We stayed at the hotel as a group of 5 people.
On the first day we arrived just before lunch ended and went to eat. after eating we went to see the doctor for our stay plan. The doctor was very professional and nice.
After this we finally went to check our rooms. the rooms we had looked the same - 2 beds, some very old soviet furniture small tv, a fun and a balcony. Unfortunately there's no wifi in the rooms but only in the lobby. You can also buy a computer password for internet (we used for booking our flight back - they have a printer), rooms look old but homely and clean. - if you need hair dryer ask for one in the reception.
Procedures start as early as six thirty am which is very early for me but it's preferable to start early and finish early.
The whole complex is 3 hotels and it makes the walk to the procedure room very long (took me around 5 minutes from floor 8 to the last of the procedure rooms - and I'm young and walking fast - so for elderly people may take more time).
The procedures themselves are really good and you have a lot of choices.
The hotel has a swimming pool - one inside and one outside - both are warmed so even if it's a bit cold, it's still amazing.
The food is very good. Breakfast is standard buffet type, lunch and dinner you order the day before from a set menu (important - you can order for lunch from dinner menu and for dinner from the lunch one)
Every evening in the hotel connected to grand you have a music program and people can dance there.
All in all this place was too big for me, it doesn't have this homely small town feeling that I love.
Maybe if to come there again to be in a hotel closer to the center so the walking distance will be less.
The hotel itself is 8 floors, with 2 elevators- if you can walk the stairs prefer it - people don't know how to use them and on the 8th floor you can find all floors worth of people who just went in.
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