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“Great location - good value. Excelent service” 5 of 5 stars
Review of Arcadia Hotel

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Arcadia Hotel
5.0 of 5 Hotel   |   Frantiskanska 3, Bratislava SK-811 01, Slovakia   |  
Hotel amenities
Ranked #8 of 91 Hotels in Bratislava
Stavanger, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great location - good value. Excelent service”
5 of 5 stars Reviewed May 6, 2013

Can recomend this hotel to anyone going to Bratislava with friends or partner. Located in the middle of Old Town, pedestrian area. Nice staff, helped us organize transport to Vienna, to the airport and tips about dining out.

Good breakfast, nice little spa in the basement. Spaceus rooms

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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291 reviews from our community

Traveler rating
    238
    34
    12
    2
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 3, 2013

Perfect location, right downtown, still quiet. Very charming, tasteful interior, cosy bar, good restaurant, good spa, friendly & competent service. Surrounded by bars & restaurants.
Deserves 11 out of 10

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Szabadosova, Manager at Arcadia Hotel, responded to this review, May 13, 2013
Dear Guest,

thank you for your nice comment. I am so glad you enjoyed the stay with us.
We will always pay attention to provide the best service to our guests!

Yours sincerely,

Sonia Szabadosova
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
62 reviews 62 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed April 30, 2013

This hotel is just wonderful. It is located on the edge of Bratislava's old town, easy walking distance from all of the attractions in the old town, the castle, the passenger port, railway station and main shopping street, in a quiet little side street. The building has a fascinating history and while the age of the building means that the rooms are quite small and that you can sometimes hear a small amount of noise in the hallways outside your room, it is very charming and cosy.

The staff are the real drawcard here though - efficient, friendly and very, very helpful. They helped with rail timetables, boat tickets, taxis and transfers, guided tours - nothing was too much trouble. They arranged a wonderful guided tour of the Small Carpathians for me that I thoroughly enjoyed. I also dined in the restaurant on the first night of my visit and enjoyed its lovely food and the very attentive service of the restaurant staff. The breakfasts here at this hotel are also very good - pastries, toast, cheeses, cold meats, fruit and a small selection of hot dishes, including potato cakes (delicious), bacon and sausages.

I really enjoyed my stay at this hotel and am grateful to the staff for helping to make my stay in Bratislava so enjoyable.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 30, 2013

We stayed for two nights @ Arcadia: we appreciated the warm welcome and the extremely friendly & helpful staff. The Executive Room was great as was the spa in the basement of the hotel. Service was impeccable - they even make the beds twice a day.
To complain on a high level one could say that the reception did not meet our request to use the spa for a shower later in the afternoon on check-out day. That would have rounded off an otherwise perfect stay.

Highly recommended!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Znojmo, Czech Republic
Top Contributor
92 reviews 92 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed April 29, 2013

If you want stay in excellent hotel, with absolutelly nice and helpful personal, luxurious and spacious rooms, amazing SPA and great service is the Arcadia Hotel right choice! We were really excited.
The personal help us make a reservation for UFO Restaurant and organize for us a taxi and when we come back late at night, the have no problem to make us some more drink and if I ask them with a special whish for breakfest they were absolutely helpful.
I can only recommand this hotel.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, UK
Top Contributor
139 reviews 139 reviews
80 hotel reviews
Reviews in 74 cities Reviews in 74 cities
261 helpful votes 261 helpful votes
5 of 5 stars Reviewed April 11, 2013

Hotel Arcadia is conveniently located right on the edge of the old town. Bratislava itself has a very small centre so you are within walking distance of virtually everywhere you would wish to go to.

The hotel itself is small and has a very light and open atrium at its heart. Upon arrival (by car) the doorman quickly came out and sorted out my luggage and parking. The room was located in the “attic” and the beams and unconventional layout really added to the overall charm and feel. Furnishings were of an high standard and thoughtful touches such as coat hooks by the entrance door, and tea/coffee making facilities (a rarity in European 5 star hotels) were most welcome. Not usually something that I’d mention, but the room was exceptionally clean, every surface from the ceiling down to the floor was spotless, so absolutely top marks there! The rooms are never going to win any awards for style, but they are comfortable, well appointed and feel homely.

Sadly I was unable to take dinner there as they were only serving an Easter four course set menu rather than a la carte for most of my stay. A bit disappointing and any special menus should always (perhaps with the exception of Christmas/New Year’s Eve) be served alongside the usual a la carte. Breakfast was the only meal that I took in the hotel. There was a very high quality selection of fresh fruit, yoghurts, local cheeses and breads and the French toast cooked to order was superb; a very pleasant way to start the day. I also had a couple of cocktails in the bar; these were serviceable rather than memorable but the barman also appeared to double up as the doorman/porter at times too. I’d like to see the bar busier, perhaps introduce happy hours or give guests a voucher for one drink just to make sure this space has some atmosphere and is being used to its full advantage.

All the staff I encountered were extremely helpful and polite and really went out of their way to ensure that I was happy.

Overall a great little hotel where you will certainly feel at home!

Room Tip: Try and go for a room in the attic as these have a lot more character and will make your stay more m...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartaTeplaGM, General Manager at Arcadia Hotel, responded to this review, April 19, 2013
Dear Guest,
I am pleased with your detailed feedback about your experience at Arcadia hotel. I am glad you enjoyed the stay with us, overall. I will share the positive staff comments with them and your recommendation about improvement are very valuable. Easter time in Bratislava is a special season and with special Easter menu we wished to introduce to our guests Slovak traditions.
Apart from Easter menu there are more option for light meals and I am sorry it wasn`t presented to you.
I will be looking forward to your next visit to Bratislava in the future
Sincerely
Marta Tepla
General Manager
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Tel Aviv, Israel
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 3, 2013

Beautifully appointed rooms and lobby. Attentive and very friendly staff. Exceptional breakfast and excellent spa. Bed very comfortable and the little extras were very thoughtful and pampering. Especially enjoyed the excellent wifi in the room and tea and coffee welcome.- all made for a first class stay. Highly recommended for your visit in Bratislava.

Room Tip: Upgrade to an executive room - its worth it.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartaTeplaGM, General Manager at Arcadia Hotel, responded to this review, April 10, 2013
Dear valued Guest,

I am very thankful for your nice comment about our hotel on TripAdvisor. As a heritage building with a very thick walls we are glad to hear that Wi-Fi connection was running properly, too. I shared your evaluation among F&B staff and it is always encouraging for them to hear a nice experience from you.
I am looking forward to your next visit.
Sincerely,
Marta Tepla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arcadia Hotel

Address: Frantiskanska 3, Bratislava SK-811 01, Slovakia
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Bratislava
#6 Spa Hotel in Bratislava
#8 Luxury Hotel in Bratislava
#10 Business Hotel in Bratislava
#16 Romantic Hotel in Bratislava
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Arcadia Hotel 5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Arcadia Hotel Bratislava

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