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“Poor wellness area” 2 of 5 stars
Review of DoubleTree by Hilton Hotel Bratislava

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DoubleTree by Hilton Hotel Bratislava
4.0 of 5 Hotel   |   Trnavska Cesta 27/A, Bratislava 83104, Slovakia   |  
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Ranked #17 of 90 Hotels in Bratislava
Bratislava
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Poor wellness area”
2 of 5 stars Reviewed November 4, 2012

In the wellness area of this hotel, there is a 12 metres long swimmingpool a fitnessroom and sauna. The pool is small, but clean, The sauna next to it is a disgusting horror experience! Towells all over on the floor, hotelguests using the hot sauna with their bathclothes on......lamps inside the sauna not working, so it is like completely dark there, no separate area for women to take shower in the sauna area.....employees rather watching TV broadcast, rather than looking after the cleanliness and tidiness in the so called wellness area. Do not recommend to go there at all, especially women.

Room Tip: Dont take a room facing the big street opposite the hotel, rather the one on the backside of the hot...
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra K, Director of Sales at DoubleTree by Hilton Hotel Bratislava, responded to this review, January 3, 2013
Dear Guest,

thank you for writing a review about your recent stay in our hotel. We are very sorry you were unhappy with our fitness-wellness area, that is normally always admired by our guests.

I am sorry that during day of your visit our fitness area did not meet your expactations.

Please share any additional comments or suggestions with us any time.

Alexandra and DoubleTree Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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UK
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 19, 2012 via mobile

I could not believe that there were hotels of this quality in this price range!
Although the rack rates were about right, they had a monthly promotion and with corporate discount it was a four plus star hotel for two star price!
On top of all that, they upgraded me to a room the size of the average Slovak family apartment!
Spotlessly clean, elegant and service to die for.
There was a different corporate promotion each evening with live music on the mezzanine, but not a peep of this was audible in my room.
Room service is pricey though - London rates, but the restaurant was reasonable and quality well up there.
It's a business hotel though, ideal for corporates. Though the ice hockey arena is just 25 metres down the block.
Strongly recommended - I liked it !!!

Stayed October 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 11, 2012

Stayed at this Hilton property for weekend in October. New hotel on bus line (#61 or #74 [becareful as #74 does not operate on Sat/Sun) between railway station and airport. Rooms very nice and clean. Morning breakfast is quite nice with a variety of offerings, including vegetarian. Staff helpful and very knowledgeable. Hotel is next to hockey stadium and a short walk to supermarket, although most of area is residential. Hotel has restaurant within building. Easy bus ride to city centre. Recommend this property for a comfortable stay.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 10, 2012

From the moment we arrived the staff made my family feel welcome . The cookies for my daughter the bright open space the amazing pool , there is really very little i can say negative about this hotel. Location is a little bit outside the city center but with the low cost of taxis and good tram and bus links this isn't even an issue. Couldn't recommend the hotel or the staff highly enough and my wife is still dreaming about the breakfast :)

Room Tip: Make sure you let the hotel know the reason for your stay and they will get the most suitable room f...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 8, 2012 via mobile

This is a nice hotel. I think it has recently been open cause you can still smell fresh paint.

The only time I saw a single other guest was at breakfast. Other than that a ghost hotel

Breakfast is good. They make good omelettes.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 26, 2012

We had a very nice suite, everything was perfect as it should be in a Hilton. Only small issue the room has was that there was some light in front of the bathroom window and due to the glassdoor to the bathroom it was never completely dark in the room. Otherwise we had an excellent experience and truly enjoyed the rich breakfast buffet.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra K, Director of Sales at DoubleTree by Hilton Hotel Bratislava, responded to this review, September 28, 2012
Dear guest,
thank you for choosing DoubleTree by Hilton Bratislava. I am happy to hear you was very satisfied with our hotel and service.
We hope to see you again soon!
Alexandra and DoubleTree Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 19, 2012

I am a regular traveler to Bratislava on business and when I heard that there was a Hilton Double Tree I was delighted. I was always staying at a NH Hotel which was great but the Hilton was closer to the centre and I could collect my HHonors points. The first few times I stayed there is was good. Great restaurant and service but then the issues crept in. They included: bad water pressure in showers, cold shower, brown water coming from the shower and water taps, dirty toilet, missing amenities/toiletries or incomplete, wifi which is hit or miss depending on what room you are in etc. I complained several times but you either get an answer like "the water pressure is bad because we are full up!!!" or the water is brown "because the room hasn't been used in a while" In the end, I gave up and have gone back to the NH Hotel. I will not return unfortunately despite me missing out on my points. I am a business traveler and I expect at least the basics to work.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra K, Director of Sales at DoubleTree by Hilton Hotel Bratislava, responded to this review, September 28, 2012
Dear guest,
thank you for your feedback. We are sorry you have faced problem with water pressure in the room. Our technicians were aware of the technical issue and were working on solving it.
I do hope you give us another opportunity for a better experience.
Alexandra and DoubleTree team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Bratislava

Address: Trnavska Cesta 27/A, Bratislava 83104, Slovakia
Phone Number:
Location: Slovakia > Bratislava Region > Bratislava
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 90 Hotels in Bratislava
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Bratislava 4*
Number of rooms: 120
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