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“A little gem!” 5 of 5 stars
Review of Marrol's Boutique Hotel Bratislava

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Marrol's Boutique Hotel Bratislava
5.0 of 5 Hotel   |   Tobrucka 4, Bratislava 811 02, Slovakia (Staré Mesto)   |  
Hotel amenities
Ranked #1 of 89 hotels in Bratislava
Winchester, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“A little gem!”
5 of 5 stars Reviewed June 26, 2013

I agree with everything that previous reviewers have written. The cleanliness, service and general attitude of all the staff was exceptional and many hotel chains could do well to emulate the Marrol's example. Although sited in a less than salubrious street, the hotel is within a 5 minute walk from the city square, the old opera house and the dock for the high speed boats to Vienna. The welcome drink offered while checking in was much appreciated and I was astounded to find that the mini bar was free! I only had one meal in the hotel but it was excellent.

My only reservation about writing such a glowing review is that the hotel might become too popular and I might find making another reservation difficult.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaBratislava, Front Office Manager at Marrol's Boutique Hotel Bratislava, responded to this review, June 28, 2013
Dear Guests
thank you for posting your comment on Tripadvisor.

It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated.

Looking forward to welcoming you again in the not distant future.

Kind regards
Monika Slobodova
FOM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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784 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Tel Aviv, Israel
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 16, 2013

Good location
Good food
Good service
Rooms were a bit too small
Lovely decoration
We considered to stay longer in Bratislava so that to enjoy the lodging more....
Highly recommended !!!
Causy computer room and Fitness room
you pay a little more but get a lot more

Room Tip: Ask in advance for the bigger rooms
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 16, 2013

Stayed here at the end of April for a business trip and was knocked out, not only by the customer service but that the staffs personality shone out. Way too many hotels want staff to beam smiles and be almost robotic which is annoying to say the least. Not here!

The room was fantastic and we ate at the restaurant. The food at the restaurant was knockout to say the least. I'm sure that there's many places to eat out but we were tired and didn't have the time.

Recommended to everyone

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 15, 2013

Yes it was a very good hotel.We arrived early and the lovely English speaking receptionist insisted on checking us in to our room.exceptional housekeeping here and still adhere to the five star tradition of turndown.wonderful! However one gripe. The house maids are dressed in French maids mini skirts.we are in 2013!how demeaning for them. They are the front line of the hotel and are terrific workers.please let then dress more appropriately.lunch in the restaurant was lovely but the serves vere very small. Breakfast was lovely but also rationed. I would recommend this hotel but some changes should be made. I would stay here again .

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaBratislava, Front Office Manager at Marrol's Boutique Hotel Bratislava, responded to this review, June 19, 2013
Dear Guest,

Thank you very much for your observations and suggestions concerning your stay at our hotel. We are happy that we were able to check you in even before the official check-in time and that we could be of service to you by doing so. Our Housekeeping service is indeed exceptional, cleanliness and tidiness are our hotel´s special goals.

Your observations are invaluable, thank you again for sharing them with us. We agree that some adjustments are needed and we will take care of them immediately.

We will be happy to welcome you or your friends and acquaintances at our hotel again. Due to the appreciation expressed by our guests on Trip Advisor, our hotel was able to attain the number 1 position among TOP 25 hotels in Slovakia in 2013 and receive the The Best Hotel of the World award of Expedia Insiders´ Select in 2012.

Kind regards
Monika Slobodova
FOM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 13, 2013

This is the place to stay in Bratislava, the hotel is in pristine condition, everything a traveller could need is here. Beautiful room, twin as requested, lovely décor, spacious well appointed bathroom, mini bar and everything inside it is free, yes free !! I've never come across this before at any of the places I have visited and its not just water. Stay here and see for yourself. The staff are excellent and most concerned that your stay is perfect.

Room Tip: We only stayed one night, the room was lovely and at the front of the hotel but there was no traffic...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southend-on-Sea, United Kingdom
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 8, 2013 via mobile

The staff are all very helpful and friendly. The rooms were good and the free minbar was a nice touch. Don't expect a full bar as its stocked with wine beer chocolate and water. Perfectly acceptable for a free bar.

Breakfast was fairly typical - fatty bacon, strange tasting sausages and scrambled eggs you would be better off with a straw rather than a fork.

It's near the centre but not too near as to be noisy. It's a hotel I would recommend and go back to.

Stayed June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cool
Top Contributor
70 reviews 70 reviews
68 hotel reviews
Reviews in 34 cities Reviews in 34 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed June 5, 2013

This is part of a continuing series of my impressions and experiences staying at various hotels and resorts while traveling to attend concerts worldwide. This stay was during my extension trip throughout Eastern Europe and London in May and June 2013. This review is for Marrol's Boutique Hotel Bratislava.

Property: Marrol's Boutique Hotel Bratislava
Location: Bratislava, Slovakia
Address: Tobrucka 4, Bratislava 811 02, Slovakia (Staré Mesto)
Phone: 421 2 577 84 600
Website: www.hotelmarrols.sk
Room Type/Class: Standard
Date: May 24-26, 2013
Booking Source: Agoda
Overall Rating: 4/5 [Note: Score is totally subjective based on price, location, and comparison to "like" properties within same area and price range]

This was my first visit to Bratislava, and I choose this property based on positive reviews on TripAdvisor.

I came in via rental car, and it was fairly easy to find with GPS. There is on site parking, driving through a rising door and below the hotel itself. It is a very narrow one-way path to drive down, and the corners are tight and the parking spaces even tighter. There is no valet, just self park, so I would recommend caution navigating this parking option. It worked out fine for me, but it is really, really tight to navigate (though I had a mid-sized Mercedes - not the typical super compact European car).

Everyone I encountered on staff was very pleasant and professional.

The property truly feels "boutique" with a lot of character - a really fun place to stay.

The room was fairly well-sized with ample room for luggage and walking around. While not "modern", there were a lot of special touches such as original artwork and such.

There are a lot of amenities in the room, such as a DVD player, small fridge, and more.

I did not have time to take advantage to some of the onsite amenities.

The location is nice - lots of great places all around that are walking distance. It felt very safe all around, and offered a lot of opportunity to explore Bratislava.

I would highly recommend this property and hope to return some day for a longer stay.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaBratislava, Front Office Manager at Marrol's Boutique Hotel Bratislava, responded to this review, June 12, 2013
Dear Guest

thank you so much for your comprehensive report and the time to write it on Tripadvisor.
The team at hotel Marrol's is extremely happy that we contributed to a nice experience and added good impressions to your visit in Bratislava.

It will be our privilege to welcome you again, hopefully in a not too distant future.
Kind regards

Monika Slobodova
FOM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marrol's Boutique Hotel Bratislava

Address: Tobrucka 4, Bratislava 811 02, Slovakia
Location: Slovakia > Bratislava Region > Bratislava > Staré Mesto
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#1 Spa Hotel in Bratislava
#1 Romantic Hotel in Bratislava
#1 Luxury Hotel in Bratislava
#1 Business Hotel in Bratislava
#2 Family Hotel in Bratislava
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Marrol's Boutique Hotel Bratislava 5*
Official Description (provided by the hotel):
Boutique Hotel Marrol’s, located in the heart of Bratislava historic center is a great starting point for your adventure or business, just few minutes walk from Slovak National Theater, St. Martin’s Cathedral and Primates Palace and just 10 minutes drive to business centers like Digital Park, Apollo Business Center or Incheba EXPO Arena. M.R.Štefánik Airport Bratislava (BTS) is 10 minutes away and Vienna Airport (VIE) is about 40 minutes drive away. Hotel Marrol’s offers accommodation in 54 stylish rooms and suites with the view on the historical streets of Bratislava or courtyard. Delightful restaurant Messina with variety of original dishes is inspired by Mediterranean and Slovak cuisine. Hotel lounge, Jasmine spa and private summer terrace are an exclusive places to rest and relax. Enjoy complimentary welcome drink, drinks in minibar, WiFi, free pay TV channels and fitness center access. Thank you for booking hotel Marrol's, a member of The Small Luxury Hotels of the World. ... more   less 
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Also Known As:
Marrols Hotel Bratislava

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