Booked two nights, perfect location for the Arena Ondreja Nepelu (Slovnaft arena). Basically next door. It is very nice clean hotel. I was checked in early by a nice receptionist which was very helpful and appreciated. Very nice lobby and corridors. The room was also amazing,room 804, spotlessly clean, nice smelling, big with a huge window, large bathroom, fridge, ironing facilities and everything I needed. Houseekeepers were very nice and helpful too. The whole stay would be amazing if there was not a faulty heating. The air condition which was supposed to heat the room up was broken. After the second call to the reception and asking for a room change, a maintenance guy was sent to my room to fix it. I had to turn it off cause it blew only very cold wind and it was really unbearable. When the maintenance worker came he told me it did not work because it was switched off. Lol. He fixed that so it was working for the whole one hour! Next morning I had to wake up to a freezing cold room again. I reported the problem again saying I needed to return to a warm room after the whole day of queueing in front of the arena in the freeze I was promised it was going to be ready but nothing was done. The air condition blew only very cold wind. I decide not to report itvany more because no one listened. So I was freezing both days of the stay. I loved the hotel but this made my stay uncomfortable.
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