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“Comfortable Hotel in a Great Location” 4 of 5 stars
Review of Crowne Plaza Bratislava

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Crowne Plaza Bratislava
4.0 of 5 Hotel   |   Hodzovo Namestie 2, Bratislava 816 25, Slovakia   |  
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Ranked #17 of 89 hotels in Bratislava
Zurich, Switzerland
Top Contributor
83 reviews 83 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“Comfortable Hotel in a Great Location”
4 of 5 stars Reviewed June 16, 2013

The hotel has very comfortable rooms and a the location across from the Presidential Palace can not be beat.The hotel has among the best WiFi I have ever experienced in a hotel. The gym is clean and well equipped. The Indian restaurant on site is very good and very reasonably priced. The bus connections in front of the hotel can bring you to any of the business locations in Bratislava in under 10 minutes for 70 cents. The only complaint I have with this hotel is the ludicrously priced breakfast. ( 25 Euros per day ) Stay away from the breakfast. Other than that this a great place to stay.

Room Tip: Choose a room at the back of the hotel.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2013

I can only reinforce what other reviewers have said about this hotel and breakfast service. Lovely rooms, spotlessly clean and very attentive staff who made you feel welcome. Fantastic.

I do, however, have issues with the half board option which no-one has previously mentioned. I feel the need to tell people - "don't do it". Although we were welcomed into the restaurant in the same way as anyone else we were given a specific menu which consisted of only a few choices of main meal and no choice whatsoever of starter or dessert. This made us look and feel rather inferior to other diners and was humiliating. No-one staying in this standard of hotel should be degraded in this manner.

if you go B+B you wont be disappointed by this hotel. If you go half board you will be.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 27, 2013

Just back from Bratislava weekend break.The crowne plaza Bratislava is a fantastic place to stay, we got a really good deal a few months ago.Everything is spotless from the minute you arrive you just know its kept absolutely perfect. Reception was very easy upon check in the girls had great English and explained all easily to us. We went to our room on 4 th floor all the little touches free water, robes, little packs to help younsleep the mini bar stocked ( not free) ! We had room service a few times and the food was really good. I used the sauna, steam room , swimming pool , spotless like everywhere else in the hotel. I booked a reflexology massage 48 euro for 50 mins was very relaxing.
I cant fault this hotel at all if i did have one it would be the breakfast , the cmontainers holding the bacon,eggs, etc are cold. I was down there at 11 am one morning and 8.30 another and same problem the food was tepid / lukewarm.Same when the girls come to you with coffee or tea its a little cold.
They make great omelettes and waffles too in front of you and theres a great selection of fruits, breads etc. I feel bad even mentioning this but it was the case unfortunately.
Other than that i cant fault the hotel and the staff are lovely.
It was a pleasure to stay here and wouldnt think twice to book again.
Keep up the good work :)

Room Tip: 4th floor no issues noise/ rear of hotel perfect overlooking the garden / courtyard
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Top Contributor
85 reviews 85 reviews
43 hotel reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 24, 2013

You may not see the President of Slovakia as you come out of the hotel but his palace is right in front of you. and at the back, a short walk to the old city that just gets into your bold within a few minutes. Very polite staff though ther were some irritations because of trivial issues. Very clean. Great breakfast with plenty of variety.And they handled over a 100 people at a time without a problem. Rooms are well appointed for a 4-star property. An additional benefit for Indian travellers- You can walk into Hotel Ashok-which is a part of the hotel at the back. Fairly expensive, if you are alone, though. Exvellent hotel for a 4-star property

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 20, 2013 via mobile

One of the best crowne plaza experiences. The hotel is located very close to the old town, the staff is very courteous with a smile on their face all the time. They create an environment which makes you feel welcome

The breakfast was not fantastic which is usually the case with Crowne Plazas, the baked beans seemed to be loaded with ketchup, the cappuccino was bit burnt and the waffles came out half cooked. Those small bits aside the breakfast was pretty good so worth having it included in your booking.

The rooms were nice and spacious, ones towards the courtyard are a bit quiter compared to ones facing the presidential palace due to the busy road on that side

Overall a very nice place to stay..

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 18, 2013

I stayed in this fabulous hotel early May with my family, i feel that i m not away from home, staff were very nice and helpful, have a tolerence in dealing with children, welcoming you in a big smile when you ask them for any assistance. Rooms are quite spacious, free wi fi in the rooms, very clean, breakfast was great with various items with a kids area every Sunday. I love my stay in this hotel in this small city

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 16, 2013

It's a nice, big hotel with comfortable rooms that could do with an update, but generally speaking, there is little wrong here, and staff are friendly. Breakfast buffet is generic hotel style and underwhelming. Location is terrific, pretty much in the thick of the old town action and positioned well for walking to everything good. Staff are excellent and friendly.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Bratislava, responded to this review, May 30, 2013
Dear mikerism101,

Thank you so much for your kind review. I am happy to hear that you found our very central location convenient during your stay and our staff to be friendly.

I am truly sorry to hear that the food served during your travel did not live up to your expectations. Your opinion, as every single guest, is very important to us and serves us as an advise so we can improve our services.

Once again, thank you and we are looking forward to serving you again.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Bratislava

Address: Hodzovo Namestie 2, Bratislava 816 25, Slovakia
Phone Number:
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Bratislava
#9 Business Hotel in Bratislava
#16 Luxury Hotel in Bratislava
#17 Romantic Hotel in Bratislava
#18 Family Hotel in Bratislava
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Bratislava 4*
Official Description (provided by the hotel):
Crowne Plaza Bratislava the best hotel in Bratislava takes pride in representing the young, upcoming city, located only 35 minutes from Vienna Airport and just minutes away from Bratislava Airport.The hotel benefits from a prime location in the historical city center - Old Town of Bratislava, with an immediate access to all the main business centers as well as the rail station.224 stylish rooms and 15 trendy suites are fully air conditioned and equipped with free high speed WI-FI internet access.The mind calming wellness center offers a variety of massages, sauna, fitness center and an indoor swimming pool.14 modern conference and meeting rooms equipped to the highest technical level enables every kind of conference, meeting or reception to take place. You will find it all in the best meeting hotel in the town. Enjoy a quiet breakfast in restaurant Fresh! and observe as the Old City Town awakes around you. In Fresh! the focus is on using locally grown ingredients, freshly prepared, often right in front of you. For large parts of the year, many of the ingredients will come from our own hotel garden. You can't get fresher than that. ... more   less 
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Also Known As:
Crowne Plaza Bratislava Hotel Bratislava
Bratislava Crowne Plaza

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