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“Could be very good hotel if it has an elevator and more staff. Cons and Useful tips” 3 of 5 stars
Review of Wellness Hotel Bystra

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Wellness Hotel Bystra
Bystra 119, Brezno 977 01, Slovakia   |  
Hotel amenities
Ranked #2 of 4 Brezno B&B and Inns
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Could be very good hotel if it has an elevator and more staff. Cons and Useful tips”
3 of 5 stars Reviewed March 26, 2013

Very nice hotel located in southers part of Chopok in Bystra valley approx. 7km from Chopok-Juh ski centre. It is newly coinstructed (2011) 3 star hotel with big rooms, very nice welness centre an polite staff. The biggest problem of this 3 floor hotel is missing elevator. Also in a sauna world there is a strange habbit of wearing swimsuits in saunas. Never seen it other countries. Hotel is generally understaffed and it is too obvious that the owner wants to make a lot of money very quickly so quality of services is suffering.

As usual below are pros, cons and useful tips.

Pros:
- a lot of parking places so you have never a proble to park your car
- very good location relatively near ski center Chopok-Juh (South)
- very friendly staff
- very big rooms for a 3 star hotel (as regards room size it could be even 5 star hotel)
- excellent matraces and sleep quality
- food quality is above average for a 3 star hotel

Cons:
- Hotel is completely not prepared for disabled or older persons. It is a 3 floor hotel with no elevator. Big problem if you are disabled, old or generally have any locomotion problem or are simply used to use an elevator.
- Small imperfections so typical for Slovakia; like there is a dart board which is not working, spinning machine in fitness which is not spinning, pool bar which is always empty without a barman, etc. The worst is that nobody cares even if you tell them.
- Fitness centre (if it even can be called like that) is poorly equipped with one treadmill, one stationary bicycle (not working), one wall ribstall which is not mounted to the wall, one rowing machine and one multitrainer both of a dismal quality.
- Understuffed. There is not enought waitresses (two persons for restaurant and bar), there is only one person for pool bar, life saving, pool and saunas. Waiting times are extremely long. This is however very typical for Slovakia.

General recommendation (not recommended/ recommended with reservation)
Despite its good location and big rooms, the missing elevator and understaffing does not make it a preferable choice. You may find better hotels nearby like Hotel Myto or Partizan at Tale.


Useful tips:
- Wake up at the morning if you want to park good at Ski centre Chopok-Juh. If you go there at 10 o clock it might be a problem to park there.
- Be careful Chopok Juh area is mostly a freeride zone so it is good for freeriders and andrenaline junkies. If ytou want to have a peaceful family skiing with mild slopes do not go there. On the other hand you may hardly find better freeride slopes in Slovakia than in Chopok-Juh.
- While reserving make sure that there is no firm outing or other mass event during your stay (weekend) as it might be crowdy and noisy
- If you want to play table tennis or snooker or darts (once it is repaired), make sure you book it well in advance.
- take a room with balcony (it is worth extra money)
- borrow a bathrobe (around EUR 2 per day) so you may comfortably go from your room to wellness centre

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Any
English first
Trnava, Slovakia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 16, 2013

We were very pleasantly surprised, when we arrived.
Hotel at first sight looks very fresh and clean, perhaps due to a combination of green and white color. The rooms are nice and modern. Wellness is really super. Huge pool also for very good swimmers,large and spacious sauna world. Do not forget the best massage I've ever had. Fine restaurants, but the food, especially dinner are weak. A small selection and really nothing special. That's about the only thing I complained. Otherwise everything is OK
Surrounding the hotel is suitable for various sports

Room Tip: Some rooms are without balcony, so take the room with balcony with overlooking the tennis courts bec...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zlin, Czech Republic
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 31, 2012

Very good location in Bystrá. In all the hotel there is only a few employees - 1 or 2 people for dinners is very poor, 1 person for swimming pool + saunas + wellness + bar is horrible. Cleanless was not good in wellness. The price could be better for this quality (3***).
I apprecciate equipment and architectonic style, but on the other hand waiters have to go very far from the restuarant for beveregas, not so fast.... People there were very friendly!

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krakow, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2012

Hotel Bystra is a new wellness centre close to south slopes of Chopok. It consists of two new, modern style buildings: a hotel itself with restaurant and wellness centre with saunas, pool and fitness.
We spent two nights there, in the middle of hot summer. The staff is friendly and helpful, rooms are clean, pools are big enough to fit 30 or 40 people. It is a good place to rest after tiring climbing or cycling.
Our room was not made up, and we had a better room with a balcony and splendid view to Chopok - good for us :). If you have o choice, ask for room on second floor facing north - you will have a view as shown on a photo.
Food is a serious disadvantage of the place. Morning coffee finished very quickly and was not refilled! Some guests had to have tea instead. Shame! Slovakia itself is not very famous for food and you can see it there. The first dinner there was fried cheese served, which I like very much, but hot, not cold as it was. Other dishes were cold as well that night, it was better next day, but still not as good as it should be.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Wellness Hotel Bystra

Address: Bystra 119, Brezno 977 01, Slovakia
Location: Slovakia > Banska Bystrica Region > Brezno
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Brezno
Price Range (Based on Average Rates): $$
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Also Known As:
Wellness Hotel Bystra Slovakia/Brezno

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