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“OK hotel” 3 of 5 stars
Review of Radisson Blu Carlton Hotel, Bratislava

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Radisson Blu Carlton Hotel, Bratislava
4.0 of 5 Hotel   |   Hviezdoslavovo namestie 3, Bratislava 811 02, Slovakia   |  
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Ranked #25 of 91 Hotels in Bratislava
Split, Croatia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“OK hotel”
3 of 5 stars Reviewed January 5, 2014

Carlton hotel is good, but if you need sauna or spa,, they send you to Park Inn Danube with their card. Location is really best thing, and the beds are so conformable, cleaning lady was so nice, and food (breakfast) is delicious!!

Room Tip: Rooms that have view on street!
See more room tips
  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this review, January 15, 2014
Dear guest

Thanks a lot for your comments in regards to your latest stay with us.
We are truly delighted that you enjoyed our breakfast and that the beds made you dream well.

Let us know when you come back and we will be here to delight you and make sure that you will have another wonderful stay with us.

Best wishes from Team Carlton.
Robert Holan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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432 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed December 19, 2013

In town for business. Great location, but room seemed very three star because of older interior. Bath drain was clogged, so maintenance on the place is reactive and not checked as normal. Horrible to be standing in bath water. Decent breakfast, but very awkward service by staff as had to ask three times for coffee. If paying my own cash, would not return since so high priced. On business just check your drains and complain to desk right away. They try, but not a happy experience.

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this review, January 15, 2014
Dear guest.

Thank you for your feedback and comments regarding your stay with us in December.
I'm really sorry that your bath tub drainage wasn't sufficient and that your experience didn't match your expectations.
We will do our best to sort out this issue for the future, as this is not a common problem I'm sure it should be able to fix easily.

Please feel free to contact me upon your next visit to Bratislava and I will gladly assist you with a booking.
Write to me: robert.holan (at) radissonblu.com

I wish you a great start of 2014 and hopefully it will be a successful year for all of us.

Best regards
Robert Holan
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Warsaw, Poland
Top Contributor
120 reviews 120 reviews
60 hotel reviews
Reviews in 46 cities Reviews in 46 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 17, 2013

located on the main street with the view on Christmas fair and walking distance pretty much everywhere. Great service, breakfast and dinner were delicious, spacious, modern and relaxing rooms, everything what a tired traveler would want

Room Tip: take the street view, it's worth it!
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this review, December 19, 2013
Dear guest.

Thank you so much for writing about us.
We are happy that you had a great experience at our Hotel and that the service, breakfast and dinner were highlights during your stay.
We are also delighted that you liked the buzz around the Christmas market and the busy square. It's a great atmosphere and hopefully it gave you a bit of a Christmas spirit that you could take back home.

We hope to see you back with us soon, but in the meantime, relax and have a Merry Christmas and a fantastic start of 2014.

Best regards
Robert Holan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2013

The location was perfect since I was on a "musical holiday." The hotel is a two minute walk from both the grand Opera House and the concert hall, and the view of the square is an added plus. Everyone at the hotel was eager to offer first-rate service. The day before my departure I informed the reception that my driver would come to the hotel at 5:00 AM for transport to Vienna, and I would need help with my bags; I was assured that help would be available at that early hour. When I checked out I was given a bag with a club sandwich, fruit, juice and water; I was told that inasmuch as my reservation had included the buffet breakfast they were offering me this as a substitute: now that is service!

I am returning to Bratislava early next year and I look forward to another stay at the Radisson Blu Carlton Hotel.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this review, December 19, 2013
Dear guest.

Thank you so much for writing comments about your stay. We appreciate the feedback and I will make sure that the staff involved will get the recognition as deserved.

We are truly delighted that you chose our Hotel and that you were happy with the service that we provided.

The Team is eager to delight you again when you come back to Bratislava.

In the meantime, enjoy the relaxing Christmas period and have a wonderful time.

See you in 2014!

Best regards
Robert Holan
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Canada
Top Contributor
102 reviews 102 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 2, 2013

We enjoyed one night here in October and found everything to be just perfect, lovely room overlooking the square and Opera House....very nice buffet breakfast and just a short stroll to the centre of Bratislava and the old town. Free wifi was a nice feature. Would definitely stay here again!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this review, December 5, 2013
Dear guest.

First of all, thank you for staying with us during your visit to Bratislava. Then I will also thank you for providing us with feedback on your stay.
We are truly delighted that you had a nice stay with us and that you enjoyed our Super Breakfast and our Free High Speed Internet.

We hope that your experience in Bratislava was so good that you will have to return soon.
If so, please do not hesitate to contact us and we will help you with accommodation and some nice 'hidden gems' in our lovely and exciting city.

In the meantime, have a relaxing and nice Christmas.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaga, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 19, 2013 via mobile

The best thing about the hotel is it's location - very central to the city centre and old town. The hotel is nice in itself, but could be much better with some investment. The rooms are fairly basic, but good beds. The breakfast is very good and the staff are attentive.
Reception staff are helpful and pleasant but the concierge are fairly absent. The bar is a bit dark and dingy. All in all, it needs to be done up a bit.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this review, November 20, 2013
Dear Guest

Thank you for your valuable comments and feedback regarding your last stay.
Your comments will be taken into account when we are planning our operations for the future.
Thank you for taking the time to write about us, as this gives us the opportunity to make the best qualified decisions based on actualy feedback from our valuable guests.

We are also happy that you enjoyed the breakfast and rated our staff friendliness very high.

Thank you once again, and please feel free to contact me directly next time you are in Bratislava, so I can assist you with the booking.

Wish you a nice winter

Robert.Holan (at) RadissonBlu.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
praha
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 18, 2013

Nice hotel, pleasant staff, very good breakfest. The furniture is a little old, it could be renovated in the near future. Nice place, practically in the old town. The view from the window is very nice. You can see not only the Hviezdoslav Square, but also the Castle.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this review, November 20, 2013
Dear guest.

Thank you so much for your valuable comments regarding your stay with us.
It was a pleasure to have you here at our Hotel and it was great to hear that you fully enjoyed it.

We are also very happy that you highlight our super breakfast, as this is a very important area for all our guests.

We hope that you will be back with us soon and that we can once again delight you during your stay.

All the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Carlton Hotel, Bratislava

Address: Hviezdoslavovo namestie 3, Bratislava 811 02, Slovakia
Phone Number:
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in Bratislava
#22 Romantic Hotel in Bratislava
#23 Business Hotel in Bratislava
#24 Luxury Hotel in Bratislava
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Carlton Hotel, Bratislava 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Radisson Blu Carlton Hotel, Bratislava Hotel Bratislava
Radisson Bratislava
Bratislava Radisson

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