Family of 4, parents and 2 adult children in need of one room accommodation for 4. They offered the desired arrangement in a location that was fantastically located just outside the center of town. The rooms were large and clean. The front desk service was great. English is spoken.
Unfortunately the actual beds were an issue. There were two pullout chair beds in addition to a queen. Each kid took one bed. In the morning, my son rolled over and his leg went through the bed slat. My daughter said her bed was very uncomfortable. When we looked, hers had 2 broken slats. The front desk took care of getting another room while we were out. They relocated us into a room with 2 double beds, one regular, one pullout. Not an acceptable arrangement for 2 adult kids. I went to the desk and explained the problem, the receptionist was great. She apologized, and stated she had no details of the move but of course the new room was a problem. She added a second room with 2 double beds at no cost. I would not hesitate to book this chain again.
- Official Description (provided by the hotel):
- LOFT Hotel Bratislava is a newly opened, 4 star hotel located in Bratislava city centre within walking distance to the historical old town, with an attractive view to the garden of the Presidential Palace. Parking is available in the large underground garage. Wifi is free of charge throughout the hotel. All air-conditioned 121 bedrooms have been designed and equipped to offer the maximum comfort and create a perfect experience whether you're traveling for business or leisure. Free of charge facilities: coffee & tea, daily refilled minibar, LCD TV with free international TV channels, laptop size safe box. Our restaurant FABRIKA The Beer Pub with own mini brewery offers rich buffet breakfast, daily lunch menu, a la carte menu is available for lunch and dinner. In Fabrika, Coffee and Wine Bar with summer terrace you can enjoy home made draught beer Fabrika as well as beer from special beeproducer KALTENECKER brewery Roznava, a cup of famous Italian coffee, local and international wines, coctails, drinks wild selection of whisky. ... more less
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