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“simply charming” 5 of 5 stars
Review of Arcadia Hotel

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Arcadia Hotel
5.0 of 5 Hotel   |   Frantiskanska 3, Bratislava SK-811 01, Slovakia   |  
Hotel amenities
Ranked #4 of 89 hotels in Bratislava
Nicosia, Cyprus
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“simply charming”
5 of 5 stars Reviewed August 26, 2013

stayed in this beautiful hotel in the old city of Bratslava in July 2013. The weather was boiling hot at the time, 39 celcious, but the hotel had a very effective airconditioning. What i liked about it was the good service, the excellent quality of the restaurant, the prime spot of the hotel (if you want to stay in the old city) and last but not least the lovely rooms.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Szabadosova, General Manager at Arcadia Hotel, responded to this review, August 27, 2013
Dear Guest,

I am happy to hear that you had such a nice experience during your stay in the hotel Arcadia in very-very hot july this year. We did everything we could to make the actual weather tolerable.
Thank you very much for your recommendation of our restaurant, we are proud to provide fresh modern food from regional resources.

I will be honored to welcome you again in hotel Arcadia Bratislava.

Sincerely,

S. Szabadosova
General Manager
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256 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Redhill, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed August 19, 2013

The Arcadia is well located in the pedestrianised centre of the old city, within easy walking distance of the main sights and restaurants. The service was excellent, from the warm welcome at reception to the room service and prompt delivery of an internet cable. The room was comfortable and well appointed, with the only criticism being that there was no outside window. The food was delicious, including the varied breakfast buffet.

Room Tip: Be sure to ask for a room with an external window.
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Szabadosova, General Manager at Arcadia Hotel, responded to this review, August 23, 2013
Dear Guest,

thank you for sharing your nice words about Hotel Arcadia. I am pleased to hear, that you enjoyed your stay here, the location of the hotel and its services. We always try to offer our guests the best possible quality.
Hotel Arcadia is located in 13th century listed building, that is why the architecture is so charming, but has also some specialities like some windows to the courtyard.
It will be pleasure to welcome you again!

Sincerely,

Sonia Szabadosova
General Manager
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Glenmont, New York
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 12, 2013

Recently visited Bratislava for the first time. A wonderful city still overcoming its years under communism. The old city is rather compact but well worth a visit. It is very walkable. We stayed at the Arcadia Hotel, in the heart of the historic old city.

We were met by a very warm welcome. Even though early morning arriving, our room was ready. Luxuriously comfortable. Wonderfully modern bath. And yet it all retained old world charm and elegance. Vaulted ceiling! Breakfast was the typical European breakfast, but served in a charming centuries old room with marvelous service.

Would I recommend the Arcadia Hotel. Yes, with no hesitation at all.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Szabadosova, General Manager at Arcadia Hotel, responded to this review, August 23, 2013
Dear Guest,

I am so pleased that your stay in Bratislava in Arcadia hotel was worth it. Thank you for your nice words about the progress that Bratislava made in last years. Hotel Arcadia belongs also to those buildings, which were successfuly restored.

Thank you for your recommendation of our hotel to other travellers.
I am looking forward to welcome you again!

Sincerely,

Sonia Szabadosova
General Manager
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Kamloops, Canada
1 review
5 of 5 stars Reviewed August 4, 2013

Well located, smaller hotel with friendly staff in renovated old building that still provides every comfort required. Not budget, but worth every penny. Great food and great wine. And did I mention the friendly helpful staff. Bratislava should be visited.

Room Tip: We had a Junior suite. Floor level doesn't matter.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Szabadosova, General Manager at Arcadia Hotel, responded to this review, August 23, 2013
Dear Guest,

Thank you very much for your review on TripAdvisor. I am glad to hear that you like the location of hotel Arcadia in the heart of old town and the historic building. Arcadia staff was very happy to hear your praise about the service they provided and also about food and wines from our restaurant.

I will be honored to welcome you again.

Sincerely,

Sonia Szabadosova
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2013 via mobile

The hotel and room was beautiful and the service was fantastic. However, there was no wifi in the room, the thermostat was broken so we were cooking in the room and once we went to sleep, we couldn't turn any lights in to use the restroom and had to rely on our phone flashlights. We called down to ask for help and were assisted by someone who had to show us to go to our upstairs level and flick the master light switch. This detail would have been helpful before we went to bed. The lack of any wifi signal in the room was also a big disappointment.

Stayed July 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Szabadosova, General Manager at Arcadia Hotel, responded to this review, August 23, 2013
Dear Guest,

Thank you for taking the time to write your review on TripAdvisor and sharing your nice words about the hotel Arcadia and the services there.
Hotel is located in a charming 13th century listed building, its twoo metres sick walls cause sometimes the lack of wifi signal in some of the rooms. We use to solve the problem by a cable. I am sorry that the front office staff has forgotten to mention you the usage of master light switch. I shared with them your constructive feedback.

I hope we will have the pleasure to welcome you in the Hotel Arcadia again in the near future.

Sincerely,

Sonia Szabadosova
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 30, 2013

I stayed at the Arcadia Hotel for only one night in Bratislava. One word: WOW! This hotel is absolutely fantastic. I was warmly greeted at the door which was nice after a long train trip and the front desk staff (Peter and Jana) immediately made me feel at home. Their personal attention made me feel special. The room was elegant, comfortable and just the right size. The bathroom was also spacious and nice to use. At night, they have a turn-down service where they prepare the bed, turn down the lights, close the shades and leave a chocolate on your pillow; Nice! The hotel is well-located, only a couple of minutes to walk to Old Town and it's in a nice quiet area. There was absolutely nothing I could fault in this hotel.. it's an excellent choice!

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Szabadosova, General Manager at Arcadia Hotel, responded to this review, August 23, 2013
Dear Guest,

It is a pleasure ti hear such nice words - thank you very much! I am happy that you found the hotel Arcadia so charming and that you felt yourself special. Front office and housekeeping staff is very happy about your feedback.
It is always our pleasure to offer our guests the best possible.

I am looking forward to your next visit to Bratislava, Hotel Arcadia.

Sincerely,

Sonia Szabadosova
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 25, 2013

We originally booked a couple of nights at the Arcadia in Bratislava but found ourselves so charmed by both the city and the hotel that we chopped a night off our Vienna plans and added an extra night at the Arcadia.

The hotel is in a heritage building in the old city and has been nicely redeveloped with modern comforts and conveniences. It is in an excellent location (but really, everything is pretty convenient in Bratislava - it's the perfect sized city for exploration and is the polar opposite of Prague in terms of "touristy" buzz and prices) close to the landmarks of the city such as the castle, the two bridges and the various charms of the banks of the Danube.

The staff are exceptionally friendly and accommodating and made us feel very welcome.

When we were at the Arcadia in the early summer of 2013, the city had just recovered from a spring season of heavy rainfalls and some flooding (Prague had been very hard hit) and the weather had just turned very hot. Humidity was a big problem with the combination of prior rains and new heat and the hotel air conditioning systems in the room were barely up to the task.

None-the-less, we would definitely stay at the Arcadia again and intend to do so in the summer of 2014.

The restaurant in the hotel is first rate and represents excellent value.

The fitness area is small but we always found the equipment free when we felt the urge for a work-out.

The Arcadia offers almost that perfect balance that we look for in a hotel during our European travels.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Szabadosova, General Manager at Arcadia Hotel, responded to this review, August 23, 2013
Dear Guest,

I am very thankful for your nice comment about the Hotel Arcadia on TripAdvisor. I am pleased to read that you founded it well worth a visit. We will always pay an attention to provide the best services.

I am looking forward to welcome you again next year!

Sincerely,

Sonia Szabadosova
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arcadia Hotel

Address: Frantiskanska 3, Bratislava SK-811 01, Slovakia
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Bratislava
#3 Business Hotel in Bratislava
#4 Family Hotel in Bratislava
#4 Luxury Hotel in Bratislava
#6 Romantic Hotel in Bratislava
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Arcadia Hotel 5*
Reservation Options:
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Also Known As:
Arcadia Hotel Bratislava

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