey took about 20 minutes and cost 40 Sk (£1) each. At the village you can take a cable car further up the mountain. and take a walk around or have lunch in a restaurant. Unfortunately, it was quite misty and we didn't have a good view, so I would suggest going on a clearer day.

All in all we had a very pleasant relaxing stay and the kids had a great time as well.

  • Liked — Spa facilities, modern decor, magnificent views of snow capped mountains
  • Disliked — Lumpy pillows in bedroom, excessive day visitors
  • Stayed May 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 17, 2008

Had a girly weekend with my two daughters in October 2007. What a weekend it was, stayed at the 4* Mountain View paid extra for a top floor suite and it was great, two bathrooms, separate lounge, two mini bars etc. The Aquacity Spa was fantastic, spent most of the time in one pool or another. Watched the sound and laser show every night it looked different each night depending on where you sat/lay to watch it. The location isn't the best but didn't venture far from the spa anyway. Would go back again.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed October 2007, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 27, 2007

40 of us stayed at Aqua City and were transported each day on a coach to the ski resorts. Skiing was OK, but being late in the season, not much choice of runs.

Aqua City itself is just fantastic, we stayed in the Mountain View, which is the 4* section. Rooms absolutely lovely. Food OK. The thermal pools and spa really great after a day on the slopes - we hardly saw the children !

I would recommend Aqua City to anyone. Great place.

  • Liked — Beautiful rooms and thermal pools
  • Disliked — Location of hotel is OK, but not that picturesque
  • Stayed April 2007
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 27, 2007

Having Heard of Aqua City through the "Buzz" in the Industry, I had great expectations of this new resort.

Upon arriving in little Poprad i was immediately blown away by the airport!
this is, i believe, the highest altitude airport in Europe...and it faces an entire chain of Mountains( 3rd highest in europe)!!

Very efficient airport that takes flights directly from London.

after a 10 minute drive we arrived at the famed Aqua City....!

Upon entering i was whizzed through check in and brought to my room.

The quality of the rooms is impeccable!!...clean, modern, confortable and most importantly...functional!!
this resort has a 3 star hotel as well as a 4 star hotel called the Mountain View( we stayed at the Mountain view)

Throughout my 5 day stay, the service was flawless and for once in my life i can safely say that the word "no" was never uttered in my presence!
The service was so exceptional that they even offered to change the position of the satellite dish to provide me with more english channels!

The resort itself is something else...as far as your eye can see..pools pools and more pools(hence the name...Aqua City),,one of these pools is host to the most electrifying Laser show(yes in the pool) ive ever seen!!

the spa is exceptional with steam room, menthol steam room, herbal steam room, tanning room( a room not a bed!!), relaxation room, massage, massage showers, relaxation rooms, ice pools, ice cave ....and the list goes on!!

The resort itself offers every comfort and is impeccably clean with what i can only refer to as the most advanced conference center i have seen to date!

If you think i sound euphoric about this place you are absolutely correct!
It is a true experience!
I reccommend Aqua City to absolutely everybody and i will definitely visit it again,,,and again!!

pure relaxation in a great atmosphere sorrounded by all the modern comforts and amenities as well as entertainment!

AQUA City offers something that no other resort in europe can say they offer...a completely guilt free holiday!!...no emissions at all!...

a big thank you to all the staff at aqua city for making our stay something to remember!


  • Liked — color scheme, comfort, cleanliness, design
  • Stayed November 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AquaCity Seasons Hotel

Address: Sportova 1397/1, Poprad 058 01, Slovakia
Location: Slovakia > Presov Region > Poprad
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 14 Hotels in Poprad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AquaCity Seasons Hotel 4*
Number of rooms: 14
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Also Known As:
Aquacity Seasons Resort

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