First of all an piece of advice. If you manage anyhow try to organise transfer in advance with help of hotel. The taxi driver from the bus station charged me 14 €, and when I went back by hotel taxi I paied 9 €. 5 € is in my opinion quite a difference on such a short drive.
Check in wasn't soooo fast but Tomaš is a trainee, I wasn't in a hurry and I find positive that you people get occassion to work not just to watch. I booked a junior suite. On the web site doesn't stay that there are no JS for smokers, but Ms. Natalia was so nice and speaks such a good German that you really can't be angry.
My suite is very spacious, nice colurs, lovely tissutes. Specialy paintings on the wall are very nice, but not exagerated in style. Two TVs, separated shower and WC. Pitty that there is not another toillette in the bathroom however so you need continue to walk there and back all the time.
Toilletteries are appropriate for the 4* level.
One more thing regarding the room - is pitty that in such a new hotel (opened 2 years ago) the don't have a digital regulator for heating. Is quite difficult to arrange the apropriate temperature in room. Internet is however very fast and good.
Rooms are clean, only strange thing there is no information map not even some envelopes, just small block of papers and a pen.
The room lady left in my room the old room service menu, so the waiter needed to read me over the phone the offer. I missed some pasta on the menu. I took the burger which was ok, but not my favourite food. Mini bar is very well equiped. Prices both for mini bar as well for room service are very reasonable.Furthermore, what I find really positive is that they don't charge some room service fee.
Bar is nice, modern and ellegant. Also here, moderate prices - 29 € for a bottle of prosecco is more than acceptable for me. Waiter was very attentive, I didn't one single time need to pure vine by myself.
In the morning I ordered breakfast into the room, again without any additional fee. Officialy continental breakfast, but breakfast for one person makes full also 2 people in my opinion. Although there isn't on the service chart, on my wish they brought me also cheese as I requested. Big bowls of fruit, bread, marmalade, butter, everything you need in the morning. Is normal to get some juice, however normaly you get a glass, here I got the whole jar! More or less a litre. Very generous from the hotel. Was also punctualy delivered.
Also the check out was friendly and efficient.
The only thing I regreted is the language knowledge of the hotel staff. They are all fluend in english, however only few of them german. I found this very dissapointing for a city in Mittel Europe.
Anyway, the hotel Mercure was the only bright point of my trip to Bratislava that was in total a big failure.
- Official Description (provided by the hotel):
- New 4 star Bratislava hotel features 175 uniquely designed rooms. The hotel is located in the city center within 10 minutes walk from the Bratislava castle and the downtown pedestrian shopping area. Near business centers and tourist attractions, this hotel will meet your expectations. Chill out and bar area for well-being. Coffee and tea facilities in all rooms, Wifi, fitness and Privilege lounge. Meals and drinks available 24/7. The hotel offers 7 meeting rooms (max. capacity 180 pax). ... more less
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- Also Known As:
- Mercure Bratislava Centrum Hotel Bratislava